List of CSS HD 2.0 CMS Customers
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United States
Since 2010, our global team of researchers has been studying CSS HD 2.0 CMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSS HD 2.0 CMS for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSS HD 2.0 CMS for AML, Fraud and Compliance include: Miami Dade County, a United States based Government organisation with 12000 employees and revenues of $9.00 billion, County of Santa Clara, a United States based Government organisation with 21000 employees and revenues of $6.50 billion, City of San Diego, a United States based Government organisation with 11598 employees and revenues of $3.46 billion and many others.
Contact us if you need a completed and verified list of companies using CSS HD 2.0 CMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSS HD 2.0 CMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of San Diego | Government | 11598 | $3.5B | United States | CSS Impact | CSS HD 2.0 CMS | AML, Fraud and Compliance | 2019 | n/a | In 2019, the City of San Diego selected CSS HD 2.0 CMS as its enterprise debt collections platform for municipal finance. The implementation targeted the Office of Finance and municipal collections in the San Diego region, and positions CSS HD 2.0 CMS within the AML, Fraud and Compliance application category for city receivables and compliance workflows. Deployment centered on core collections processing, with the vendor announcement indicating likely use of CSS's Collections and Digital Engagement modules. Configuration work emphasized complete collections workflows, automated account segmentation, workflow driven case management, payment plan orchestration, digital payment routing, and multichannel debtor communications, aligning functional controls with AML, Fraud and Compliance requirements. Operational coverage focused on municipal finance and collections functions inside the Office of Finance, with rollout governance framed around centralized collections policy, process standardization, and handoffs among billing, customer service, and enforcement teams. The program intent stated in the vendor release was to modernize municipal collections and improve payment and engagement processes for San Diego citizens. | |
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County of Santa Clara | Government | 21000 | $6.5B | United States | CSS Impact | CSS HD 2.0 CMS | AML, Fraud and Compliance | 2020 | n/a | In 2020, County of Santa Clara implemented CSS HD 2.0 CMS from vendor CSS Impact to consolidate tax information management and debt collections. The deployment was positioned in the AML, Fraud and Compliance application category and targeted municipal finance, collections, and digital consumer engagement, with the selection announced June 30, 2020 and a phase one production launch reported in 2023. Implementation scope included inferred module usage of Collections, Tax Management, and AI Digital Engagement as described in the vendor announcement, with configuration to centralize tax account records, automate collection workflows, and surface citizen-facing digital engagement channels. The CSS HD 2.0 CMS deployment applied AML, Fraud and Compliance capabilities such as case management, rule-based workflow orchestration, and audit trails to support regulatory and collections workflows. Configuration emphasis aligned to municipal use cases, including tax billing lifecycle management and structured debt recovery workflows. Rollout followed a phased approach, with a phase one production launch reported in 2023 and subsequent expansion planned across county municipal finance and debt collections units. Governance workstreams established role-based access, compliance reporting processes, and centralized operational oversight for tax and collections functions. The implementation narrative centers on consolidating tax information management and streamlining citizen engagement through the CSS HD 2.0 CMS platform. | |
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Miami Dade County | Government | 12000 | $9.0B | United States | CSS Impact | CSS HD 2.0 CMS | AML, Fraud and Compliance | 2022 | n/a | In 2022, Miami Dade County selected CSS HD 2.0 CMS from CSS Impact for credit and collections management. The CSS HD 2.0 CMS deployment is categorized under AML, Fraud and Compliance and was scoped to centralize receivables and deploy omnichannel digital engagement for the county finance and collections function. The implementation focused on the Miami Dade County Finance Department and concentrated on collections workflows and payments orchestration. Configuration and module usage inferred from the vendor announcement indicate use of collections management, payments processing, and AI-driven digital engagement capabilities within CSS HD 2.0 CMS to enable automated communications, centralized receivable ledgers, and customer self-service payment channels. Operational coverage was limited to county finance and collections in Florida, with the rollout structured around the finance organization's collections processes and customer engagement channels. Integrations with existing receivables and payment channels were implied by the implementation scope though no external system names were specified in the announcement. Governance and process changes emphasized centralized collections operations and standardized digital engagement workflows under finance department oversight. The stated objectives in the vendor announcement were to centralize receivables and deploy omnichannel digital engagement using CSS HD 2.0 CMS, aligned to AML, Fraud and Compliance controls for county collections. |
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