List of Customer.io Customers
Customer.io
921 SW Washington St #820,
Portland, 97205, OR,
United States
Portland, 97205, OR,
United States
1 646-820-9503
Professional Services
150
$18M
Since 2010, our global team of researchers has been studying Customer.io customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Customer.io for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Customer.io for Marketing Automation include: Kraft Heinz, a United States based Consumer Packaged Goods organisation with 36000 employees and revenues of $26.00 billion, Shopify Canada, a Canada based Retail organisation with 8100 employees and revenues of $8.88 billion, Schneider Electric China, a China based Manufacturing organisation with 26000 employees and revenues of $5.04 billion, FirstService Residential, a United States based Construction and Real Estate organisation with 29000 employees and revenues of $4.30 billion, Schneider Electric France, a France based Manufacturing organisation with 6733 employees and revenues of $3.80 billion and many others.
Contact us if you need a completed and verified list of companies using Customer.io, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Customer.io customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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123FormBuilder | Professional Services | 100 | $7M | Romania | Peaberry Software | Customer.io | Marketing Automation | 2020 | n/a |
In 2020, 123FormBuilder deployed Customer.io as a Marketing Automation solution embedded on its public website. The implementation is web-centric, instrumenting site pages and form endpoints to emit event data and construct customer profiles inside Customer.io. This configuration enables event-driven campaign triggers that originate from form submissions and on-site behavior and routes those events into the marketing system for automated handling.
Functional focus centers on core Marketing Automation capabilities including segmentation, automated email campaigns, and workflow orchestration tied to form interactions. Operational ownership is concentrated within marketing and customer success functions to manage campaign logic and lifecycle messaging, while governance is enforced through tag-based event mapping and phased rollouts to the pages hosting forms. The Customer.io deployment connects website event capture directly to campaign orchestration, aligning 123FormBuilder Customer.io Marketing Automation with customer engagement and lifecycle workflows.
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17hats | Professional Services | 25 | $2M | United States | Peaberry Software | Customer.io | Marketing Automation | 2018 | n/a |
In 2018, 17hats implemented Customer.io as a Marketing Automation solution on its website. The implementation was centered on embedding Customer.io into the public site to enable event-driven messaging and to automate client onboarding touchpoints.
Configuration work covered email campaign orchestration, behavioral triggers based on site events, audience segmentation, and automated workflow orchestration. Customer.io was used to manage transactional and lifecycle messaging, template management, and attribute-driven personalization tied to user behavior.
Integration scope was explicitly the 17hats website, with front-end event instrumentation sending user actions into Customer.io. Operational coverage targeted marketing and client-facing operations, supporting onboarding sequences, engagement campaigns, and ongoing client communications.
Rollout followed a site-first phasing approach, establishing event schemas and consent capture before broadening automated workflows. Governance focused on message and template approval workflows, mapping site events to Customer.io user attributes, and enforcing opt-in handling to support compliant segmentation and automation.
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48 Made | Professional Services | 10 | $1M | United States | Peaberry Software | Customer.io | Marketing Automation | 2020 | n/a |
In 2020, 48 Made implemented Customer.io as its Marketing Automation platform on its website, establishing a website-first engagement layer for the small professional services firm. The deployment focused on capturing on-site behavioral events to drive automated email and messaging workflows, audience segmentation, and campaign orchestration, aligning Customer.io capabilities with the companys marketing and customer lifecycle objectives.
Configuration emphasized lightweight governance suitable for a 10 person organization, with a single site implementation managed by marketing and client success stakeholders. Implementation details included event tracking embedded on the website, configured messaging workflows and segmentation rules, and standardized naming and consent practices to control triggers and audience membership, enabling 48 Made to use Customer.io for Marketing Automation to operationalize website-driven engagement and lifecycle communication.
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5Beat | Communications | 10 | $1M | Indonesia | Peaberry Software | Customer.io | Marketing Automation | 2023 | n/a |
In 2023, 5Beat deployed Customer.io on its website as a Marketing Automation platform. Customer.io is being used by the communications firm 5Beat, a small organization of about 10 employees, to centralize behavioral messaging and automated customer outreach on-site. The deployment is web-focused with Customer.io instrumented for client-side event capture and profile enrichment, aligning with typical SaaS hosted campaign orchestration models. Vendor Peaberry Software is noted in the provided context for this implementation.
Configuration emphasizes core Marketing Automation capabilities, including event-based email workflows, attribute-driven segmentation, and triggered messaging sequences. The implementation leverages Customer.io campaign templates and automated workflows to manage onboarding and engagement touchpoints, reducing manual campaign orchestration. Architecture and operational practices reflect a lightweight, SaaS-first setup that relies on site-level tracking and cloud-hosted execution.
Operational ownership sits with marketing and customer engagement functions, where campaign configuration, segmentation rules, and messaging templates are the primary governance levers. Governance attention centers on maintaining consistent profile attributes and workflow templates to support repeatable campaigns and minimize manual configuration overhead. The narrative does not list an external system integrator or additional integrations beyond the website instrumentation.
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6 Paths | Consumer Packaged Goods | 10 | $1M | Indonesia | Peaberry Software | Customer.io | Marketing Automation | 2021 | n/a |
In 2021, 6 Paths deployed Customer.io as its Marketing Automation platform to instrument the company website for behavioral messaging. The implementation embeds the Customer.io tracking script on pathsocial.com to capture site events and user attributes, positioning Customer.io as the primary event ingestion and messaging engine for customer engagement. Customer.io is used to centralize user profiles, segment audiences, and orchestrate automated messaging and lifecycle campaigns that support marketing and customer engagement functions.
The deployment adopts a lightweight cloud SaaS architecture, with client-side tagging on the website generating event and profile data consumed by Customer.io campaign, segmentation, and workflow capabilities. Operational ownership is concentrated in the marketing function, focusing on event capture configuration, message templates, segmentation rules, and triggered workflows, with integrations limited to the website tagging and Customer.io ingestion endpoints. Governance emphasizes campaign and segmentation controls rather than broad cross-system orchestration, consistent with the company size and a single-site implementation.
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Professional Services | 40 | $4M | Australia | Peaberry Software | Customer.io | Marketing Automation | 2020 | n/a |
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Banking and Financial Services | 500 | $50M | United States | Peaberry Software | Customer.io | Marketing Automation | 2020 | n/a |
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Professional Services | 60 | $11M | United Kingdom | Peaberry Software | Customer.io | Marketing Automation | 2020 | n/a |
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Media | 10 | $1M | Indonesia | Peaberry Software | Customer.io | Marketing Automation | 2020 | n/a |
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Education | 10 | $1M | United States | Peaberry Software | Customer.io | Marketing Automation | 2014 | n/a |
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Showing 1 to 10 of 652 entries
Buyer Intent: Companies Evaluating Customer.io
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer.io. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer.io for Marketing Automation include:
- Iute Group Estonia, a Estonia based Banking and Financial Services organization with 1000 Employees
- Bbt New Zealand, a New Zealand based Professional Services company with 55 Employees
- Nexcharge, a India based Manufacturing organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Customer.io Coverage
Customer.io is a Marketing Automation solution from Peaberry Software.
Companies worldwide use Customer.io, from small firms to large enterprises across 21+ industries.
Organizations such as Kraft Heinz, Shopify Canada, Schneider Electric China, FirstService Residential and Schneider Electric France are recorded users of
Customer.io for Marketing Automation.
Companies using Customer.io are most concentrated in Consumer Packaged Goods, Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using Customer.io are most concentrated in United States, Canada and China, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Customer.io across Americas, EMEA, and APAC.
Companies using Customer.io range from small businesses with 0-100 employees - 70.09%, to mid-sized firms with 101-1,000 employees - 23.93%, large organizations with 1,001-10,000 employees - 5.21%, and global enterprises with 10,000+ employees - 0.77%.
Customers of Customer.io include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Customer.io customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.