List of Customerly Customers
Customerly
Ground Floor 71 Lower Baggot Street, Dublin,,
Dublin, D02P593,
Ireland
Dublin, D02P593,
Ireland
353 830399505
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Customerly customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Customerly for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Customerly for Chatbots and Conversational AI include: Aurea, a United States based Professional Services organisation with 2000 employees and revenues of $730.0 million, Complete Recovery, a United States based Banking and Financial Services organisation with 1075 employees and revenues of $269.0 million, Dertour Romania, a Romania based Leisure and Hospitality organisation with 321 employees and revenues of $163.0 million, OBI Services, a Philippines based Professional Services organisation with 200 employees and revenues of $20.0 million, Clientify, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Customerly, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Customerly customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
2talk | Communications | 25 | $10M | United States | Customerly | Customerly | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 2talk implemented Customerly on its website to introduce Chatbots and Conversational AI capabilities for customer engagement and lead capture. The deployment leverages Customerly as a cloud hosted conversational widget embedded in public site pages, providing real time visitor interaction and asynchronous messaging for web traffic. Configuration emphasized conversational workflows, canned responses, automated lead capture forms, and routing rules consistent with typical Customerly functionality, with the application configured to surface contextual prompts and collect contact qualification data. Operational coverage is concentrated on customer support and sales qualification functions, with administrative controls and role based access configured for support and commercial users, and governance focused on message templates, escalation rules, and inbox ownership to align chat handling with existing support workflows.
|
 |
AfterClass | Government | 10 | $2M | Singapore | Customerly | Customerly | Chatbots and Conversational AI | 2021 | n/a |
In 2021, AfterClass implemented Customerly. The deployment placed Customerly on AfterClass's public website as a SaaS-hosted conversational interface, using an embedded chat widget to handle real-time messaging and asynchronous inbox management. This configuration situates Customerly within the Chatbots and Conversational AI category for a Singapore-based, 10-employee organization in the Government sector.
Functional implementation focused on site-wide live chat, automated conversational flows and canned responses typical of conversational AI, and a unified message inbox for handling enquiries and follow-ups. Operational scope was limited to web-based customer engagement and support workflows, impacting customer support and user engagement functions, with configuration and message templates managed internally by AfterClass staff. Rollout details were lightweight, consisting of script embedding and widget configuration on the corporate website, without named third-party system integrations or external implementation partners.
|
 |
AlertFind | Professional Services | 75 | $7M | United States | Customerly | Customerly | Chatbots and Conversational AI | 2020 | n/a |
In 2020, AlertFind implemented Customerly on its website, deploying the solution as its Chatbots and Conversational AI channel for digital customer engagement. AlertFind is a United States based professional services firm of about 75 employees and embedded the Customerly chat interface into public site touchpoints to centralize conversational interactions.
The implementation emphasized a web widget deployment and conversational workflow configuration, leveraging Customerly to provide automated responses, lead capture forms, and guided conversation paths consistent with Chatbots and Conversational AI capabilities. Configuration work included authoring message flows and knowledge base content to power automated replies, plus escalation rules to route conversations to human agents when automated handling reached defined thresholds.
Operational ownership and governance were aligned to customer support and marketing functions, which managed conversational scripts, response templates, and ongoing moderation. Routine processes were established for reviewing conversation analytics and updating flows to maintain coverage across support inquiries, sales leads, and onboarding entry points exposed on the website.
|
 |
Allure MD Plastic Surgery | Manufacturing | 10 | $1M | United States | Customerly | Customerly | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Allure MD Plastic Surgery implemented Customerly on its website. The deployment uses Customerly as a Chatbots and Conversational AI application to manage patient-facing chat and contact capture on the corporate site, and the implementation was scoped for a small staff environment focused on web channel engagement.
Customerly was configured as a site-embedded chat widget with conversational flows for inbound inquiries, pre-qualification prompts, and scripted responses. Configuration work included message templates, automated greetings, and routing rules to escalate conversations to on-duty staff, and the implementation leveraged Customerly's admin console for workflow editing, conversation history, and basic automation capabilities common to Chatbots and Conversational AI platforms.
Integrations were limited to the website front-end and the Customerly application, with no external system integrators listed. Operational ownership was assigned to front-office patient support and scheduling staff within the United States, who manage Customerly configuration and day to day monitoring, and governance emphasized conversational content management and access controls for a team of roughly 10 employees.
|
 |
AloSeo.Com | Professional Services | 10 | $2M | Vietnam | Customerly | Customerly | Chatbots and Conversational AI | 2023 | n/a |
In 2023, AloSeo.Com deployed Customerly on its public website to introduce Chatbots and Conversational AI capabilities. The implementation targets client engagement and lead capture for the Vietnam based professional services firm with roughly 10 employees, positioning Customerly as the primary conversational interface on the site.
The deployment uses the Customerly web embedded chat widget and conversational messaging flows, configured to provide persistent chat presence across key pages. Functional modules implemented include live chat agent inbox, automated conversational workflows for lead qualification, canned responses for common SEO consulting queries, and a lightweight knowledge base to surface FAQ content within conversations.
Integration focus centers on front end website instrumentation, with Customerly handling session routing and message persistence in the browser, and event level tracking embedded in page flows. Operational coverage spans marketing, sales, and client services, with chat interactions routed to a small set of internal agents and used for immediate client engagement and inbound lead capture.
Governance and operational controls emphasize conversational script maintenance, routing rules and response template ownership, managed by internal staff rather than an external integrator. The rollout approach reflects a single site, single country deployment with iterative tuning of workflows and message templates aligned to sales and client services processes.
|
 |
|
Professional Services | 45 | $4M | United Kingdom | Customerly | Customerly | Chatbots and Conversational AI | 2019 | n/a |
|
|
|
|
Professional Services | 43 | $2M | Portugal | Customerly | Customerly | Chatbots and Conversational AI | 2020 | n/a |
|
|
|
|
Professional Services | 10 | $2M | Singapore | Customerly | Customerly | Chatbots and Conversational AI | 2023 | n/a |
|
|
|
|
Professional Services | 2000 | $730M | United States | Customerly | Customerly | Chatbots and Conversational AI | 2020 | n/a |
|
|
|
|
Professional Services | 18 | $2M | United States | Customerly | Customerly | Chatbots and Conversational AI | 2020 | n/a |
|
Showing 1 to 10 of 73 entries
Buyer Intent: Companies Evaluating Customerly
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customerly. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Customerly Coverage
Customerly is a Chatbots and Conversational AI solution from Customerly.
Companies worldwide use Customerly, from small firms to large enterprises across 21+ industries.
Organizations such as Aurea, Complete Recovery, Dertour Romania, OBI Services and Clientify are recorded users of
Customerly for Chatbots and Conversational AI.
Companies using Customerly are most concentrated in Professional Services, Banking and Financial Services and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Customerly are most concentrated in United States, Romania and Philippines, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Customerly across Americas, EMEA, and APAC.
Companies using Customerly range from small businesses with 0-100 employees - 94.52%, to mid-sized firms with 101-1,000 employees - 2.74%, large organizations with 1,001-10,000 employees - 2.74%, and global enterprises with 10,000+ employees - 0%.
Customers of Customerly include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Customerly customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.