List of Cyware Respond Customers
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Since 2010, our global team of researchers has been studying Cyware Respond customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cyware Respond for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cyware Respond for Incident Management include: Quilter, a United Kingdom based Banking and Financial Services organisation with 3005 employees and revenues of $5.10 billion, Arvest Bank, a United States based Banking and Financial Services organisation with 6500 employees and revenues of $2.40 billion, Farnborough International, a United Kingdom based Leisure and Hospitality organisation with 100 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Cyware Respond, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arvest Bank | Banking and Financial Services | 6500 | $2.4B | United States | Cyware | Cyware Respond | Incident Management | 2023 | n/a |
In 2023, Arvest Bank implemented Cyware Respond as part of Cyware’s Cyber Fusion Center to unify security, fraud-prevention, and IT workflows. The deployment used Cyware Respond in the Incident Management category together with Intel Exchange and Orchestrate to centralize incident triage and coordination across internal teams.
Cyware Respond was configured to automate playbooks for phishing and ransomware response, and to enable automated playbook execution, threat enrichment, case management, and orchestration of response actions. Functional modules implemented included incident management workflows, threat enrichment pipelines, and orchestration logic to reduce manual handoffs between analysts and responders.
The implementation consolidated incident management, threat enrichment, and orchestration to provide a single operational fabric across security operations, fraud-prevention units, and IT operations. Operational coverage emphasized coordinated incident response processes and automated escalation paths, aligning playbooks and alerts so multiple teams could work from shared cases and contextualized threat data.
Governance focused on standardized automated playbooks and cross-team workflow ownership, enabling reproducible response procedures and clearer operational handoffs. The consolidated Cyber Fusion Center implementation delivered measurable time savings, reduced mean time to respond, and lowered analyst workload as reported by the deployment.
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Farnborough International | Leisure and Hospitality | 100 | $40M | United Kingdom | Cyware | Cyware Respond | Incident Management | 2018 | n/a |
In 2018, Farnborough International implemented Cyware Respond, an Incident Management application to support crowd safety and operational response at the Farnborough Airshow. The deployment extended monitoring across the 100,000 m2 site and explicitly included journeys to and from the event, aligning incident management workflows with mobile-enabled situational awareness.
Cyware Respond was configured to consume real-time crowd intelligence through an integration of Crowd Connected's Colocator SDK embedded in the event's official mobile app, delivering live crowd heatmaps, footfall metrics, and location-based messaging. Functional capabilities implemented included location-triggered push notifications, automated alerting based on density and movement signals, and event-level situational awareness feeds that informed operational decisions.
Operational coverage targeted visitor experience and safety teams, enabling precisely targeted push notifications to guide visitor journeys and improving response coordination for on-site operations. Governance elements centered on incident response workflows and messaging rules that mapped Colocator-derived location signals to Cyware Respond incident states, with reported outcomes of improved situational awareness and targeted communication capabilities.
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Quilter | Banking and Financial Services | 3005 | $5.1B | United Kingdom | Cyware | Cyware Respond | Incident Management | 2023 | n/a |
In 2023 Quilter implemented Cyware Respond as part of a broader Cyware cyber fusion deployment to operationalize threat intelligence across its security operations. The deployment centralized CTI ingestion using Cyware Intel Exchange CTIX and integrated enriched intelligence into the firm’s SIEM, as documented in the vendor case study.
Configuration work automated deduplication and enrichment workflows within Cyware Intel Exchange, feeding normalized indicators and contextual metadata into the SIEM to reduce manual triage. Cyware Respond was used to support Incident Management capabilities including playbook driven response orchestration, structured case tracking, and role based incident assignments aligned to security operations center processes.
Integrations focused on the CTIX to SIEM pipelines and automated enrichment feeds that supply incident context to Cyware Respond and downstream SOC tooling. Operational scope was centered on Quilter’s security operations function within the United Kingdom wealth management business, targeting SOC workflows and incident response across monitored environments.
Governance changes formalized playbook driven workflows and automated triage steps to reduce manual effort, and the case study reports automation saved around eight hours of manual work per week. The implementation positions Quilter Cyware Respond Incident Management as the orchestration layer for incident workflows and CTI driven response within its cyber fusion approach.
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