List of DealerBuilt DMS Customers
Clawson, 48017, MI,
United States
Since 2010, our global team of researchers has been studying DealerBuilt DMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DealerBuilt DMS for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DealerBuilt DMS for Dealership Management include: Pat Clemons, a United States based Professional Services organisation with 30 employees and revenues of $6.0 million, Coad Toyota, a United States based Automotive organisation with 50 employees and revenues of $5.0 million, Morehead Honda, a United States based Automotive organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using DealerBuilt DMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DealerBuilt DMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coad Toyota | Automotive | 50 | $5M | United States | DealerBuilt | DealerBuilt DMS | Dealership Management | 2011 | n/a |
In 2011, Coad Toyota implemented DealerBuilt DMS to manage dealership service and parts operations at its single-site location. The deployment focused on operationalizing core Dealership Management functions across the service lane and parts counter, aligning application use with day-to-day technician and parts clerk workflows for a 50-employee dealership.
The DealerBuilt DMS configuration emphasized parts inventory management, parts lookup and catalog referencing, parts ordering and vendor price tracking, and work order driven parts assignment. Staff used DealerBuilt DMS to assist diagnosing part needs during service intake and repair validation, leveraging integrated parts cataloging and work order linkage to ensure correct part selection and ordering workflows.
Operational coverage centered on parts and service business functions, with the DealerBuilt DMS serving as the authoritative record for parts availability, work order parts allocation, and technician assignment. Governance changes concentrated on aligning parts diagnosis procedures and parts counter fulfillment to system-driven processes, standardizing how technicians document required parts and how parts staff fulfill and order inventory within the Dealership Management application.
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Morehead Honda | Automotive | 20 | $2M | United States | DealerBuilt | DealerBuilt DMS | Dealership Management | 2020 | n/a |
In 2020, Morehead Honda implemented DealerBuilt DMS to centralize core Dealership Management functions across its Newburgh, NY operations. DealerBuilt DMS was deployed as the primary system to manage parts counter workflows, inventory control, warranty processing and purchase order handling for the dealership.
DealerBuilt DMS configuration focused on parts and service modules, including daily stock receiving, special order processing, inventory adjustments, warranty claims processing and parts counter fulfillment. The application supported operational tasks such as cutting keys, shipping of core returns and warranty callbacks, and processing customer and wholesale parts orders, reflecting typical Dealership Management functional coverage.
Operationally the DealerBuilt DMS was used alongside vendor catalogs and point tools, with staff demonstrating proficiency on the Honda IN catalog while executing daily tasks in DealerBuilt DMS. Wholesale order processing was operationally coordinated with CCC software, creating a transactional linkage between DealerBuilt DMS workflows and CCC for wholesale order fulfillment and related documentation.
Governance centered on standardizing parts counter procedures and inventory reconciliation, with the system shaping daily workflows for technicians, parts staff and service advisors. Configuration emphasized role-aligned access and transaction flows for the parts department, aligning Dealership Management functions to the dealership business processes without external implementation partner references.
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Pat Clemons | Professional Services | 30 | $6M | United States | DealerBuilt | DealerBuilt DMS | Dealership Management | 2017 | n/a |
In 2017, Pat Clemons implemented DealerBuilt DMS as the primary Dealership Management application for managing vehicle records and title processing. The deployment at a 30 employee professional services organization concentrated on front office inventory tracking, title work, and daily customer phone handling, aligning DealerBuilt DMS with operational workflows for sales and administrative staff.
DealerBuilt DMS was used to maintain vehicle inventory records and to support title work, while Microsoft Excel, Microsoft Word, Google Sheets, and Google Docs were used to create and manage supplementary spreadsheets and documentation for inventory reconciliation. Operational coverage centered on front desk and title processing functions, with staff producing spreadsheets for vehicle inventory and using the DealerBuilt DMS record set as the authoritative source for those workflows. Governance emphasized team level procedures for phone handling and title completion, embedding DealerBuilt DMS into existing document creation and record keeping routines rather than introducing new third party integrations.
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