List of Discourse Customers
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Since 2010, our global team of researchers has been studying Discourse customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Discourse for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Discourse for Community Management include: Western Digital, a United States based Manufacturing organisation with 40000 employees and revenues of $9.52 billion, Gearbox Software, a United States based Professional Services organisation with 1300 employees and revenues of $184.0 million, Epi-Use, a Singapore based Professional Services organisation with 1400 employees and revenues of $170.0 million, Cockroach Labs, a United States based Professional Services organisation with 500 employees and revenues of $100.0 million, Patreon, a United States based Professional Services organisation with 400 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Discourse, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Discourse customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bahasawan | Professional Services | 10 | $2M | Indonesia | Discourse | Discourse | Community Management | 2017 | n/a |
In 2017, Bahasawan implemented Discourse as its community platform on its public website. Discourse functions as the companys Community Management application providing threaded discussions, topic categorization, user profiles, reputation mechanisms, moderation tools, and notification workflows. Bahasawan Discourse Community Management supports client engagement, professional knowledge sharing, and ongoing discussion tied to the companys professional services offerings.
The deployment is embedded into the Bahasawan website and configured to present topical categories aligned with service lines and client audiences, leveraging Discourse capabilities for moderation and content organization. Operational coverage centers on customer and partner interactions with company staff managing moderation, content curation, and community governance processes to sustain discussion quality. Configuration focuses on permissions, topic taxonomy, and notification settings to align Community Management workflows with service delivery and client support processes.
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Balsamiq Studios | Retail | 10 | $1M | United States | Discourse | Discourse | Community Management | 2018 | n/a |
In 2018, Balsamiq Studios deployed Discourse on their website to establish a customer-facing community forum, aligning the implementation with Community Management objectives. Balsamiq Studios implemented Discourse as the central discussion platform to host product discussions, user support threads, and community-led knowledge sharing on their public site.
The deployment leverages Discourse core capabilities such as topic and category organization, threaded discussions, real time notifications, search indexing, private messaging, and role based moderation controls. Operational coverage focuses on customer support, product feedback collection, and community engagement workflows, with governance structured around moderator roles, content policies, and scoped community administration on the website. Discourse integrates into the company front door as the canonical Community Management application for customer interaction and ongoing product conversation.
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Boing Boing | Media | 15 | $3M | United States | Discourse | Discourse | Community Management | 2013 | n/a |
In 2013, Boing Boing implemented Discourse as its Community Management platform, deploying Discourse on its website to centralize reader discussion and comment threads. The deployment established Discourse as the primary channel for audience engagement and direct interaction with editorial content.
The implementation configured core Community Management capabilities typical of discourse platforms, including threaded discussion forums, moderation controls, user profiles with trust levels, notification and email digest capabilities, and category and tag organization aligned to editorial sections. Discourse was used to operationalize moderation workflows, enable community-driven content discovery, and support sustained asynchronous conversations tied to published articles.
Operational scope emphasized the editorial and community moderation functions, embedding moderation roles, content policy enforcement, and publishing review into existing editorial processes. By using Discourse on the website, Boing Boing created a persistent discussion layer that centralized community interaction and governance around its editorial output.
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Canadian Amyloidosis Support Network | Healthcare | 19 | $2M | Canada | Discourse | Discourse | Community Management | 2016 | n/a |
In 2016, Canadian Amyloidosis Support Network implemented Discourse for Community Management, deploying Discourse as the public-facing forum embedded on its website. The deployment provisioned Discourse as the primary discussion and resource-sharing layer to centralize patient and caregiver conversations accessible directly from the organization website.
Configuration emphasized Community Management capabilities typical of forum platforms, including categories and topic threading, user account and profile management, moderation roles and administrative controls, email notifications, and content tagging to support support and peer-to-peer workflows. Governance was implemented using Discourse native moderator and admin controls to manage membership and content policies, keeping operational complexity proportionate to a 19-employee healthcare nonprofit and positioning Discourse as the organization ommunity hub.
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Car Talk | Media | 16 | $3M | United States | Discourse | Discourse | Community Management | 2016 | n/a |
In 2016, Car Talk implemented Discourse as its community platform on the Car Talk website. The deployment uses Discourse to deliver threaded forums, topic categorization, notification and subscription mechanisms, user profiles, and moderation tooling, aligning with the Community Management category. The full application name Discourse is used to centralize public discussion, enable community-driven Q&A, and surface listener contributions alongside show content.
Operational ownership is concentrated within the small digital team, covering forum moderation, content curation, and day-to-day community engagement across the site. Governance is implemented through documented moderation workflows, roles and permissions for moderators and contributors, and published community guidelines to manage user-generated content. The implementation impacts business functions including audience engagement, listener support, and content discovery on the Car Talk site.
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Non Profit | 50 | $5M | India | Discourse | Discourse | Community Management | 2020 | n/a |
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Education | 20 | $10M | United States | Discourse | Discourse | Community Management | 2023 | n/a |
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Professional Services | 500 | $100M | United States | Discourse | Discourse | Community Management | 2018 | n/a |
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Government | 10 | $2M | Indonesia | Discourse | Discourse | Community Management | 2016 | n/a |
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Non Profit | 24 | $1M | United States | Discourse | Discourse | Community Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating Discourse
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