List of Discuss.io Platform Customers
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Since 2010, our global team of researchers has been studying Discuss.io Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Discuss.io Platform for Application, Web and Enterprise Search from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Discuss.io Platform for Application, Web and Enterprise Search include: Danone, a France based Consumer Packaged Goods organisation with 89528 employees and revenues of $31.73 billion, Ipsos, a France based Professional Services organisation with 18000 employees and revenues of $2.51 billion, Brand Potential, a United Kingdom based Professional Services organisation with 85 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using Discuss.io Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Discuss.io Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brand Potential | Professional Services | 85 | $16M | United Kingdom | Discuss.io | Discuss.io Platform | Application, Web and Enterprise Search | 2020 | n/a |
In 2020 Brand Potential adopted the Discuss.io Platform to run market research and consumer insights projects across EMEA and APAC. The implementation began in April 2020 and moved rapidly from pilot projects to managing hundreds of live video interviews, establishing the Discuss.io Platform as the primary application for qualitative research workflows.
The deployment centered on live moderated interviews, observer and backroom chat for client-side visibility, automated transcription, and moment-tagging to accelerate insight capture. Discuss.io Platform session management and recording capabilities were configured to support repeated study runs and synchronous moderation, with moment-tagging used to index video segments for faster review and reporting.
Operational coverage included Brand Potential research teams supporting enterprise B2C clients across EMEA and APAC, with qualitative research and marketing research functions directly impacted. The implementation enabled client teams, project managers, and insight analysts to collaborate during live sessions through observer channels and to consume searchable transcripts and tagged moments after sessions.
Rollout followed a pilot to scale path, with phased expansion from initial studies to hundreds of interviews and standardized use of automated transcription and moment-tagging to speed insight-sharing. The Discuss.io Platform is positioned as an Application, Web and Enterprise Search solution for centralizing video interview assets and searchable qualitative data, supporting faster distribution of findings across client-facing and internal research workflows.
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Danone | Consumer Packaged Goods | 89528 | $31.7B | France | Discuss.io | Discuss.io Platform | Application, Web and Enterprise Search | 2024 | n/a |
In 2024, Danone deployed the Discuss.io Platform as part of a global people centricity program called Consumer Love, using the Discuss.io Platform categorized as Application, Web and Enterprise Search to centralize consumer conversational research across the organization. The deployment was positioned to support market research and brand and marketing outcomes through a programmatic approach to listening and insight capture.
The implementation used Discuss.io live interviews, self capture activities, and AI powered summarization to accelerate time to insight, reflecting module usage described in the case study. These capabilities were applied to collect qualitative consumer input, generate condensed findings, and surface consumer themes for marketing and brand teams.
Operational scope included more than 1,000 consumer conversations conducted across roughly 25 countries and engagement of over 800 team members to bring consumer voices into strategic decisions, emphasizing global coverage and cross functional adoption by marketing and consumer research functions. The program centralized conversational data flows and created an accessible repository of summarized consumer feedback for stakeholders across regions.
Governance was organized around the Consumer Love program, with the Discuss.io Platform embedded as the primary mechanism for capturing and delivering consumer insights into strategic decision making workflows. The case study highlights accelerated time to insight as a stated outcome, and positions the Discuss.io Platform within Application, Web and Enterprise Search as the operational engine for Danone's market research and brand insight activities.
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Ipsos | Professional Services | 18000 | $2.5B | France | Discuss.io | Discuss.io Platform | Application, Web and Enterprise Search | 2023 | n/a |
Ipsos implemented the Discuss.io Platform in 2023 as part of a partnership formed in March 2023 to embed the solution into its global Consumer Empathy Program. The Discuss.io Platform, categorized as Application, Web and Enterprise Search, was provisioned to scale qualitative empathy-building and client engagements across Ipsos’s research operations.
The work centers on market research and consumer insights and leverages Discuss’s live moderated and self-capture capabilities, reflecting module usage noted in the partnership announcement. Configuration emphasized live moderated sessions and participant self-capture workflows, aligned with searchable capture and retrieval patterns typical of Application, Web and Enterprise Search deployments.
Deployment scope covered Ipsos’s regional market research teams and client-facing practice areas within the Consumer Empathy Program, enabling consistent session capture and replay across geographies. The implementation was embedded into research processes and client engagement workflows, supplying recorded session assets and qualitative content for analysis and presentation.
Governance and rollout were coordinated through Ipsos’s Consumer Empathy Program leadership, standardizing protocols for moderated studies, participant handling, and content access across sites. Rollout emphasized program-aligned adoption across client engagements and regional research teams to scale qualitative empathy-building globally.
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