List of DN Vynamic Retail Platform Customers
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Since 2010, our global team of researchers has been studying DN Vynamic Retail Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DN Vynamic Retail Platform for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DN Vynamic Retail Platform for Retail Management include: Dave and Buster, a United States based Leisure and Hospitality organisation with 23258 employees and revenues of $2.21 billion, Eataly, a United States based Retail organisation with 1300 employees and revenues of $300.0 million, Iper Montebello, a Italy based Retail organisation with 390 employees and revenues of $140.0 million and many others.
Contact us if you need a completed and verified list of companies using DN Vynamic Retail Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DN Vynamic Retail Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dave and Buster | Leisure and Hospitality | 23258 | $2.2B | United States | Diebold Nixdorf | DN Vynamic Retail Platform | Retail Management | 2021 | Diebold Nixdorf |
In 2021, Dave and Buster deployed Diebold Nixdorf DN self service kiosks across its North American venues as part of a DN Vynamic Retail Platform Retail Management implementation. The deployment of DN Vynamic Retail Platform targeted hospitality checkout and order and pay workflows to speed transactions and increase guest spend and throughput.
Configuration centered on DN Vynamic Self Service components, inferred to include kiosk user interfaces, transaction routing, and checkout orchestration for order capture and payment authorization. The implementation leveraged DN Vynamic Retail Platform capabilities typical of retail management systems, including session management, transaction queuing, and menu driven ordering to support point of sale style interactions at unattended kiosks.
Rollout began with pilots and expanded to a full fleet deployment in 2022, covering venues across North America and impacting guest operations and food and beverage checkout points. Operational scope emphasized venue level kiosk operations and centralized fleet provisioning to standardize checkout workflows across sites.
Diebold Nixdorf served as the system integrator providing installation, managed services, and ongoing operations, executing staged pilots and site by site rollouts while operating the kiosk fleet. Program documentation frames the work as a hospitality and retail checkout modernization using DN Vynamic Retail Platform in the Retail Management category to centralize kiosk orchestration and guest payment flows.
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Eataly | Retail | 1300 | $300M | United States | Diebold Nixdorf | DN Vynamic Retail Platform | Retail Management | 2020 | Retex |
In 2020, Eataly implemented DN Vynamic Retail Platform to deploy Diebold Nixdorf self-checkout solutions at its Verona store. The engagement focused on improving the in-store retail checkout experience in Italy, specifically to reduce queues and improve checkout throughput at high-traffic counters.
The implementation leveraged Vynamic Self-Service components within the DN Vynamic Retail Platform, combining self-service kiosk software, transaction processing, and payment acceptance workflows consistent with Retail Management functionality. DN self-service hardware was integrated with Eataly’s proprietary software to preserve existing product and price logic while shifting customer-facing checkout interactions to the Vynamic Self-Service layer.
The project was delivered in partnership with Retex Group, which handled systems integration and on-site configuration of self-service terminals and peripheral devices. Operational coverage centered on store operations and front-of-house checkout processes at the Verona site, aligning point of sale workflows with kiosk orchestration and staff-assisted fallback procedures.
The case study reports outcomes including reduced abandoned baskets and increased sales, together with shorter queues and higher checkout throughput. Governance changes emphasized operational playbooks for kiosk supervision, staff-assisted exceptions, and transaction reconciliation, reflecting Retail Management discipline across checkout and store operations.
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Iper Montebello | Retail | 390 | $140M | Italy | Diebold Nixdorf | DN Vynamic Retail Platform | Retail Management | 2021 | n/a |
In 2021, Iper Montebello implemented DN Vynamic Retail Platform at its Rozzano hypermarket in Italy. Diebold Nixdorf partnered with Iper to redesign store processes centered on cash management and to establish a closed cash loop within store operations.
The deployment leveraged DN Vynamic Retail Management and retail cash management components, configuring cashier transaction workflows, secure till management, and centralized cash reconciliation capabilities. Configuration emphasized checkout orchestration and process automation consistent with Retail Management functional patterns.
Integration work concentrated on linking point of sale transaction flows with in-store cash handling sequences and backend cash reconciliation processes, supporting store operations, cashier teams, and finance reconciliation functions at the Rozzano site. The implementation used a store level deployment architecture with integrated cash lifecycle controls to maintain a closed cash loop.
Governance changes included redesigned store procedures for cash handling and a structured operational rollout led by Diebold Nixdorf and Iper operations teams, with training and process handoffs embedded in the project scope. The project delivered faster, more secure checkout and cash handling outcomes as reported in the case study.
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