List of DocAssist Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying DocAssist customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocAssist for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocAssist for Document Management include: Sparke Helmore Lawyers, a Australia based Professional Services organisation with 950 employees and revenues of $130.0 million, Hall & Wilcox, a Australia based Professional Services organisation with 900 employees and revenues of $120.0 million, Gilchrist Connell, a Australia based Professional Services organisation with 250 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using DocAssist, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gilchrist Connell | Professional Services | 250 | $35M | Australia | DocAssist | DocAssist | Document Management | 2015 | Mosmar Australia |
In 2015 Gilchrist Connell implemented DocAssist, a Document Management application, engaging Mosmar Australia to configure the system for approximately 125 users within its Australian professional services practice. The deployment focused on maintaining drafting inside Microsoft Office to accelerate user adoption and to address the constraints of inflexible Word templates.
The DocAssist implementation concentrated on document automation and template maintenance capabilities, delivering a centralized template library, consistent document styling controls, and automation of common drafting workflows. A write-back capability was configured to capture matter-level data at document creation, reducing manual re-keying and enabling the accumulation of reusable matter metadata over time.
Operationally the rollout covered core drafting workflows for matter teams in Australia, with Mosmar Australia providing implementation services and configuration. Governance changes emphasized centralized template ownership and streamlined template update processes, improving template maintainability and standardization across the firm while preserving Office-based authoring to minimize change friction.
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Hall & Wilcox | Professional Services | 900 | $120M | Australia | DocAssist | DocAssist | Document Management | 2018 | Mosmar Australia |
In 2018, Hall & Wilcox implemented DocAssist to capture and re-use data during document drafting for a major practice group. DocAssist was deployed as a Document Management application to reduce data re-entry and to enable reporting that supports legal document production in Australia.
The implementation focused on document drafting workflows and template-driven content assembly, with configuration to capture structured client and matter data at point of drafting for reuse across documents. Reporting capabilities were configured to surface drafting metadata and support legal document production oversight, aligning with standard Document Management functional terminology such as templates, metadata capture, and automated document population.
Deployment scope centered on a major practice group within the firm, with operational coverage explicitly tied to legal document production activities across Australia. Mosmar Australia served as the systems integrator, collaborating directly with Hall & Wilcox Client Solutions to deliver the configuration and rollout within a three-month timeframe.
Mosmar Australia and the firm’s Client Solutions team completed the three-month implementation and operational handover, and the rollout yielded significant data entry time savings, fewer data errors, and increased lawyer productivity as reported by the firm. Governance and workflow adjustments emphasized centralized data capture during drafting and ongoing reporting to support production controls and reuse practices.
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Sparke Helmore Lawyers | Professional Services | 950 | $130M | Australia | DocAssist | DocAssist | Document Management | 2018 | Mosmar Australia |
In 2018, Sparke Helmore Lawyers implemented DocAssist, a Document Management application to modernise its document automation and improve legal drafting workflows. The engagement emphasized ensuring compatibility with 64-bit Microsoft Office in Australia and streamlining the firm’s precedent library for Office-based drafting.
DocAssist was configured to deliver automated document assembly, precedent conversion, and template management capabilities aligned with Document Management functional workflows. The implementation preserved existing precedent functionality while converting decade-old precedents into the DocAssist template model and establishing repeatable deployment processes for Office authoring.
Mosmar Australia led a 10 month implementation project, coordinating configuration, precedent conversion, testing, and deployment activities. Operational coverage targeted the firm’s legal drafting operations across Sparke Helmore Lawyers in Australia, with a rollout approach that required minimal change management and retained familiar drafting practices.
Governance workstreams established precedent conversion standards, template ownership, and deployment procedures to maintain drafting fidelity. Outcomes explicitly included improved legal document drafting consistency and validated compatibility with 64-bit Microsoft Office after DocAssist deployment.
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