List of DocsBot AI Customers
Since 2010, our global team of researchers has been studying DocsBot AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocsBot AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocsBot AI for Chatbots and Conversational AI include: Sanken Overseas, a Sri Lanka based Construction and Real Estate organisation with 300 employees and revenues of $32.0 million, Tml Group, a Germany based Manufacturing organisation with 80 employees and revenues of $25.0 million, DynamicWeb, a Denmark based Professional Services organisation with 150 employees and revenues of $15.0 million, Verestro, a Poland based Professional Services organisation with 130 employees and revenues of $13.0 million, Throtle, a United States based Professional Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using DocsBot AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DocsBot AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AccessAllya | Professional Services | 10 | $1M | United States | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2025 | n/a |
In 2025, AccessAllya implemented DocsBot AI on its website. AccessAllya deployed the DocsBot AI Chatbots and Conversational AI solution as an embedded website conversational layer to surface site content and FAQs through natural language queries, enabling on‑page Q&A, guided conversational flows, and basic lead capture. The implementation used DocsBot AI to index public site content and FAQ pages and to present responses through a lightweight conversational UI that sits on key customer facing pages.
Operational ownership is centralized within AccessAllya's small team, with content curation, intent tuning, and conversation script management handled internally. The rollout focused on prospect and client touchpoints on the public site, using iterative tuning of intents and responses based on visitor interactions. Governance centers on maintaining content accuracy and response consistency, using versioned response templates and periodic retraining of the conversational model to align bot behavior with company messaging.
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DynamicWeb | Professional Services | 150 | $15M | Denmark | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024 DynamicWeb implemented DocsBot AI on their public website. DocsBot AI was deployed as a Chatbots and Conversational AI solution embedded in site pages to surface product documentation, support content, and guided answers for customer queries. The deployment emphasized a web-embedded conversational interface configured to index site content and deliver document-driven Q&A and conversational search functionality.
DocsBot AI configuration included conversational UI components, document ingestion and knowledge indexing, FAQ automation, intent detection, and routing to human agents for complex cases. Operational scope centered on customer-facing support and self-service workflows, with content curation and response tuning processes established and owned by product and support teams. The implementation used modular configuration to manage knowledge ingestion, answer relevance tuning, and conversational analytics consistent with Chatbots and Conversational AI best practices.
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MemberPress | Professional Services | 10 | $1M | United States | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2025 | n/a |
In 2025 MemberPress implemented DocsBot AI on its public website. DocsBot AI is deployed as a Chatbots and Conversational AI solution to provide conversational access to product documentation and to surface answers for customer queries on site.
The implementation centers on an embedded web chat interface coupled with knowledge ingestion of the MemberPress documentation set, enabling conversational search, intent recognition, and contextual answer generation. Core functional capabilities configured for MemberPress include content indexing from online docs, natural language question answering, guided response flows for common inquiries, and admin controls for content curation and response tuning.
Operational coverage is focused on customer-facing web pages and the documentation portal, with the small MemberPress team owning ongoing content updates and model fine tuning. Governance emphasizes centralized content curation and conversational workflow configuration to keep answers aligned with published documentation, while analytics from DocsBot AI inform query coverage and training priorities.
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Planyo | Professional Services | 20 | $2M | Switzerland | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Planyo deployed DocsBot AI on its public website. Planyo is a Switzerland based professional services company with about 20 employees and roughly 2,000,000 in revenue, and it implemented DocsBot AI as its Chatbots and Conversational AI solution to handle customer facing inquiries and booking support.
The implementation focused on embedding the DocsBot AI web widget and configuring conversational flows, FAQ ingestion, intent classification, and fallback routing to human agents. DocsBot AI was configured through its administrative console for content updates, response templates, and conversational tuning to align with Planyo booking and support workflows.
Operational coverage is website centric, supporting customer service and sales facing functions through the site channel, with internal administrators managing the knowledge base and conversation scripts. The deployment emphasizes knowledge base synchronization from on site documentation and scripted responses to surface booking information and frequently asked questions.
Governance was organized around a designated admin group responsible for maintaining the DocsBot AI knowledge content and managing access controls within the DocsBot AI console. Change management included ongoing content review cycles and conversational testing to keep the Chatbots and Conversational AI implementation aligned with Planyo support processes.
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Qonfi | Professional Services | 15 | $1M | Netherlands | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Qonfi deployed DocsBot AI on its website to provide conversational access to its documentation and customer-facing information. DocsBot AI is positioned in the Chatbots and Conversational AI category and Qonfi uses the application to support web-based customer support and lead capture as primary business functions.
The implementation is delivered as a website-embedded chat interface backed by DocsBot AI, configured to ingest and index corporate documentation for conversational retrieval, FAQ handling, contextual question answering, and scripted interaction flows with handoff triggers for human follow up. Configuration focuses on knowledge ingestion, response tuning, and session transcript capture to preserve conversational context across interactions.
Operational scope is limited to the Qonfi website and is oriented toward customer success and sales workflows, with content governance managed by internal documentation owners who maintain the source corpus and conversational scripts. The deployment reflects a small company SaaS pattern, centralized on cloud hosted application access and a lightweight web integration model for rapid iteration and content updates.
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Construction and Real Estate | 300 | $32M | Sri Lanka | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2025 | n/a |
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Professional Services | 25 | $2M | Romania | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2025 | n/a |
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Professional Services | 50 | $5M | United States | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2025 | n/a |
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Manufacturing | 80 | $25M | Germany | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2024 | n/a |
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Professional Services | 130 | $13M | Poland | DocsBot AI | DocsBot AI | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating DocsBot AI
- PLastic Systems, a Italy based Manufacturing organization with 60 Employees
- StubbeS Precast Commercial, a Canada based Construction and Real Estate company with 250 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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