List of DocStar Enterprise Content Management Customers
Epicor
807 Las Cimas Pkwy,
Austin, 78746, TX,
United States
Austin, 78746, TX,
United States
1 512-328-2300
Professional Services
4600
$1.3B
Since 2010, our global team of researchers has been studying DocStar Enterprise Content Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocStar Enterprise Content Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocStar Enterprise Content Management for Document Management include: Jadex, a United States based Manufacturing organisation with 1800 employees and revenues of $900.0 million, JRN, a United States based Leisure and Hospitality organisation with 4000 employees and revenues of $720.0 million, The Casino Food Co-op, formerly Northern Co-operative Meat Company, a Australia based Consumer Packaged Goods organisation with 1100 employees and revenues of $154.0 million, BV Dairy, a United Kingdom based Consumer Packaged Goods organisation with 100 employees and revenues of $40.0 million, Tower Products, a United States based Manufacturing organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using DocStar Enterprise Content Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DocStar Enterprise Content Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BV Dairy | Consumer Packaged Goods | 100 | $40M | United Kingdom | Epicor | DocStar Enterprise Content Management | Document Management | 2018 | n/a |
In 2018 BV Dairy implemented DocStar Enterprise Content Management to extend the content and document handling capabilities of its Epicor ERP environment. The deployment targeted Document Management to support the companys growth objectives and to broaden ERP-driven processes beyond finance into operational document workflows.
BV Dairy evaluated four candidate solutions following demonstrations at Epicor user group events, and ERP systems manager Mark Damen chose Epicor ECM because of its integration simplicity with Epicor ERP. The integration project lasted approximately five months, conducted remotely with the Epicor ECM team in the United States, and encountered scheduling constraints due to time zone differences; the system was successfully set up and is now live at BV Dairy.
Implementation focused on establishing centralized content capture and repository services, searchable document indexing, and workflow-enabled document routing consistent with Document Management best practices. DocStar Enterprise Content Management was integrated with the existing Epicor ERP processes that BV Dairy already used for label printing, traceability assurance, and customer data exchange, creating a unified information layer alongside financial and operational ERP functions.
Governance and rollout were driven by internal ERP stewardship under Mark Damen, with procurement and technical due diligence informing vendor selection. BV Dairy was among the first UK adopters of Epicor ECM, and the project emphasized remote collaboration, phased configuration, and alignment of content management workflows to existing ERP-driven business functions.
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Jadex | Manufacturing | 1800 | $900M | United States | Epicor | DocStar Enterprise Content Management | Document Management | 2020 | n/a |
In 2020, Jadex implemented DocStar Enterprise Content Management. The deployment targeted Document Management capabilities to support finance and shipping workflows within its U.S. manufacturing operations.
The implementation centered on core Document Management functions including document capture and OCR indexing, secure archival and retrieval, and workflow automation for invoice and payment document lifecycles. DocStar Enterprise Content Management was configured to capture supplier invoices and cash receipt documentation, enable routing and approval workflows for accounts payable and receivable, and provide audit-ready retrieval for finance teams.
DocStar was integrated with Epicor 10 ERP to associate scanned invoices and payment records with ledger entries, enabling document-level linkage to AP and AR postings and reconciliations. The application was deployed in an environment that included Citrix StoreFront Enterprise for distributed access and appeared alongside OnBase in the company application stack, supporting operational coverage for finance, transportation, and shipping teams.
Governance and rollout work included defining role-based access controls for AP and shipping users, configuring retention and audit settings for financial documents, and aligning DocStar workflow routing with existing Epicor transaction and posting processes. Operational changes emphasized scan-to-ERP matching, centralized document indexing, and controlled record access for accounts payable and receivable functions.
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JRN | Leisure and Hospitality | 4000 | $720M | United States | Epicor | DocStar Enterprise Content Management | Document Management | 2009 | n/a |
In 2009 JRN implemented DocStar Enterprise Content Management as a Document Management solution to centralize high volume paper workflows across its 157 KFC restaurant operations. The DocStar Enterprise Content Management deployment was delivered as a docSTAR Enterprise Turnkey System with seven scanners and three dedicated Accounts Payable scan stations, processing approximately 500 documents per day and supporting phased adoption by Accounts Payable, Payroll, Executive, Real Estate, and Design groups.
The implementation leveraged OCR based indexing rather than barcode capture, with JRN generating printed labels from its Great Plains accounting entries that include vendor name, vendor number, invoice number, amount, and date. Operators scan the invoice front as an image and scan the back label for OCR extraction, a workflow that produced about 98 percent OCR accuracy after tuning. The environment uses configurable templates for indexing and classification, and staff log in to scan stations to capture and reconcile document counts against printed label batches to detect miss feeds.
DocStar Enterprise Content Management was integrated with Great Plains using the docSTAR Integration Agent, enabling direct association of scanned documents with accounting records. The integration supports retrieval of scanned invoices alongside paid items in Great Plains and provides employee file access in Payroll, while the Real Estate group stores multi page contract sets for roughly 200 properties. JRN planned expansion to regional scan stations to eliminate faxing and to add a wide format scanner for Design department use.
Governance and workflow changes included establishing security classifications and user level access to segment sensitive payables and personnel documents, creating reusable templates for indexing, and shifting file retrieval from physical file rooms to electronic search and email distribution. The docSTAR staff assisted in initial template configuration and knowledge transfer so internal teams could extend templates over time, enabling decentralized scanning while maintaining centralized document association through the Integration Agent.
Document capture reduced physical storage needs and altered operational paper handling. JRN reported faster invoice retrieval, reduced copying and faxing, the ability to scan once and replicate files electronically, immediate space savings by avoiding purchase of 4,000 file folders and eventual removal of 25 filing cabinets, and improved control over sensitive documents through configurable security classifications.
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The Casino Food Co-op, formerly Northern Co-operative Meat Company | Consumer Packaged Goods | 1100 | $154M | Australia | Epicor | DocStar Enterprise Content Management | Document Management | 2021 | Biscit |
In 2021 The Casino Food Co-op implemented DocStar Enterprise Content Management as a Document Management solution to address high-volume manual payment processing and paper waste. The project was delivered by Biscit and integrated with the organisation’s Epicor ERP environment, targeting accounts payable workflows that spanned supplier and cooperative member payments across the business.
DocStar Enterprise Content Management was configured with predetermined automated document flows to manage inbound and outbound payment documents, including notification, approval, and data flows that reduce manual touch points. The implementation included DocStar Intelligent Data Capture IDC to ingest content from scanners, multifunction devices, email and watched folders, with Cloud and on-premise access options. Version control, automated records retention and real-time revision tracking were enabled to enforce document lifecycle and compliance requirements.
Integration work focused on connecting DocStar ECM to Epicor ERP transaction records and accounts payable processes, enabling captured invoice and payment documents to be matched against supporting transactions. Operational coverage began with the Accounts Team and accounts payable processing and has started to expand into procurement analytics and related finance functions as the co-op shifts resources away from data entry toward value added roles.
Governance changes included automated verification and exception handling within the DocStar IDC flow to reduce human error and to enforce privacy and compliance controls on stored documents. The Casino Food Co-op reports that the payment process that previously required days of manual work now completes in a few hours, and IDC extraction rates reduced manual data entry by the vendor stated range, supporting a more sustainable, paper reduced operation.
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Tower Products | Manufacturing | 50 | $6M | United States | Epicor | DocStar Enterprise Content Management | Document Management | 2007 | n/a |
In 2007 Tower Products implemented DocStar Enterprise Content Management to digitize its accounts payable workflow and improve Document Management for invoice processing. The initiative targeted the accounts payable and finance functions to move high volume vendor invoices and drop shipment documentation from paper to an accessible digital repository with 24x7 approval and monitoring capabilities.
The implementation combined docAlpha scanning and Sage Intelligent Capture for document ingestion, automated data validation, and invoice indexing, while DocStar Eclipse served as the central enterprise content management platform for storage and workflow orchestration. Core functional capabilities configured included automated invoice approval routing, invoice and vendor data validation, searchable document storage, and reporting support to replace manual month end aggregation of received but uninvoiced inventory.
Integrations were implemented to connect DocStar Enterprise Content Management with the companys Sage accounting system and Response ERP system, enabling invoice images and extracted data to flow into accounting records and supporting the tracking of drop shipped orders that require simultaneous vendor payment and customer billing. Operational coverage focused on the accounts payable team, order management touchpoints that handle vendor drop shipments, and finance reporting processes, with remote access for approvals and monitoring.
Governance and process changes emphasized workflow visibility and accountability, giving supervisors real time insight into invoice status and backlog. Tower Products reported improved transparency into invoice flow and enhanced ability to manage drop shipments, and the team planned expansions of the automated scope to include check signing workflows and credit memo processing as next steps.
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FAQ - APPS RUN THE WORLD DocStar Enterprise Content Management Coverage
DocStar Enterprise Content Management is a Document Management solution from Epicor.
Companies worldwide use DocStar Enterprise Content Management, from small firms to large enterprises across 21+ industries.
Organizations such as Jadex, JRN, The Casino Food Co-op, formerly Northern Co-operative Meat Company, BV Dairy and Tower Products are recorded users of
DocStar Enterprise Content Management for Document Management.
Companies using DocStar Enterprise Content Management are most concentrated in Manufacturing, Leisure and Hospitality and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using DocStar Enterprise Content Management are most concentrated in United States, Australia and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DocStar Enterprise Content Management across Americas, EMEA, and APAC.
Companies using DocStar Enterprise Content Management range from small businesses with 0-100 employees - 40%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 0%.
Customers of DocStar Enterprise Content Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified DocStar Enterprise Content Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.