List of DocStar Enterprise Content Management Customers
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Since 2010, our global team of researchers has been studying DocStar Enterprise Content Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocStar Enterprise Content Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocStar Enterprise Content Management for Document Management include: Jadex, a United States based Manufacturing organisation with 1800 employees and revenues of $900.0 million, JRN, a United States based Leisure and Hospitality organisation with 4000 employees and revenues of $720.0 million, The Casino Food Co-op, formerly Northern Co-operative Meat Company, a Australia based Consumer Packaged Goods organisation with 1100 employees and revenues of $154.0 million, BV Dairy, a United Kingdom based Consumer Packaged Goods organisation with 100 employees and revenues of $40.0 million, Tower Products, a United States based Manufacturing organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using DocStar Enterprise Content Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DocStar Enterprise Content Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BV Dairy | Consumer Packaged Goods | 100 | $40M | United Kingdom | Epicor | DocStar Enterprise Content Management | Document Management | 2018 | n/a |
In 2018 BV Dairy implemented DocStar Enterprise Content Management to extend the content and document handling capabilities of its Epicor ERP environment. The deployment targeted Document Management to support the companys growth objectives and to broaden ERP-driven processes beyond finance into operational document workflows.
BV Dairy evaluated four candidate solutions following demonstrations at Epicor user group events, and ERP systems manager Mark Damen chose Epicor ECM because of its integration simplicity with Epicor ERP. The integration project lasted approximately five months, conducted remotely with the Epicor ECM team in the United States, and encountered scheduling constraints due to time zone differences; the system was successfully set up and is now live at BV Dairy.
Implementation focused on establishing centralized content capture and repository services, searchable document indexing, and workflow-enabled document routing consistent with Document Management best practices. DocStar Enterprise Content Management was integrated with the existing Epicor ERP processes that BV Dairy already used for label printing, traceability assurance, and customer data exchange, creating a unified information layer alongside financial and operational ERP functions.
Governance and rollout were driven by internal ERP stewardship under Mark Damen, with procurement and technical due diligence informing vendor selection. BV Dairy was among the first UK adopters of Epicor ECM, and the project emphasized remote collaboration, phased configuration, and alignment of content management workflows to existing ERP-driven business functions.
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Jadex | Manufacturing | 1800 | $900M | United States | Epicor | DocStar Enterprise Content Management | Document Management | 2020 | n/a |
In 2020, Jadex implemented DocStar Enterprise Content Management. The deployment targeted Document Management capabilities to support finance and shipping workflows within its U.S. manufacturing operations.
The implementation centered on core Document Management functions including document capture and OCR indexing, secure archival and retrieval, and workflow automation for invoice and payment document lifecycles. DocStar Enterprise Content Management was configured to capture supplier invoices and cash receipt documentation, enable routing and approval workflows for accounts payable and receivable, and provide audit-ready retrieval for finance teams.
DocStar was integrated with Epicor 10 ERP to associate scanned invoices and payment records with ledger entries, enabling document-level linkage to AP and AR postings and reconciliations. The application was deployed in an environment that included Citrix StoreFront Enterprise for distributed access and appeared alongside OnBase in the company application stack, supporting operational coverage for finance, transportation, and shipping teams.
Governance and rollout work included defining role-based access controls for AP and shipping users, configuring retention and audit settings for financial documents, and aligning DocStar workflow routing with existing Epicor transaction and posting processes. Operational changes emphasized scan-to-ERP matching, centralized document indexing, and controlled record access for accounts payable and receivable functions.
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JRN | Leisure and Hospitality | 4000 | $720M | United States | Epicor | DocStar Enterprise Content Management | Document Management | 2009 | n/a |
In 2009 JRN implemented DocStar Enterprise Content Management as a Document Management solution to centralize high volume paper workflows across its 157 KFC restaurant operations. The DocStar Enterprise Content Management deployment was delivered as a docSTAR Enterprise Turnkey System with seven scanners and three dedicated Accounts Payable scan stations, processing approximately 500 documents per day and supporting phased adoption by Accounts Payable, Payroll, Executive, Real Estate, and Design groups.
The implementation leveraged OCR based indexing rather than barcode capture, with JRN generating printed labels from its Great Plains accounting entries that include vendor name, vendor number, invoice number, amount, and date. Operators scan the invoice front as an image and scan the back label for OCR extraction, a workflow that produced about 98 percent OCR accuracy after tuning. The environment uses configurable templates for indexing and classification, and staff log in to scan stations to capture and reconcile document counts against printed label batches to detect miss feeds.
DocStar Enterprise Content Management was integrated with Great Plains using the docSTAR Integration Agent, enabling direct association of scanned documents with accounting records. The integration supports retrieval of scanned invoices alongside paid items in Great Plains and provides employee file access in Payroll, while the Real Estate group stores multi page contract sets for roughly 200 properties. JRN planned expansion to regional scan stations to eliminate faxing and to add a wide format scanner for Design department use.
Governance and workflow changes included establishing security classifications and user level access to segment sensitive payables and personnel documents, creating reusable templates for indexing, and shifting file retrieval from physical file rooms to electronic search and email distribution. The docSTAR staff assisted in initial template configuration and knowledge transfer so internal teams could extend templates over time, enabling decentralized scanning while maintaining centralized document association through the Integration Agent.
Document capture reduced physical storage needs and altered operational paper handling. JRN reported faster invoice retrieval, reduced copying and faxing, the ability to scan once and replicate files electronically, immediate space savings by avoiding purchase of 4,000 file folders and eventual removal of 25 filing cabinets, and improved control over sensitive documents through configurable security classifications.
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Consumer Packaged Goods | 1100 | $154M | Australia | Epicor | DocStar Enterprise Content Management | Document Management | 2021 | Biscit |
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Manufacturing | 50 | $6M | United States | Epicor | DocStar Enterprise Content Management | Document Management | 2007 | n/a |
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