List of Docusnap Customers
Kiefersfelden, 83088,
Germany
Since 2010, our global team of researchers has been studying Docusnap customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Docusnap for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Docusnap for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: Asklepios Kliniken, a Germany based Healthcare organisation with 49425 employees and revenues of $5.83 billion, Bavarian State Parliament, a Germany based Government organisation with 500 employees and revenues of $1.00 billion, Rodl Global Digital Services, a Germany based Banking and Financial Services organisation with 5260 employees and revenues of $563.0 million, Klocke Pharma-Service, a Germany based Life Sciences organisation with 235 employees and revenues of $76.0 million, Tropical Island Management, a Germany based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Docusnap, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Docusnap customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AccorHotels Deutschland | Leisure and Hospitality | 100 | $15M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017, AccorHotels Deutschland implemented Docusnap to centralize automated IT inventory, documentation and analysis across its German operations. The deployment targeted IT asset visibility and compliance workflows, positioning Docusnap as the primary tool supporting Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management use cases and providing a single source of truth for configuration and inventory data. Bianca Daub, PCI-DSS Compliance Project Manager at AccorHotels Deutschland, reported that the data is always up-to-date and available at any time, reflecting the solution's role in compliance evidence and operational reporting.
The implementation of Docusnap included automated discovery and documentation capabilities, permission analysis, and analysis modules that produce detailed inventories and configuration documentation. Docusnap's permission analysis was used to review user and departmental permissions with a level of detail noted as difficult to achieve using standard Windows onboarding tooling, enabling more granular access audits. The project leveraged Docusnap to unify software and hardware inventories, and to support software asset management activities such as license and compliance reporting and SaaS spend visibility consistent with the Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management category.
Operational coverage focused on AccorHotels Deutschland's IT and compliance functions, with governance routines adjusted to rely on Docusnap as the authoritative data provider for certification efforts. Process changes emphasized regular automated scans and documentation refreshes, increasing adherence to documentation obligations and improving the timeliness of IT governance reviews. Customer feedback cited reliable support responsiveness and time savings in permission reviews, and the tool was explicitly used as a data source for meeting certification requirements such as PCI DSS.
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Asklepios Kliniken | Healthcare | 49425 | $5.8B | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017 Asklepios Kliniken implemented Docusnap, a Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management solution, to establish a centralized, automated baseline for IT inventory and documentation. Docusnap was introduced to capture hardware and software inventory, common application servers and broader IT infrastructure without using agents, enabling continuous discovery and reducing manual collection effort.
The deployment emphasized Docusnap capabilities for automatic data inventory documentation, producing reports, topology maps and summaries, and generating operational and emergency manuals. Functional modules implemented included software and hardware inventory, license recording and reconciliation, detailed permission analysis, and documentation publishing, which together supported operational workflows in IT asset lifecycle management and access governance.
Operational coverage included use at Asklepios Kliniken Hamburg GmbH as an early operational site, with the application servicing IT operations, compliance and security teams responsible for asset tracking and permission reviews. The agentless architecture limited endpoint footprint, and the solution provided role-aligned outputs for IT architects and compliance managers, supporting certification evidence needs through structured, high quality inventory data.
Governance and process impact focused on raising documentation acceptance and enabling more detailed permission reviews than standard Windows onboarding tools, with permission analysis described as saving an extraordinary amount of time. Reported outcomes included consistently up-to-date and reliable data, improved decision accuracy due to higher data quality, and strong vendor support responsiveness reported by IT staff; these benefits were cited directly in customer feedback about Docusnap.
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Bavarian State Parliament | Government | 500 | $1.0B | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2019 | keepbit SOLUTION |
In 2019 the Bavarian State Parliament implemented Docusnap for Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management to establish an automated, authoritative inventory and documentation platform for its parliamentary IT estate. The implementation addressed the IT-Referat requirement to manage clients and servers of the Landtagsamt and the network infrastructure that serves multiple parliamentary factions, while preserving strict segregation between faction environments and enabling shared central applications.
Docusnap was configured to perform automated discovery and inventory of the complete hardware and software landscape, to maintain a continuously updated IT documentation corpus, and to analyze user access rights for clearer visibility into actual data access. The deployment included license management capabilities to reconcile installed software with required installations, reducing the risk of over- or under-licensing, and automated scan-driven updates so documentation is refreshed with each inventory cycle.
Operational coverage focused on the Bavarian State Parliament IT-Referat, spanning client endpoints, on-premises servers and the faction network segments that require separation, with central application usage documented for cross-fragment access. The project was executed by keepbit SOLUTION GmbH, which implemented Docusnap scans and the documentation workflows that feed a central repository used by IT operations for daily tasks and audits.
Governance and process changes centered on shifting documentation maintenance from manual, time intensive tasks to automated scans and system-managed records, allowing the IT-Referat to reallocate staff effort to core responsibilities. Project lead Adnan Bastürk of keepbit SOLUTION GmbH stated that the use of Docusnap saves the parliament money, and the organization reported measurable time and cost savings through automated documentation and simplified license oversight.
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Life Sciences | 235 | $76M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
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Banking and Financial Services | 5260 | $563M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
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Leisure and Hospitality | 150 | $20M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Docusnap
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