List of Docusnap Customers
Docusnap
Franz-Larcher-Straße 4,
Kiefersfelden, 83088,
Germany
Kiefersfelden, 83088,
Germany
49 8033 / 6978-0
Professional Services
50
$5M
Since 2010, our global team of researchers has been studying Docusnap customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Docusnap for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Docusnap for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: Asklepios Kliniken, a Germany based Healthcare organisation with 49425 employees and revenues of $5.83 billion, Rodl Global Digital Services, a Germany based Banking and Financial Services organisation with 5260 employees and revenues of $563.0 million, Bavarian State Parliament, a Germany based Government organisation with 500 employees and revenues of $96.0 million, Klocke Pharma-Service, a Germany based Life Sciences organisation with 235 employees and revenues of $76.0 million, Tropical Island Management, a Germany based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Docusnap, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AccorHotels Deutschland | Leisure and Hospitality | 100 | $15M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017, AccorHotels Deutschland implemented Docusnap to centralize automated IT inventory, documentation and analysis across its German operations. The deployment targeted IT asset visibility and compliance workflows, positioning Docusnap as the primary tool supporting Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management use cases and providing a single source of truth for configuration and inventory data. Bianca Daub, PCI-DSS Compliance Project Manager at AccorHotels Deutschland, reported that the data is always up-to-date and available at any time, reflecting the solution's role in compliance evidence and operational reporting.
The implementation of Docusnap included automated discovery and documentation capabilities, permission analysis, and analysis modules that produce detailed inventories and configuration documentation. Docusnap's permission analysis was used to review user and departmental permissions with a level of detail noted as difficult to achieve using standard Windows onboarding tooling, enabling more granular access audits. The project leveraged Docusnap to unify software and hardware inventories, and to support software asset management activities such as license and compliance reporting and SaaS spend visibility consistent with the Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management category.
Operational coverage focused on AccorHotels Deutschland's IT and compliance functions, with governance routines adjusted to rely on Docusnap as the authoritative data provider for certification efforts. Process changes emphasized regular automated scans and documentation refreshes, increasing adherence to documentation obligations and improving the timeliness of IT governance reviews. Customer feedback cited reliable support responsiveness and time savings in permission reviews, and the tool was explicitly used as a data source for meeting certification requirements such as PCI DSS.
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Asklepios Kliniken | Healthcare | 49425 | $5.8B | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017 Asklepios Kliniken implemented Docusnap, a Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management solution, to establish a centralized, automated baseline for IT inventory and documentation. Docusnap was introduced to capture hardware and software inventory, common application servers and broader IT infrastructure without using agents, enabling continuous discovery and reducing manual collection effort.
The deployment emphasized Docusnap capabilities for automatic data inventory documentation, producing reports, topology maps and summaries, and generating operational and emergency manuals. Functional modules implemented included software and hardware inventory, license recording and reconciliation, detailed permission analysis, and documentation publishing, which together supported operational workflows in IT asset lifecycle management and access governance.
Operational coverage included use at Asklepios Kliniken Hamburg GmbH as an early operational site, with the application servicing IT operations, compliance and security teams responsible for asset tracking and permission reviews. The agentless architecture limited endpoint footprint, and the solution provided role-aligned outputs for IT architects and compliance managers, supporting certification evidence needs through structured, high quality inventory data.
Governance and process impact focused on raising documentation acceptance and enabling more detailed permission reviews than standard Windows onboarding tools, with permission analysis described as saving an extraordinary amount of time. Reported outcomes included consistently up-to-date and reliable data, improved decision accuracy due to higher data quality, and strong vendor support responsiveness reported by IT staff; these benefits were cited directly in customer feedback about Docusnap.
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Bavarian State Parliament | Government | 500 | $96M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2019 | keepbit SOLUTION |
In 2019 the Bavarian State Parliament implemented Docusnap for Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management to establish an automated, authoritative inventory and documentation platform for its parliamentary IT estate. The implementation addressed the IT-Referat requirement to manage clients and servers of the Landtagsamt and the network infrastructure that serves multiple parliamentary factions, while preserving strict segregation between faction environments and enabling shared central applications.
Docusnap was configured to perform automated discovery and inventory of the complete hardware and software landscape, to maintain a continuously updated IT documentation corpus, and to analyze user access rights for clearer visibility into actual data access. The deployment included license management capabilities to reconcile installed software with required installations, reducing the risk of over- or under-licensing, and automated scan-driven updates so documentation is refreshed with each inventory cycle.
Operational coverage focused on the Bavarian State Parliament IT-Referat, spanning client endpoints, on-premises servers and the faction network segments that require separation, with central application usage documented for cross-fragment access. The project was executed by keepbit SOLUTION GmbH, which implemented Docusnap scans and the documentation workflows that feed a central repository used by IT operations for daily tasks and audits.
Governance and process changes centered on shifting documentation maintenance from manual, time intensive tasks to automated scans and system-managed records, allowing the IT-Referat to reallocate staff effort to core responsibilities. Project lead Adnan Bastürk of keepbit SOLUTION GmbH stated that the use of Docusnap saves the parliament money, and the organization reported measurable time and cost savings through automated documentation and simplified license oversight.
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Klocke Pharma-Service | Life Sciences | 235 | $76M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
In 2020, Klocke Pharma-Service implemented Docusnap to centralize IT documentation and inventory under a combined Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management scope. The deployment focused on a centrally managed inventory and documentation repository, enabling scheduled scans and automated data collection to maintain a current status of the IT estate.
The implementation configured Docusnap modules for automated discovery, software and hardware inventory, and the physical infrastructure module for visualizing server rooms and data centers. Custom scripts were applied to extend discovery coverage and to capture detailed object-level information, including network port level connectivity and device-to-port relationships; these capabilities were configured to run as weekly scans and automated tasks.
Operational integrations and coverage included consolidation of previously dispersed Excel and Word inventories into Docusnap, and automated report generation to satisfy recurring internal and external audit requests. The IT environment documented during the rollout encompassed approximately 180 PC workstations and about 100 mostly virtual servers managed by the Klocke Pharma-Service IT team, with inventory and topology visibility provided from a central console.
Project governance included partnering with Bechtle experts to provide customization and implementation guidance, establishing one-time configuration and automation procedures, and converting existing manual lists for audit readiness. The rollout emphasized automation of routine tasks, centralization of documentation, and standardized inventory procedures to reduce manual maintenance overhead.
As reported by the IT head, outcomes included consistently up-to-date IT documentation via Docusnap, faster access to network and asset information, elimination of fragmented Excel lists, and streamlined preparation of audit inventory lists. Docusnap now serves as the primary system of record for IT asset and infrastructure documentation at Klocke Pharma-Service.
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Rodl Global Digital Services | Banking and Financial Services | 5260 | $563M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
In 2020, Rodl Global Digital Services implemented Docusnap to centralize visibility and documentation across its IT estate. The deployment used Docusnap, the vendor's single-tool offering for Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management, to provide automated inventory, documentation and analysis.
Docusnap was configured to run automated discovery and inventory collection, to maintain high quality configuration and asset records, and to provide detailed permission analysis beyond standard Windows on-boarding tools. Functional capabilities implemented included automated IT inventory, structured IT documentation and analysis workflows, permission auditing, and compliance-oriented reporting that supports certification evidence gathering.
Operational coverage emphasized Service Operations and IT operations workflows, with the tool positioned as the authoritative source for asset data and permission reviews. Governance changes focused on using Docusnap data to improve the acceptance of documentation obligations through an intuitive UI and embedded automatisms, which in turn improved the timeliness and accuracy of IT documentation. Rodl Global Digital Services reported that controlling safety-relevant topics became significantly more efficient due to time and energy savings achieved through the Docusnap implementation.
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Leisure and Hospitality | 150 | $20M | Germany | Docusnap | Docusnap | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | n/a |
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FAQ - APPS RUN THE WORLD Docusnap Coverage
Docusnap is a Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management solution from Docusnap.
Companies worldwide use Docusnap, from small firms to large enterprises across 21+ industries.
Organizations such as Asklepios Kliniken, Rodl Global Digital Services, Bavarian State Parliament, Klocke Pharma-Service and Tropical Island Management are recorded users of
Docusnap for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management.
Companies using Docusnap are most concentrated in Healthcare, Banking and Financial Services and Government, with adoption spanning over 21 industries.
Companies using Docusnap are most concentrated in Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Docusnap across Americas, EMEA, and APAC.
Companies using Docusnap range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 16.67%.
Customers of Docusnap include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Docusnap customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management.