List of Dstny Business Communications Customers
Zaventem, 1930,
Belgium
Since 2010, our global team of researchers has been studying Dstny Business Communications customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dstny Business Communications for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dstny Business Communications for Call Center include: Port of Antwerp-Bruges, a Belgium based Transportation organisation with 1800 employees and revenues of $490.0 million, Sibelco India Minerals, a India based Oil, Gas and Chemicals organisation with 800 employees and revenues of $200.0 million, Sibelco Taiwan, a Taiwan based Oil, Gas and Chemicals organisation with 700 employees and revenues of $170.0 million, Sibelco Vietnam, a Vietnam based Oil, Gas and Chemicals organisation with 700 employees and revenues of $170.0 million, Sibelco Malaysia, a Malaysia based Oil, Gas and Chemicals organisation with 600 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using Dstny Business Communications, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dstny Business Communications customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Acg-Synergies | Professional Services | 100 | $10M | France | Dstny | Dstny Business Communications | Call Center | 2023 | n/a | In 2023 Acg-Synergies implemented Dstny Business Communications as its Call Center platform, deploying the Dstny Business Communications application to provide web-embedded voice interactions on the corporate website. The implementation is surfaced directly on the company website to enable click to call and browser based telephony entry points for client inquiries, and it is positioned to support customer service and sales communication workflows. The Call Center application is used by customer facing teams, aligning inbound routing and call handling to front office communication needs. Configuration work focused on user provisioning, call routing, queue configuration and browser based softphone capabilities within the Dstny Business Communications application, using standard call queueing and IVR style routing patterns consistent with Call Center functionality. Integrations are implemented through website embedding and site level instrumentation as visible on the public site, with operational ownership placed with customer service management and staged rollout to contact handling teams. Governance included role based user permissions and configuration controls for call handling policies and queue management. | |
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AXS Guard | Professional Services | 18 | $4M | Belgium | Dstny | Dstny Business Communications | Call Center | 2023 | n/a | In 2023, AXS Guard deployed Dstny Business Communications as their Call Center application on its website. AXS Guard is an 18 employee professional services firm based in Belgium, and the deployment centers on enabling web initiated voice interactions for customer engagement and support. The Dstny Business Communications implementation is embedded in public web pages to surface call initiation and in-browser call control for agents handling incoming inquiries. The configuration emphasizes Call Center functional capabilities common to the category, including browser based softphone functionality, click to call from site content, basic IVR and call routing, voicemail, presence and centralized call logs for a compact team. Dstny Business Communications provides user level call control and queuing to align phone workflows with sales and support activities, with settings tuned for a small organization rather than large scale contact center orchestration. Integration scope is focused on the website embedding and the platform hosted call sessions, with the Dstny vendor platform managing session control and audio transport for web initiated calls. Governance and operational rollout reflect a lightweight approach, concentrating on user provisioning, call handling policies and access controls for customer facing staff across the organization rather than multi site or regional rollouts. | |
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Dstny Belgium | Communications | 138 | $58M | Belgium | Dstny | Dstny Business Communications | Call Center | 2023 | n/a | In 2023 Dstny Belgium deployed Dstny Business Communications on its corporate website as a Call Center application to centralize customer voice access and web-based contact handling. The implementation places Dstny Business Communications at the front door of customer interactions, routing inbound web-originated calls into the company contact workflows. The deployment configures category-aligned capabilities typical of Call Center software, including web-embedded click to call functionality, browser-based agent access, call queuing and routing, and interactive voice response style routing logic. The Dstny Business Communications implementation exposes an agent console and basic contact handling workflows that support customer service and sales touchpoints. Architecturally the solution is presented as a cloud-hosted, web-embedded communications layer integrated into the corporate website front end, enabling telephony signaling and session initiation from site visitors to internal agents. Operational coverage is focused on Dstny Belgium customer-facing teams, aligning website contact flows with agent presence, queue management, and call distribution. Governance is organized around contact center workflow rules and web channel routing, with configuration centered on queue definitions, IVR style menus, and agent assignment policies. The narrative links Dstny Belgium with Dstny Business Communications as a Call Center solution supporting customer service and sales functions through an embedded website communications architecture. | |
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Distribution | 170 | $128M | France | Dstny | Dstny Business Communications | Call Center | 2023 | n/a |
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Retail | 20 | $5M | France | Dstny | Dstny Business Communications | Call Center | 2023 | n/a |
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Non Profit | 30 | $2M | Belgium | Dstny | Dstny Business Communications | Call Center | 2025 | n/a |
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Professional Services | 10 | $1M | Belgium | Dstny | Dstny Business Communications | Call Center | 2023 | n/a |
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Distribution | 500 | $66M | France | Dstny | Dstny Business Communications | Call Center | 2023 | n/a |
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Insurance | 90 | $18M | Belgium | Dstny | Dstny Business Communications | Call Center | 2023 | n/a |
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Retail | 29 | $3M | France | Dstny | Dstny Business Communications | Call Center | 2023 | n/a |
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Buyer Intent: Companies Evaluating Dstny Business Communications
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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