List of Duet AI for Google Workspace Customers
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Since 2010, our global team of researchers has been studying Duet AI for Google Workspace customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duet AI for Google Workspace for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duet AI for Google Workspace for Generative AI Platforms include: Thoughtworks, a United States based Professional Services organisation with 10500 employees and revenues of $1.30 billion, The Knot Worldwide, a United States based Media organisation with 2173 employees and revenues of $400.0 million, Uniformed Services University, a United States based Education organisation with 1500 employees and revenues of $350.0 million, Adore Me, a United States based Retail organisation with 350 employees and revenues of $45.0 million and many others.
Contact us if you need a completed and verified list of companies using Duet AI for Google Workspace, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Duet AI for Google Workspace customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adore Me | Retail | 350 | $45M | United States | Duet AI for Google Workspace | Generative AI Platforms | 2023 | n/a |
In 2023 Adore Me implemented Duet AI for Google Workspace, adopting Generative AI Platforms capabilities to embed generative assistance directly into its Google Workspace environment. The deployment began as a trusted tester program that provided employees early access to Duet AI for testing and feedback ahead of broader availability.
The implementation focused on embedding Duet AI functionality across core collaboration apps, including Gmail, Calendar, Drive, Docs, Meet, Slides and Sheets, enabling users to write, visualize, organize and connect content within existing workflows. Practical uses called out by the company include generating production-worthy marketing copy, creating campaign outlines, and accelerating iterative content co-creation, aligning platform capabilities with marketing and creative workflows.
Operationally the rollout stayed within the Google Workspace boundary, working alongside the productivity tools Adore Me already uses and surfacing AI assistance in synchronous and asynchronous collaboration. The program targeted distributed teams across the organization and positioned Duet AI for Google Workspace to support business functions such as marketing, strategy and cross-functional campaign planning without requiring new external integrations.
Governance and rollout were organized around the trusted tester feedback loop, with employees providing early-stage input to shape broader adoption and configuration. Reported outcomes from the pilot included faster production of marketing materials and more time for creativity and innovation, as teams leverage Duet AI for Google Workspace to augment content creation and collaborative planning.
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The Knot Worldwide | Media | 2173 | $400M | United States | Duet AI for Google Workspace | Generative AI Platforms | 2023 | n/a |
In 2023, The Knot Worldwide joined Google’s trusted tester program and rolled out Duet AI for Google Workspace to accelerate Sales & Marketing content creation and to help customer care teams respond faster across its global operations. The pilot was run from the United States as an initial trusted tester deployment before broader adoption in other regions.
The deployment of Duet AI for Google Workspace emphasized generative content assistance typical of Generative AI Platforms, with operational use focused on drafting memos, building presentation decks, and generating customer response suggestions for service agents. Configuration centered on embedding AI-assisted composition into daily workflows for Sales and Marketing and into response workflows for customer care, enabling faster content production and standardized reply templates.
Integrations and process work targeted CRM and customer care process improvement, with AI-suggested responses introduced into existing service workflows to reduce handling time for select inquiry types. Operational coverage explicitly included Sales, Marketing, and Customer Care across global operations, with the United States serving as the pilot locus for feature validation and user feedback.
Governance relied on the trusted tester program to stage access controls and iterate configuration before scaling, combining product-side controls from Google with internal rollout gates. The pilot helped the company produce memos and presentation decks with greater velocity and reduced average response time for select customer inquiries, outcomes used to justify broader adoption decisions.
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Thoughtworks | Professional Services | 10500 | $1.3B | United States | Duet AI for Google Workspace | Generative AI Platforms | 2023 | n/a |
In 2023, Thoughtworks implemented Duet AI for Google Workspace to introduce Generative AI Platforms capabilities into its internal knowledge work environment. The deployment targeted improvements in collaboration and productivity by providing assistive generative tools that support drafting and iterative content creation across teams.
Duet AI for Google Workspace was configured to support drafting workflows and collaborative document authoring, enabling teams to generate initial drafts, refine text, and co-edit in real time. The implementation emphasized multilingual assistance to support non-English speaking countries, embedding generative suggestions into core Workspace productivity flows to accelerate content creation and broaden participation.
Operational scope covered global teams and cross-regional collaboration, with the primary business functions impacted being knowledge work, internal communications, and team collaboration. Governance and rollout focused on enabling inclusive participation across language markets and adapting review workflows so human editors validated AI-generated drafts. The deployment was reported to boost collaboration and inclusivity by enabling broader participation and faster content creation.
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Uniformed Services University | Education | 1500 | $350M | United States | Duet AI for Google Workspace | Generative AI Platforms | 2023 | n/a |
In 2023, Uniformed Services University piloted Duet AI for Google Workspace, a Generative AI Platforms deployment, to evaluate secure use of generative AI for administrative and operational tasks in the IT and security process area. The pilot framed Duet AI for Google Workspace as an embedded assistant inside the university Google Workspace environment to assess contextual content generation, draft automation, and summarization capabilities for routine administrative workflows.
The implementation focused on functional capabilities typical of generative AI within a Workspace ecosystem, including draft generation for email and documents, summarization of meeting notes and research briefs, and contextual suggestions inside productivity applications. Configuration work emphasized policy controls and feature gating rather than bespoke module development, aligning Duet AI for Google Workspace behavior with institutional data protection rules and workflow needs.
Governance was led by the office of the CISO, with oversight designed to balance productivity use cases against strict federal health education data protection requirements. The pilot operated in a controlled scope targeting administrative and operational processes within the U.S. federal health education context, with emphasis on privacy settings, access controls, and audit logging to support secure experimentation.
Rollout and operationalization planning prioritized phased expansion only after validation of privacy and security controls, and the pilot aimed to establish governance patterns for ongoing use of Duet AI for Google Workspace across IT and security functions. The initiative documented controls and decision criteria to guide future adoption while preserving compliance with institutional data protection expectations.
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Buyer Intent: Companies Evaluating Duet AI for Google Workspace
- Singapore Institute of Management, a Singapore based Education organization with 800 Employees
- Pegasus Senior Living, a United States based Healthcare company with 4000 Employees
- Galaxy Apparel Australia, a Australia based Retail organization with 25 Employees
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