List of ebankIT Platform Customers
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Since 2010, our global team of researchers has been studying ebankIT Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ebankIT Platform for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ebankIT Platform for Digital Banking include: Coast Capital Savings, a Canada based Banking and Financial Services organisation with 1800 employees and revenues of $349.0 million, Metropolitan Commercial Bank, a United States based Banking and Financial Services organisation with 290 employees and revenues of $255.0 million, Conexus Credit Union, a Canada based Banking and Financial Services organisation with 832 employees and revenues of $248.0 million, Hypothekarbank Lenzburg, a Switzerland based Banking and Financial Services organisation with 347 employees and revenues of $136.0 million and many others.
Contact us if you need a completed and verified list of companies using ebankIT Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ebankIT Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coast Capital Savings | Banking and Financial Services | 1800 | $349M | Canada | ebankIT | ebankIT Platform | Digital Banking | 2018 | n/a |
In 2018, Coast Capital Savings implemented ebankIT Platform to deliver a unified omnichannel web and mobile banking platform for retail and credit union customers. The deployment targeted Digital Banking capabilities to support Coast Capital's national digital expansion across Canada.
The implementation configured omnichannel channels including a responsive web portal and native mobile workflows, with a new mobile app released in summer 2019. Functional modules emphasized personalization and security controls, and the rollout incorporated embedded personal financial management functionality to enhance consumer-facing services.
ebankIT Platform was integrated with Temenos core connectivity to synchronize account and transaction data, and it incorporated PFM integration for consumer financial insights. Operational coverage focused on retail banking and digital channels across Coast Capital Savings' Canadian footprint.
Governance and rollout followed a channel-first, phased release approach culminating in the 2019 mobile app launch, enabling centralized digital operations and channel orchestration. The program improved security and personalization and accelerated Coast Capital Savings' national Digital Banking expansion.
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Conexus Credit Union | Banking and Financial Services | 832 | $248M | Canada | ebankIT | ebankIT Platform | Digital Banking | 2020 | n/a |
In 2020, Conexus Credit Union deployed the ebankIT Platform as its Digital Banking solution, establishing a platform for omnichannel member engagement and backend orchestration. The implementation was executed alongside an enterprise Data and Analytics program that modernized the data estate on AWS and Snowflake, enabling API-first integrations and real-time pipelines to surface transactional and behavioral data into the ebankIT Platform for operational use across the credit union.
The ebankIT Platform implementation was integrated into a broader analytics and automation architecture, with automated data quality controls and a four-step Python based RAG pipeline feeding Snowflake execution and downstream applications. Conexus delivered enterprise dashboards and data marts tied to digital banking activity that supported sales, marketing, risk, finance, and treasury use cases, including mortgage pipeline metrics used for ALM hedging, IFRS9 compliance, and RAROC analysis.
Integrations were explicit and multi-system, connecting ebankIT Platform to Genesys for contact center orchestration, nCino with Salesforce for sales and lending workflows, Medallia for experience telemetry, and a range of API vendors including Coconut. The program also integrated AWS S3, Google Analytics, SharePoint, and more than 30 upstream applications to build aggregation layers, real-time fraud detection and prevention pipelines, and cross-system orchestration feeding the ebankIT Platform.
Governance and operational change were formalized through Conexus’s first enterprise data governance framework aligned with the DAMA model, recruitment of data engineering and governance staff, and a shift from spreadsheets to automated Streamlit applications for operational workflows. The combined ebankIT Platform and data modernization effort produced enterprise adoption across Finance, Risk, Treasury, Marketing, and Operations and drove approximately 40 percent uplift in measured data maturity as reported by the Conexus Data and Analytics team.
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Hypothekarbank Lenzburg | Banking and Financial Services | 347 | $136M | Switzerland | ebankIT | ebankIT Platform | Digital Banking | 2016 | n/a |
In 2016 Hypothekarbank Lenzburg selected the ebankIT Platform for its Digital Banking program. The bank completed a formal vendor selection and set a staged rollout that produced public internet and mobile channels in 2017.
The implementation leveraged ebankIT’s business layer to centralize front-end business logic and accelerate retail banking product delivery, using packaged front-end components to cover common Digital Banking functions such as account servicing, payments workflows and customer self-service, with explicit support for Swiss QR-bill payments. The ebankIT Platform configuration emphasized reusable UI and API-driven business rules to shorten release cycles and standardize product packaging.
Integrations were implemented directly with the Finstar core banking system, with the ebankIT business layer mediating transactions and product definitions between channels and the core. Operational scope focused on retail banking in Switzerland and the packaged front-end was positioned for reuse by Finstar partner banks and other regional banks.
Governance followed the 2016 selection with a phased 2017 channel launch, aligning product release cadences to the ebankIT business layer and enabling a repeatable deployment model for partner distribution. Reported outcomes from the project included faster product releases, higher customer satisfaction, QR-bill support and a reusable digital banking package for other regional banks.
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Metropolitan Commercial Bank | Banking and Financial Services | 290 | $255M | United States | ebankIT | ebankIT Platform | Digital Banking | 2024 | n/a |
In 2024 Metropolitan Commercial Bank implemented the ebankIT Platform as its Digital Banking solution. The engagement focuses on modernizing commercial and retail digital channels in the United States and deploying omnichannel capabilities to serve both consumer and commercial customers.
The ebankIT Platform deployment centers on omnichannel channel orchestration, digital onboarding and customer lifecycle workflows, account and transaction management, payments initiation, secure authentication and session management, personalization and analytics, and administrative consoles for product configuration. Configuration work emphasizes modular channel templates and reusable customer journey components to accelerate feature parity across web and mobile channels.
Architecturally the platform is positioned to surface unified digital services across consumer and commercial touchpoints, with API-based connectivity to core banking, payment rails and third-party services to support account servicing, payments and KYC workflows. Operational scope explicitly covers commercial and retail digital banking functions, and business functions impacted include retail banking, commercial banking, operations, risk and IT, plus customer service teams that will use consolidated channel tooling.
Governance and rollout will require cross-functional coordination to manage channel configuration, security controls and regulatory compliance, aligning product owners, operations and IT for ongoing change control and release cadence. The vendor announcement frames the initiative as aiming to streamline processes, enhance security and improve customer digital engagement through the ebankIT Platform for Digital Banking.
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