List of EC SCRM Customers
Shenzhen, n/a,
China
Since 2010, our global team of researchers has been studying EC SCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EC SCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EC SCRM for CRM include: Sdmc, a China based Communications organisation with 691 employees and revenues of $329.0 million, Favite, a Taiwan based Manufacturing organisation with 169 employees and revenues of $22.0 million, Gulf Petroleum Technology Service Company, a United Arab Emirates based Oil, Gas and Chemicals organisation with 47 employees and revenues of $11.0 million, Shenzhen Lvsun Electronics Technology Co, a China based Manufacturing organisation with 100 employees and revenues of $10.0 million, Shenzhen Jingfuyuan Tech. Co., a China based Manufacturing organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using EC SCRM , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EC SCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brekan Nava Group | Construction and Real Estate | 44 | $5M | United States | EC SCRM | EC SCRM | CRM | 2022 | n/a |
In 2022, Brekan Nava Group implemented EC SCRM. The firm uses EC SCRM as its CRM embedded on its website to capture inbound inquiries and centralize customer and prospect contact records for its United States construction and real estate operations.
The implementation centers on web based lead capture and contact management, using EC SCRM to route site leads into configured opportunity pipelines and activity timelines. Functional capabilities align with standard CRM workflows, including lead ingestion from web forms, contact and account profiles, opportunity tracking, and task assignment to support sales and project pursuit activities.
Operational coverage spans sales, estimating and client service functions, with configuration focused on mapping website form fields to CRM records and standardizing opportunity stages for project acquisition. Governance appears proportionate to a 44 person organization, with centralized administration of user access, form to record mappings, and data hygiene controls to support consistent web to CRM routing and ongoing operational use.
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Carson Logistics Hk | Transportation | 20 | $1M | Hong Kong | EC SCRM | EC SCRM | CRM | 2016 | n/a |
In 2016 Carson Logistics Hk deployed EC SCRM, establishing EC SCRM as the primary CRM for customer interaction and inquiry management. The implementation is surfaced on the company website to capture inbound inquiries and to record customer contacts and shipment-related interaction records.
Configuration prioritized core CRM modules including centralized contact and account records, lead capture from web forms, activity history and basic pipeline tracking appropriate for a 20 person transportation operator. Operational coverage includes sales and customer service functions at the Hong Kong site, with administrative controls and role based access configured for small-team governance, and process standardization focused on inquiry routing and follow up.
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Dongguan Kejian Instrument Co. | Manufacturing | 31 | $1M | China | EC SCRM | EC SCRM | CRM | 2017 | n/a |
In 2017, Dongguan Kejian Instrument Co. implemented EC SCRM as its CRM, deploying EC SCRM on its corporate website to capture customer inquiries and route leads into a centralized contact repository. The deployment aligns with the company's manufacturing and direct sales model, providing web-to-CRM lead capture and online contact forms that feed into sales workflows. The implementation is compact and web-centric, consistent with a 31 employee organization operating in China.
Functional modules in use include web lead capture, contact and account management, and interaction logging, reflecting standard CRM capabilities for small manufacturers. Operational ownership is concentrated in sales and after-sales teams, with system administration handled internally, and configuration focused on form capture, pipeline tracking, and customer communication records. EC SCRM serves as the primary CRM for managing customer interactions originating from the company website.
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Dongguan Yaohao Checking & Measuring Tq Co. | Manufacturing | 51 | $5M | China | EC SCRM | EC SCRM | CRM | 2016 | n/a |
In 2016, Dongguan Yaohao Checking & Measuring Tq Co. deployed EC SCRM as its CRM, instrumenting the vendor application directly on the company website. The implementation establishes EC SCRM as the primary web‑integrated customer engagement and lead capture channel for the manufacturing business.
EC SCRM was configured to support core CRM capabilities including web lead capture, contact and account management, sales pipeline tracking, and customer interaction records. The deployment emphasizes standard CRM functional workflows such as lead qualification, opportunity progression, and case tracking, aligned with typical CRM process automation and user role segmentation.
The solution is integrated with the customer-facing website so that inbound inquiries and form submissions populate EC SCRM records for follow up by internal teams. Operational coverage centers on the sales and customer support functions, with the website acting as the canonical data source for new contacts and enquiries.
Governance focuses on centralized contact data management and workflow rules within EC SCRM, enabling consistent handling of website leads and service requests. Configuration and usage are oriented toward sustaining ongoing sales and service processes rather than broader enterprise system integrations.
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Favite | Manufacturing | 169 | $22M | Taiwan | EC SCRM | EC SCRM | CRM | 2011 | n/a |
In 2011, Favite implemented EC SCRM as a CRM solution on its public website. The deployment of EC SCRM is web-facing and used to capture customer inquiries directly through Favite's site, aligning the application to the CRM category while providing a centralized system for customer interaction data.
Functional usage centers on web-based lead capture and contact management, with EC SCRM managing prospect records, inquiry routing, and basic sales opportunity tracking consistent with CRM workflows. Operational coverage spans Favite's commercial functions, primarily sales and customer support, with CRM records ingested from website forms and managed in a single, centralized EC SCRM instance to standardize inquiry handling and recordkeeping.
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Manufacturing | 50 | $5M | China | EC SCRM | EC SCRM | CRM | 2022 | n/a |
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Distribution | 10 | $1M | China | EC SCRM | EC SCRM | CRM | 2016 | n/a |
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Oil, Gas and Chemicals | 47 | $11M | United Arab Emirates | EC SCRM | EC SCRM | CRM | 2020 | n/a |
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Manufacturing | 51 | $5M | China | EC SCRM | EC SCRM | CRM | 2016 | n/a |
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Manufacturing | 10 | $1M | China | EC SCRM | EC SCRM | CRM | 2016 | n/a |
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Buyer Intent: Companies Evaluating EC SCRM
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