List of ECI ECinteractivePlus Customers
Fort Worth, 76177, TX,
United States
Since 2010, our global team of researchers has been studying ECI ECinteractivePlus customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECI ECinteractivePlus for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECI ECinteractivePlus for eCommerce include: Emerald Business Supply, a United States based Distribution organisation with 50 employees and revenues of $5.0 million, Walkers Office Supplies, a United States based Distribution organisation with 20 employees and revenues of $2.0 million, Zemlick Office Products and Furniture, a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ECI ECinteractivePlus, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECI ECinteractivePlus customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Emerald Business Supply | Distribution | 50 | $5M | United States | ECi Software Solutions | ECI ECinteractivePlus | eCommerce | 2022 | n/a |
In 2022, Emerald Business Supply implemented ECI ECinteractivePlus as its eCommerce front end. The initiative ran alongside an upgrade to ECI DDMSPLUS and a site redesign delivered with ECI Digital Services.
ECI ECinteractivePlus was configured to enhance online self service, catalog and customer account workflows, and to provide web order capture and checkout functionality typical of eCommerce platforms. The implementation emphasized real-time inventory visibility and order synchronization between the ecommerce storefront and DDMSPLUS to support order accuracy and fulfillment workflows. Automation of order routing and confirmation messaging was introduced to reduce manual order processing.
Integrations were explicitly implemented between ECI ECinteractivePlus and ECI DDMSPLUS to enable the real-time inventory and order sync reported in the case study. Operational coverage focused on the distributor's sales and customer service functions within Emerald Business Supply's Philadelphia operations, supporting online self service for end customers. The integration preserved central inventory and order records in DDMSPLUS while surfacing availability and order status through the ecommerce storefront.
Project governance included a partnership model with ECI Digital Services for design and rollout, with go live timing estimated from the published case study timeline. The case study reports outcomes attributed to the combined DDMSPLUS upgrade and ecommerce revamp, specifically approximately 60 hours per week saved in labor and a 100 percent increase in annual sales. These outcomes were tied to improved online self service and real-time inventory and order synchronization implemented via ECI ECinteractivePlus in the eCommerce category.
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Walkers Office Supplies | Distribution | 20 | $2M | United States | ECi Software Solutions | ECI ECinteractivePlus | eCommerce | 1991 | n/a |
In 1991, Walkers Office Supplies implemented ECI ECinteractivePlus to manage its ecommerce operations. The deployment targeted core eCommerce workflows for the Rocklin, California distribution business and built on Walkers long term relationship with ECI products.
The implementation deployed ECI ECinteractivePlus capabilities aligned with storefront and catalog management, order management, pricing and analytics, and delivery routing functionality consistent with ECI ecommerce offerings. Module usage of ECI ECinteractivePlus is inferred from Walkers sustained use of ECI DDMS and vendor ecommerce testimonials rather than from a single ECinteractivePLUS announcement.
The solution operated alongside ECI DDMS to synchronize customer, inventory and order records, and integrated delivery routing through JumpTrack to coordinate fulfillment and scheduling. Operational coverage emphasized distribution business functions including sales order processing, pricing management, inventory aware fulfillment and shipping operations for the Rocklin site.
Governance centered on configuration of catalog and pricing rules plus analytics instrumentation to standardize order automation workflows. The deployment is reported to have improved order automation and productivity and aligns Walkers ecommerce footprint with ECI ecommerce evolution now referenced as EvolutionX.
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Zemlick Office Products and Furniture | Distribution | 10 | $1M | United States | ECi Software Solutions | ECI ECinteractivePlus | eCommerce | 2022 | n/a |
In 2022, Zemlick Office Products and Furniture implemented ECI ECinteractivePlus to enable a distributor-focused online storefront and integrated order capture. The deployment leveraged ECI DDMSPLUS integrated ecommerce capabilities, aligning the ECI ECinteractivePlus web channel with back-office order processing to support eCommerce-driven sales and fulfillment for Zemlick in Kalamazoo, Southwest Michigan, United States.
The implementation concentrated on catalog and product data publication, web order capture, and automated handoff into DDMSPLUS for fulfillment and invoicing, reflecting standard eCommerce functional workflows. Operational coverage targeted sales and fulfillment functions, simplifying order-to-cash and inventory visibility between the online storefront and DDMSPLUS, and ECI cited an approximately 20% increase in online sales and productivity.
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Buyer Intent: Companies Evaluating ECI ECinteractivePlus
- Gulf Coast Business Furniture & Supply, a United States based Distribution organization with 50 Employees
- OCOP Express, a United States based Retail company with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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