List of ECI Printanista Customers
Fort Worth, 76177, TX,
United States
Since 2010, our global team of researchers has been studying ECI Printanista customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECI Printanista for Print Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECI Printanista for Print Management include: Southwest Office Systems, a United States based Professional Services organisation with 70 employees and revenues of $7.0 million, Preferred Office Technologies, a United States based Professional Services organisation with 50 employees and revenues of $5.0 million, BCOS Office Technologies, a United States based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ECI Printanista, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECI Printanista customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BCOS Office Technologies | Professional Services | 20 | $2M | United States | ECi Software Solutions | ECI Printanista | Print Management | 2011 | n/a |
In 2011, BCOS Office Technologies implemented ECI Printanista as a Print Management application. The ECI Printanista deployment was introduced to complement BCOS’s existing ECi Software Solutions business management footprint, which began with e-automate in 2002 and later leveraged ECi’s acquisition of FMAudit.
The implementation of ECI Printanista centralized print services management functions and aligned with established automation for service contracts, automated invoicing and meter-read workflows. Functional capabilities implemented include automated contract routines that trigger daily invoice creation and email distribution, supply resupply orchestration based on device telemetry, and self-service customer interactions via a web portal. The narrative restates ECI Printanista as the focal Print Management application within the company’s service and supply chain processes.
Integrations were a core element of the deployment, with ECI Printanista operating alongside e-automate and connecting to the company’s sales management software to synchronize prospect and customer records. BCOS also integrated vendor telemetry feeds, specifically FMAudit data, to drive automated re-order alerts which generate supply quotes with correct cartridge SKUs, device location and customer contact details. Operational coverage encompassed sales intake, dispatch, field service monitoring, inventory control and billing.
Governance and process restructuring accompanied the rollout, shifting from manual, first come first served task handling to automated contract and meter-reading routines that reduced staffing burdens. BCOS reported that e-automate’s automation eliminated large portions of manual work in dispatch, billing and customer care, cutting manual labor by 50 percent, enabling the company to consolidate accounting, inventory control and dispatch responsibilities into a three-person team, and supporting a fourfold increase in business since the earlier ERP introduction. The integrated Print Management and business management stack improved vendor and customer interactions by automating supply fulfillment and service request workflows.
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Preferred Office Technologies | Professional Services | 50 | $5M | United States | ECi Software Solutions | ECI Printanista | Print Management | 2013 | n/a |
In 2013, Preferred Office Technologies implemented ECI Printanista as a Print Management application to extend its ECi software footprint and formalize device and meter workflows. The implementation was positioned alongside the dealership’s use of ECi e-automate and FMAudit, creating a contiguous set of ECi tools supporting service dispatch, inventory visibility, and meter collection across the business.
The ECI Printanista deployment focused on core Print Management capabilities common to the category, including device monitoring and fleet oversight, automated meter collection, and supply usage tracking. Configuration emphasized field technician enablement and parts-level visibility so technicians could check inventory and order parts on site, mirroring the operational behaviors Preferred reported after deploying ECi systems.
Operational coverage included the Fort Smith headquarters and the Fayetteville branch, and extended into technician vehicles to provide real-time inventory and device status across sites. The implementation interfaced operationally with existing ECi-managed workflows for dispatch and meter capture, supporting service department scheduling and billing processes reported by the company.
Governance and day to day operations were driven by service department workflows, with process changes that centralized inventory reconciliation and meter capture routines. Preferred reported faster annual inventory cycles, real-time machine and parts visibility across locations, and reduced headcount required for meter collection after standardizing on ECi solutions including e-automate and FMAudit, outcomes that ECI Printanista’s Print Management capabilities were designed to support.
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Southwest Office Systems | Professional Services | 70 | $7M | United States | ECi Software Solutions | ECI Printanista | Print Management | 2019 | n/a |
In 2019, Southwest Office Systems implemented ECI Printanista as its Print Management platform. The deployment positioned ECI Printanista to manage device-level print tracking and print accounting across the company, with the application name ECI Printanista used for centralized print reporting and policy enforcement.
The implementation emphasized device and driver management alongside reporting, reflecting operational activity that included Sharp MFPs, Epson MFPs and Epson wide format printers, plus printer driver maintenance. Integration points and operational coverage referenced FM Audit reporting software and internal IT tooling, and administration work routinely involved Active Directory and Office 365 for user and authentication support, with Microsoft Teams used for collaboration by the IT staff.
Governance and day to day operations were handled by Southwest Office Systems internal IT and service specialists, with remote service specialists troubleshooting devices and maintaining FM Audit reports while resolving desktop, network and firewall issues. Operational scope centered on the companys United States operations, covering service delivery, field technician workflows and internal IT administration tied to the Print Management environment.
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Buyer Intent: Companies Evaluating ECI Printanista
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