List of eClinicalWorks Chronic Care Management Software Customers
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Since 2010, our global team of researchers has been studying eClinicalWorks Chronic Care Management Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClinicalWorks Chronic Care Management Software for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClinicalWorks Chronic Care Management Software for Patient Management include: Northern Ohio Medical Specialists (NOMS), a United States based Healthcare organisation with 650 employees and revenues of $70.0 million, HealthTexas Primary Care Doctors, a United States based Healthcare organisation with 460 employees and revenues of $60.0 million, Long Island Select Healthcare, a United States based Healthcare organisation with 150 employees and revenues of $22.0 million, Entira Family Clinics, a United States based Healthcare organisation with 150 employees and revenues of $15.0 million, Pawleys Pediatrics, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using eClinicalWorks Chronic Care Management Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eClinicalWorks Chronic Care Management Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Entira Family Clinics | Healthcare | 150 | $15M | United States | eClinicalWorks | eClinicalWorks Chronic Care Management Software | Patient Management | 2023 | n/a |
In 2023, Entira Family Clinics implemented eClinicalWorks Chronic Care Management Software as part of a broader move to the intelligent eClinicalWorks Cloud. The deployment aligns with the Patient Management category and centers on cloud-native EHR and practice management functionality to support coordinated primary care across the network.
The implementation consolidated Practice Management, EHR capabilities, and customizable process notes into an all-in-one configuration. Functional modules implemented include eClinicalMobile, Patient Portal, Chronic Care Management CCM, healow Open Access, PRISMA, healow TeleVisits, and Hierarchical Condition Category HCC, alongside configurable templates and advanced analytics for patient engagement and clinical documentation.
Architecturally the solution is delivered as a unified cloud service, with the web version enabling clinicians to access patient records from any location. The deployment links practice management workflows with clinical EHR records to support care coordination across Entira Family Clinics, covering 10 clinics and a clinician group of 60 physicians and Advanced Practice Providers in the East Metro St. Paul MN area.
Operationally the rollout emphasized streamlining daily processes and enhancing clinician collaboration, with Entira citing maintained organizational independence and improved ability to provide coordinated care. Governance focus included standardizing templates and process notes to support consistent chronic care workflows across sites, and leveraging cloud-hosted compute and storage to centralize analytics and patient engagement tools.
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HealthTexas Primary Care Doctors | Healthcare | 460 | $60M | United States | eClinicalWorks | eClinicalWorks Chronic Care Management Software | Patient Management | 2018 | n/a |
In 2018, HealthTexas Primary Care Doctors implemented eClinicalWorks Chronic Care Management Software. The eClinicalWorks Chronic Care Management Software in the Patient Management category was provisioned across the outpatient footprint to operationalize chronic care workflows for primary care providers.
The implementation focused on the Chronic Care Module capabilities, including patient enrollment, longitudinal care plan creation, structured documentation, proactive outreach, and tasking to support coordinated chronic disease management. Provider-facing dashboards and coordinator workflows were configured to triage outreach activities, monitor adherence to care plans, and document CCM encounters to align clinical activity with program workflows.
Deployment covered 17 clinic locations in the San Antonio area, where 74 providers used the platform to manage approximately 75,000 patients. The software was embedded into daily clinical workflows and coordinator operations, centralizing CCM task lists, patient communications, and care plan status within the eClinicalWorks environment.
Operational governance established a Clinical Applications lead and a named Chronic Care Coordinator to manage enrollment, patient outreach, and program execution, formalizing roles and workflow responsibilities for CCM. Reported outcomes include the practice’s revenue doubling since January after CCM adoption and improved patient experience, with many enrolled patients reporting a VIP-style level of engagement.
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Long Island Select Healthcare | Healthcare | 150 | $22M | United States | eClinicalWorks | eClinicalWorks Chronic Care Management Software | Patient Management | 2016 | n/a |
In 2016, Long Island Select Healthcare implemented eClinicalWorks Chronic Care Management Software to support patient management across its multi-site Federally Qualified Health Center network on Long Island. The deployment uses eClinicalWorks Chronic Care Management Software as a Patient Management solution to manage a complex patient population in Suffolk County where many patients have developmental disabilities and are on multiple medications, with the CCM usage and program focus documented on the vendor site.
Configuration centered on chronic care management workflows and population-health patient management capabilities, including care coordination, care plan documentation, medication management workflows, and telemedicine-enabled encounters to support remote follow up. Operational scope covered clinical teams, care coordinators, and population health staff across multiple sites in Suffolk County, with rollout aligned to CMS chronic care management adoption timelines and program-focused governance to standardize CCM delivery and documentation.
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Northern Ohio Medical Specialists (NOMS) | Healthcare | 650 | $70M | United States | eClinicalWorks | eClinicalWorks Chronic Care Management Software | Patient Management | 2016 | n/a |
In 2016, Northern Ohio Medical Specialists implemented eClinicalWorks Chronic Care Management Software to establish a formal chronic care program and strengthen population-health patient management. The deployment began in January 2016 and targeted coordinated care across Northern Ohio, building a team of care providers and case managers and enrolling over 860 patients in two years.
The implementation configured core Patient Management capabilities including patient registries, enrollment workflows, structured chronic care documentation, care plan management, and automated outreach tasks common to chronic care programs. eClinicalWorks Chronic Care Management Software was used to capture longitudinal care plans and recurring care management activities, enabling standardized documentation for patients with complex chronic conditions.
Operationally the CCM solution was embedded into NOMS clinical operations and care management processes, aligning care manager workflows with clinician schedules and nursing staff to support coordinated outreach and follow-up across practice sites in Northern Ohio. Integrations emphasized alignment with internal clinical workflows and practice operations to facilitate case management, referral coordination, and population-level tracking.
Governance focused on centralized care management oversight, standardized enrollment criteria, and consistent documentation protocols to ensure reliable patient tracking and follow-up. Outcomes reported by NOMS following the eClinicalWorks Chronic Care Management Software implementation included better documentation, fewer hospitalizations, and earlier detection of serious conditions.
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Pawleys Pediatrics | Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalWorks Chronic Care Management Software | Patient Management | 2015 | n/a |
In 2015 Pawleys Pediatrics implemented eClinicalWorks Chronic Care Management Software to enroll eligible Medicare patients and to track non-face-to-face care, deploying the solution as part of its Patient Management strategy shortly after CMS introduced CCM in January 2015. The implementation supported the combined Pawleys Pediatrics and Adult Medicine practice in coastal South Carolina and targeted routine chronic care outreach for older adults on Medicare.
The eClinicalWorks Chronic Care Management Software deployment emphasized enrollment management, longitudinal care plan documentation, structured outreach tracking, and time-based non-face-to-face service logging consistent with Patient Management functionality. Care coordination workflows were configured to capture patient consent, maintain CCM problem lists and care plans, and document recurring telephonic and remote monitoring interactions within the eClinicalWorks CCM module.
Operational coverage focused on clinical staff and care coordinators within the single-site practice, embedding CCM tasks into daily clinical workflows and the practice EHR environment to centralize patient records and outreach activities. The implementation aligned CCM documentation with billing workflows for non-face-to-face services and enabled traceable outreach actions tied to individual patient records in the eClinicalWorks environment.
Governance changes included assigning CCM outreach ownership to specific clinical staff and instituting routine documentation and follow up processes for enrolled Medicare patients. The practice reports improved patient monitoring and documents a case where CCM outreach detected a cardiac condition that led to timely intervention and improved outcomes, demonstrating clinical benefit from the eClinicalWorks Chronic Care Management Software deployment.
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Buyer Intent: Companies Evaluating eClinicalWorks Chronic Care Management Software
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