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List of eClinicalWorks healow Pay Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Encore Health Group Healthcare 100 $10M United States eClinicalWorks eClinicalWorks healow Pay Payment Processing 2023 n/a
In 2023, Encore Health Group implemented eClinicalWorks healow Pay as its Payment Processing solution alongside eClinicalWorks V12. The deployment supports the practice's pain management model which requires monthly patient visits, enabling payments to be collected during remote check-in and appointment workflows. The implementation targets patient billing and revenue cycle activities while improving patient engagement for the organization's outpatient clinics. Encore Health Group uses eClinicalWorks V12 for a flat user interface with click reducers and real-time cloud intelligence, providing clinicians access to multidimensional EHR insights. healow CHECK-IN was configured to send automated appointment and payment reminders and to allow patients to update demographics remotely. eClinicalWorks healow Pay was configured as an online billing channel to accept copay and outstanding balance payments via text message, email, and online portals. Architecturally the solution is integrated within the eClinicalWorks cloud ecosystem, connecting healow Pay with the V12 clinical workflows and healow CHECK-IN check-in flows to surface balances and payment options during patient intake. Operational coverage spans front desk, revenue cycle, and clinical staff managing pain management appointments, and patients interact with the check-in and payment experience from home or vehicle. The configuration preserves cloud-based real-time intelligence for clinician workflows and payment reconciliation. Governance changes included automated reminder and check-in workflows that shift administrative activity away from clinicians, allowing providers to focus on care delivery. eClinicalWorks healow Pay increased Encore Health Group transactions by 300 percent since January 2023, and patient feedback cited ease of use as a contributor to higher online payment adoption. The implementation therefore ties Payment Processing, patient engagement, and revenue cycle orchestration into a single eClinicalWorks platform.
Heart of Florida Health Center Healthcare 150 $20M United States eClinicalWorks eClinicalWorks healow Pay Payment Processing 2023 n/a
In 2023, Heart of Florida Health Center implemented eClinicalWorks healow Pay in a Payment Processing initiative to simplify patient payments and support revenue cycle activities. The deployment aligned eClinicalWorks healow Pay with the provider's ambulatory EHR, leveraging the native integration between eClinicalWorks EHR and healow Payment Services to centralize payment capture and patient facing billing workflows. Functional coverage included a patient facing payment portal, point of service payment capture, consolidated posting to billing accounts, and automation of payment workflows consistent with Payment Processing capabilities. These modules were applied to revenue cycle management, front desk collections, and finance functions across Heart of Florida Health Center's primary and specialty care operations in Marion County, Florida. Governance changes focused on standardizing payment workflows and embedding payment steps into existing clinical and administrative touchpoints, with operational adjustments to billing routing and cash posting procedures to reduce administrative burden. Training and role based access controls were put in place to align staff responsibilities with the new payment workflows and to maintain auditability of transactions. Reported outcomes include a 21% increase in payment collections and a stated reduction in administrative burdens for RCM following the eClinicalWorks EHR and healow Payment Services deployment. The integration of eClinicalWorks healow Pay with the EHR provided a unified payment processing layer, improving collections and transaction handling as described in the vendor report.
Skin Solutions Dermatology Healthcare 150 $30M United States eClinicalWorks eClinicalWorks healow Pay Payment Processing 2023 n/a
In 2023, Skin Solutions Dermatology deployed eClinicalWorks healow Pay in the Payment Processing category as part of a broader eClinicalWorks and healow patient engagement implementation. The deployment sits within the eClinicalWorks ambulatory cloud EHR environment used by the 23 provider dermatology practice operating across 11 clinics in middle Tennessee. The implementation includes eClinicalWorks healow Pay and the wider healow suite, specifically healow Open Access for online appointment booking, healow Messenger for automated patient communications, and healow CHECK-IN for digital confirmation and arrival workflows. eClinicalWorks healow Pay is used for bill payment workflows to reduce paperwork and streamline collections, while healow Open Access and healow CHECK-IN automate front desk scheduling and intake processes. The solution is integrated directly with the clinic's eClinicalWorks EHR, enabling online booking, automated messaging, digital check-in, and payments to operate from a shared patient record. Operational coverage spans 11 clinics and 23 providers, supporting a patient base of more than 69,000 across the Tennessee area, and centralizes scheduling and billing processes under the eClinicalWorks platform. Governance and workflow changes focused on shifting appointment booking and check-in to digital channels, and aligning revenue collection to healow Pay bill payment flows. The practice reported an increase in monthly online appointments from a few hundred to well over 1,000, with 54% of online bookings scheduled within two weeks, and cited reductions in cancellations, reschedules, and no-shows. The deployment created a patient focused booking to payment workflow, with explicit objectives of improving patient engagement and reducing administrative paperwork while increasing collections.
Healthcare 60 $6M United States eClinicalWorks eClinicalWorks healow Pay Payment Processing 2025 n/a
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Buyer Intent: Companies Evaluating eClinicalWorks healow Pay

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FAQ - APPS RUN THE WORLD eClinicalWorks healow Pay Coverage

eClinicalWorks healow Pay is a Payment Processing solution from eClinicalWorks.

Companies worldwide use eClinicalWorks healow Pay, from small firms to large enterprises across 21+ industries.

Organizations such as Skin Solutions Dermatology, Heart of Florida Health Center, Encore Health Group and Thirlby Clinic are recorded users of eClinicalWorks healow Pay for Payment Processing.

Companies using eClinicalWorks healow Pay are most concentrated in Healthcare, with adoption spanning over 21 industries.

Companies using eClinicalWorks healow Pay are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of eClinicalWorks healow Pay across Americas, EMEA, and APAC.

Companies using eClinicalWorks healow Pay range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of eClinicalWorks healow Pay include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified eClinicalWorks healow Pay customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.