List of Efecte Inteliwise Customers
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Since 2010, our global team of researchers has been studying Efecte Inteliwise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Efecte Inteliwise for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Efecte Inteliwise for Chatbots and Conversational AI include: Castorama Poland, a Poland based Retail organisation with 12136 employees and revenues of $3.00 billion, Decathlon Poland, a Poland based Retail organisation with 5000 employees and revenues of $600.0 million, Uniqa, a Poland based Insurance organisation with 1236 employees and revenues of $284.0 million, Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji, a Poland based Utilities organisation with 760 employees and revenues of $120.0 million, Mokka Romania, a Romania based Professional Services organisation with 50 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Efecte Inteliwise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Efecte Inteliwise customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Castorama Poland | Retail | 12136 | $3.0B | Poland | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2018 | n/a | In 2018 Castorama Poland implemented Efecte Inteliwise on its customer-facing website, deploying the Efecte Inteliwise conversational layer to support online customer service and self-service. The implementation positions Efecte Inteliwise within the Chatbots and Conversational AI category to handle web-based customer interactions for the retail storefront at castorama.pl, aligning the application with e-commerce and customer support workflows. The implementation centers on a web chat widget and conversational engine configured with intent recognition, dialog flow authoring, and FAQ automation, consistent with Chatbots and Conversational AI functional capabilities. Configuration work included conversation scripting, a content management console for the conversational knowledge base, and session logging and reporting to track chat interactions and refine intents. Operational coverage is explicitly the castorama.pl website, with the solution routed into online customer service operations to manage inquiries and escalate sessions to human agents when required. Governance emphasis focused on conversation content updates, script versioning, and operational workflows for handover to live support, ensuring the Efecte Inteliwise deployment worked as the front-line conversational interface for Castorama Poland customer service. | |
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Ceo Juice | Professional Services | 18 | $2M | United States | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2013 | n/a | In 2013, Ceo Juice implemented Efecte Inteliwise. Efecte Inteliwise is deployed on their website under the Chatbots and Conversational AI category, providing a customer-facing conversational layer embedded into site pages. The implementation uses category-standard modules such as configurable conversational flows, intent classification, FAQ and knowledge base delivery, and escalation routing to human agents when required. Configuration and content maintenance are performed through the application administrative interface, with conversational scripts and knowledge articles managed by client-side operations and marketing personnel. Operational scope is external facing, focused on customer service inquiries and lead capture on the corporate website. Governance emphasizes content lifecycle, conversation training, and versioned updates to dialogue flows to maintain consistent customer experience. | |
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Decathlon Poland | Retail | 5000 | $600M | Poland | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2019 | n/a | In 2019, Decathlon Poland deployed Efecte Inteliwise on its public website. The deployment used Efecte Inteliwise, a Chatbots and Conversational AI solution, to handle customer inquiries and guide online product discovery on decathlon.pl. Implementation focused on conversational modules including natural language understanding for customer queries, FAQ automation, and guided product navigation. Configuration emphasized intent classification, scripted flows for high frequency inquiries, and content management for FAQ and response updates managed by the digital commerce team. The solution is embedded in the website front end and operates as the primary customer self service layer on the ecommerce site. It provides session continuity across product and category pages and supports escalation to onsite contact channels for human follow up, while operating alongside the site user interface and content delivery mechanisms. Governance centered on operational ownership by the digital customer service function, with ongoing tuning of intents and response content as part of regular release cycles and content governance. The implementation represents a web centric deployment of Efecte Inteliwise at Decathlon Poland focused on customer support and ecommerce assistance using Chatbots and Conversational AI. | |
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Professional Services | 10 | $1M | United States | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2017 | n/a |
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Utilities | 760 | $120M | Poland | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2015 | n/a |
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Professional Services | 50 | $10M | Romania | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2020 | n/a |
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Healthcare | 10 | $1M | Poland | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2013 | n/a |
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Insurance | 1236 | $284M | Poland | Efecte | Efecte Inteliwise | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating Efecte Inteliwise
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