List of eGiftify Platform Customers
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Since 2010, our global team of researchers has been studying eGiftify Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eGiftify Platform for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eGiftify Platform for Customer Loyalty include: Inn on Fifth, a United States based Leisure and Hospitality organisation with 700 employees and revenues of $65.0 million, San Diego Mission Bay Resort, a United States based Leisure and Hospitality organisation with 350 employees and revenues of $54.0 million, Bellwether Beach Resort, a United States based Leisure and Hospitality organisation with 107 employees and revenues of $25.0 million, Solé Miami, A Noble House Resort, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $25.0 million, Cambridge Beaches Resort & Spa, a Bermuda based Leisure and Hospitality organisation with 120 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using eGiftify Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eGiftify Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bellwether Beach Resort | Leisure and Hospitality | 107 | $25M | United States | eGiftify | eGiftify Platform | Customer Loyalty | 2024 | n/a |
In 2024 Bellwether Beach Resort implemented the eGiftify Platform as a Customer Loyalty solution to support guest retention, digital gift card issuance, and voucher management. The eGiftify Platform is surfaced on the resort website and linked into guest lifecycle workflows to align loyalty offers with booking and guest management activity.
The deployment uses the eGiftify Platform core capabilities common to Customer Loyalty systems, including electronic gift card issuance, voucher redemption orchestration, campaign configuration, and reporting dashboards for marketing and operations. The implementation is delivered as a cloud hosted SaaS integration layer that embeds on-site purchasing and redemption experiences into the hotel web storefront, preserving a single customer interaction path for online and on-property redemptions.
Integration touches the TravelClick Guest Management implementation on the resort website to coordinate guest identity and reservation context with loyalty issuance and redemption events. Operational coverage focuses on marketing, reservations, and front desk workflows, with campaign governance and redemption procedures centralized under marketing and operations to manage offers, reporting, and financial reconciliation.
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Cambridge Beaches Resort & Spa | Leisure and Hospitality | 120 | $20M | Bermuda | eGiftify | eGiftify Platform | Customer Loyalty | 2006 | n/a |
In 2006, Cambridge Beaches Resort & Spa implemented the eGiftify Platform for Customer Loyalty. The deployment targeted a 120 employee, AAA Four Diamond leisure and hospitality resort in Bermuda and centered on improving guest engagement across dining, spa and reservations functions.
The eGiftify Platform was configured to support core customer loyalty capabilities including digital gift issuance and redemption workflows, member account management, campaign and promotion configuration, and reporting for consumption by marketing and operations teams. Configuration emphasized guest facing enrollment and redemption flows that aligned with on property service touch points such as restaurant check in, spa bookings and front desk transactions.
Operational scope included the resort hospitality functions most directly tied to guest revenue and repeat business, specifically food and beverage outlets, the spa, reservations and front desk operations. The implementation supported omnichannel enrollment and redemption processes to ensure staff could enroll members at check in, in restaurant sections, and at spa reception, while marketing retained the ability to configure targeted promotions through the platform.
Governance and rollout emphasized operational procedures and staff enablement, with centralized program rules and standard operating procedures for gift issuance, redemption authorization and accounting. Training for guest service leaders and servers was part of the implementation plan to embed the eGiftify Platform into daily front of house workflows and to align program controls with existing outlet pricing and inventory processes.
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Costa d'Este Beach Resort & Spa | Leisure and Hospitality | 100 | $15M | United States | eGiftify | eGiftify Platform | Customer Loyalty | 2021 | n/a |
In 2021, Costa d'Este Beach Resort & Spa implemented eGiftify Platform on its website. The eGiftify Platform serves as the resort's Customer Loyalty solution for selling and delivering digital gift cards and e-gifts through the public site, positioning online gifting as a direct revenue and guest engagement channel.
Deployment used web-embedded commerce components to capture purchases on the property website, issue digital gift codes, and deliver email fulfillment. Functional capabilities implemented include online gift issuance, redemption tracking, reporting for marketing and revenue teams, and configurable fulfillment workflows. Operational scope is site level at the resort, affecting marketing, reservations and front desk operations that coordinate in-stay redemption and guest account association. Governance and ongoing configuration are managed by the resort's marketing and revenue teams, who control offer catalogs, promotional rules and reporting cadence for customer loyalty activity.
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Inn on Fifth | Leisure and Hospitality | 700 | $65M | United States | eGiftify | eGiftify Platform | Customer Loyalty | 2022 | n/a |
In 2022 Inn on Fifth implemented the eGiftify Platform to add Customer Loyalty capabilities to its direct web channel. The eGiftify Platform is exposed via a branded landing page on Inn on Fifth's website and functions as the hotel's primary digital storefront for gift card sales and electronic gifting.
Deployment emphasized online issuance and redemption workflows aligned with Customer Loyalty applications, including a branded landing page, digital gift card issuance and email delivery, and administrative controls for catalog and offer configuration. Operational scope spans marketing and revenue teams with extension to front desk and reservations for redemption handling, and the platform is integrated into the hotel public website and checkout flows to capture direct guest purchases.
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San Diego Mission Bay Resort | Leisure and Hospitality | 350 | $54M | United States | eGiftify | eGiftify Platform | Customer Loyalty | 2021 | n/a |
In 2021 San Diego Mission Bay Resort deployed the eGiftify Platform as a Customer Loyalty solution. The implementation is surfaced on the resort website through an eGiftify landing page that enables direct online purchase of digital gift products and certificates.
The eGiftify Platform implementation centers on online gift issuance and management functionality, including digital gift card creation, configurable purchase denominations, automated email delivery of e-gifts, checkout and payment capture workflows, and built-in reporting dashboards for transaction visibility. Configuration focused on customer-facing storefront behavior, redemption code generation, and automated fulfillment routing to guest email addresses, reflecting standard Customer Loyalty feature sets.
Operational coverage targets revenue and guest services functions, with the platform used by marketing to promote gift offerings, reservations and front desk teams for on-property redemption handling, and finance for transaction reconciliation. The deployment model is website-embedded, leveraging an eGiftify landing page hosted under the resort domain to keep gift sales within the resort digital channel.
Governance was structured around issuance and fulfillment workflows, with process controls established for order review, customer service handling of gift claims, and reconciliation of gift transactions with property accounting. Administrative access and role controls were applied to separate marketing promotion capabilities from finance reconciliation responsibilities.
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Leisure and Hospitality | 150 | $25M | United States | eGiftify | eGiftify Platform | Customer Loyalty | 2021 | n/a |
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