List of EIS ClaimCore Customers
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Since 2010, our global team of researchers has been studying EIS ClaimCore customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EIS ClaimCore for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EIS ClaimCore for Insurance Claims Management include: Tokio Marine & Nichido Fire Insurance, a Japan based Insurance organisation with 16064 employees and revenues of $17.30 billion, iA Financial Group (Industrial Alliance), a Canada based Insurance organisation with 10347 employees and revenues of $6.18 billion, Esure Group, a United Kingdom based Insurance organisation with 1652 employees and revenues of $1.02 billion, Tower Insurance, a New Zealand based Insurance organisation with 966 employees and revenues of $594.0 million, BNP Paribas Cardif Chile, a Chile based Insurance organisation with 237 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using EIS ClaimCore, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EIS ClaimCore customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BNP Paribas Cardif Chile | Insurance | 237 | $250M | Chile | EIS Software | EIS ClaimCore | Insurance Claims Management | 2025 | n/a |
In 2025 BNP Paribas Cardif Chile implemented EIS ClaimCore as its Insurance Claims Management platform to centralize claims operations and customer service workflows. The deployment positions EIS ClaimCore as the primary claims processing application for the Chile business, aligning with the insurer's operational scale and dedicated claims teams.
Implementation work focused on configuring EIS ClaimCore core modules typical for Insurance Claims Management, including case management and intake, configurable business rules and adjudication engines, document and evidence management, payment and reserve handling, and reporting and analytics. Configuration emphasized business rule authoring and automated workflow orchestration to standardize triage and adjudication lifecycles within the claims organization.
Operational coverage targeted claims operations and customer service functions across the company in Chile, with EIS ClaimCore providing a single record of claim activity and integrated case management for adjusters and back office staff. The platform was instrumented to enforce role based access controls, audit trails, and structured claims lifecycles to support underwriting and finance touch points within existing operational processes.
Governance for the implementation centered on rules governance, exception workflows, and documented operational procedures to manage claims approvals and escalations. Training and staged configuration governance were used to align process owners to the new Insurance Claims Management workflows, and EIS ClaimCore was positioned to support ongoing policy for rules evolution and claims handling consistency.
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BNP Paribas Cardif Colombia | Insurance | 800 | $110M | Colombia | EIS Software | EIS ClaimCore | Insurance Claims Management | 2024 | n/a |
In 2024, BNP Paribas Cardif Colombia implemented EIS ClaimCore for Insurance Claims Management to centralize and standardize claims operations across its Colombian insurance business. The deployment targeted claims processing as the primary business function, aligning with the insurer’s organizational scale and product portfolio.
EIS ClaimCore was configured to support end to end claims workflows including intake and triage, case management, adjudication, document management, payment processing, and business rules automation. Configuration emphasized rules driven decisioning and workflow orchestration, enabling structured claims lifecycles, automated task routing, and comprehensive audit trails that are core to Insurance Claims Management platforms.
Governance focused on establishing claims processing standards, rule versioning practices, role based access controls, and operational monitoring to enforce service levels and compliance within claims operations. The rollout followed a staged operational program across internal claims teams, combining configuration governance with process documentation and user training to shift operational ownership and stabilize day to day workflows.
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Cardif Mexico | Insurance | 300 | $40M | Mexico | EIS Software | EIS ClaimCore | Insurance Claims Management | 2025 | n/a |
In 2025, Cardif Mexico implemented EIS ClaimCore for Insurance Claims Management to consolidate and operationalize its claims operations within Mexico. The deployment was scoped to support Cardif Mexico's insurer operations and claims workforce, aligning the EIS ClaimCore platform with the company business function of claims intake, adjudication, and case handling.
The EIS ClaimCore implementation focused on core claims modules including digital claims intake, case management, rules based adjudication, workflow orchestration, document management, payment orchestration, and reporting. Configuration emphasized standardized workflow templates, role based access controls for adjusters and back office teams, and rule authoring to automate routine adjudication steps while preserving configurable exception handling.
Governance and operating model changes accompanied the technical rollout, with centralized claims configuration and formalized change control to manage business rules and workflow updates. Operational coverage centered on claims, customer service, and back office functions across Cardif Mexico, positioning EIS ClaimCore as the insurer's primary Insurance Claims Management platform.
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Esure Group | Insurance | 1652 | $1.0B | United Kingdom | EIS Software | EIS ClaimCore | Insurance Claims Management | 2021 | Ernst & Young |
In 2021, Esure Group deployed EIS ClaimCore as part of an EIS OneSuite implementation for Insurance Claims Management, targeting modernization of property and casualty claims operations in the United Kingdom. The program emphasized digital first notice of loss and end to end claims workflows to improve intake and adjudication across retail motor and home lines of business.
The implementation centered on explicit usage of the EIS ClaimCore module, configured to deliver digital FNOL, claims intake, workflow orchestration, and adjudication capabilities typical of Insurance Claims Management platforms. Configuration work aligned claim routing and automated task orchestration with the OneSuite process model to streamline case lifecycle management and document handling.
Ernst & Young acted as the systems integrator for the program, supporting an initial rollout that completed in roughly 12 months. Operational scope covered claims operations and related sales processes within Esure Group, and EIS reported that claims processing and sales cycles became approximately 30% faster following the deployment of EIS ClaimCore.
Governance and process changes included consolidation of claims workflows under the OneSuite orchestration layer and implementation of standardized claims handling procedures, enabling tighter operational controls and centralized case management across UK sites. The deployment emphasized repeatable rollout phases and integration readiness for downstream policy and customer service processes.
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iA Financial Group (Industrial Alliance) | Insurance | 10347 | $6.2B | Canada | EIS Software | EIS ClaimCore | Insurance Claims Management | 2014 | n/a |
In 2012, Industrial Alliance Portfolio Management implemented EIS ClaimCore for Insurance Claims Management as part of a multi-year core transformation. The program encompassed the Exigen EIS Suite including PolicyCore, BillingCore, ClaimCore and CustomerCore and targeted Auto and Home personal lines across Quebec and Canada.
EIS ClaimCore was configured within the suite to provide core claims functionality typical of Insurance Claims Management, including centralized claims intake, adjudication workflows, reserves handling and case management. Configuration work emphasized workflow orchestration and data model alignment across policy, billing and customer records to enable end-to-end claims processing.
The deployment was executed as an integrated suite implementation, with ClaimCore operating alongside PolicyCore, BillingCore and CustomerCore to support synchronized master data and event-driven processing across policy administration, billing and customer management. Operational scope was explicitly personal lines claims for Auto and Home in Quebec and Canada, reflecting a targeted regional rollout within Industrial Alliance Portfolio Managements product portfolio.
Governance followed a phased, programmatic approach as part of the core transformation, coordinating configuration, testing and staged rollouts for each module. EIS reported the Exigen Suite was successfully rolled out by 2014, and the program was positioned to speed product launches and simplify operations for personal lines claims and related business functions.
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Insurance | 16064 | $17.3B | Japan | EIS Software | EIS ClaimCore | Insurance Claims Management | 2024 | n/a |
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Insurance | 966 | $594M | New Zealand | EIS Software | EIS ClaimCore | Insurance Claims Management | 2018 | n/a |
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