List of Elastic XDR Customers
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Since 2010, our global team of researchers has been studying Elastic XDR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Elastic XDR for Extended Detection and Response (XDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Elastic XDR for Extended Detection and Response (XDR) include: Bharti Airtel India, a India based Communications organisation with 24420 employees and revenues of $22.00 billion, Texas A&M University System, a United States based Education organisation with 30000 employees and revenues of $5.20 billion, Proficio, a United States based Communications organisation with 70 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Elastic XDR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Elastic XDR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bharti Airtel India | Communications | 24420 | $22.0B | India | Elasticsearch | Elastic XDR | Extended Detection and Response (XDR) | 2024 | n/a |
In 2024, Bharti Airtel India deployed Elastic XDR to extend its Airtel Managed Security Services, implementing capabilities aligned with the Extended Detection and Response (XDR) category. The Elastic XDR deployment is positioned as the core detection and response layer within Airtel’s telecom MSSP offering for multi-tenant enterprise customers in India, combining SIEM, endpoint protection, cloud security telemetry, and AI driven analytics.
The implementation configures Elastic XDR to surface correlated detections across SIEM ingestion, endpoint sensors, and cloud telemetry, and to enable analyst workflows for threat hunting and investigation. Functional modules implemented include centralized event indexing and search, rule and machine learning based detection, endpoint response controls, and analytics-driven alert enrichment consistent with Elastic Security’s combined SIEM and XDR capabilities.
Operationally the deployment is integrated into Airtel Managed Security Services to support multi-tenant onboarding and tenant isolation, with provisioning and tenant-level role based access controls to separate customer environments. The scope covers Airtel’s managed SOC operations and MSS delivery across enterprise accounts in India, and the implementation specifically supports faster customer onboarding as part of the managed service proposition.
Governance and operational processes were adapted to instrument consolidated alert triage, incident investigation handoffs, and managed response playbooks using Elastic XDR telemetry and analytics. Configuration emphasizes scalability for a telecom MSSP environment, tenant segregation for compliance, and centralized alerting and case management to standardize MDR workflows across Airtel’s managed security customers.
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Proficio | Communications | 70 | $7M | United States | Elasticsearch | Elastic XDR | Extended Detection and Response (XDR) | 2023 | n/a |
In 2023 Proficio deployed Elastic XDR to power its managed detection and response and SOC operations. Proficio implemented Elastic XDR for Extended Detection and Response (XDR) to centralize detection telemetry, investigation tooling, and alert management across its US security operations.
The Elastic XDR implementation leveraged Elastic Security capabilities, specifically endpoint protection, the AI Assistant for analyst augmentation, and Attack Discovery for automated correlation and detection. Configuration focused on telemetry ingestion, alert prioritization, and automation of analyst playbooks consistent with Extended Detection and Response (XDR) workflows.
Operationally the deployment was embedded within Proficio's MDR service and SOC workflows in the United States, supporting threat detection, triage, and incident investigation functions. The implementation unified security telemetry and investigation processes for SOC analysts and MDR engineers, improving analyst throughput and reducing manual context switching.
Proficio reported SOC efficiency improved by approximately 50 percent and investigation time reduced by approximately 34 percent, outcomes the vendor attributes to Elastic Security tooling used within Elastic XDR. Governance adjustments centered on integrating XDR-driven alerting into existing SOC procedures and updating investigation workflows to leverage automated insights and analyst assistance.
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Texas A&M University System | Education | 30000 | $5.2B | United States | Elasticsearch | Elastic XDR | Extended Detection and Response (XDR) | 2022 | n/a |
In 2022, Texas A&M University System deployed Elastic XDR. The deployment implemented Extended Detection and Response (XDR) capabilities using Elastic Security for endpoint monitoring and SIEM across its universities and affiliated state agencies in the United States, constituting a public-sector security and SOC deployment.
The implementation centered on Elastic XDR’s endpoint detection and response and centralized SIEM telemetry, with configuration of detection rules, analytics-driven alerting, and endpoint telemetry ingestion. Functional capabilities implemented included host-based telemetry collection, correlation of events for incident detection, and automated alert pipelines to support SOC analyst workflows.
Operational coverage extended across multiple university campuses and state agency sites within the Texas A&M University System, and the deployment was managed to support security operations center activities and cross-institutional incident handling. The project emphasized centralized monitoring and consolidated security event visibility to standardize detection and investigation across the system.
Governance and workflow changes focused on SOC process orchestration and analyst task consolidation, aligning alert triage and investigation procedures to the Elastic XDR environment. The deployment delivered explicit operational outcomes reported by the customer, saving more than 100 analyst hours per month and reducing incident resolution time substantially, reported at approximately 99 percent.
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