List of Elektra CRM Customers
Antalya, n/a,
Turkey
Since 2010, our global team of researchers has been studying Elektra CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Elektra CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Elektra CRM for CRM include: Titanic Hotels Turkey, a Turkey based Leisure and Hospitality organisation with 4000 employees and revenues of $135.0 million, Dedeman Hotels & Resorts, a Turkey based Leisure and Hospitality organisation with 400 employees and revenues of $90.0 million, One Call Insurance, a United Kingdom based Insurance organisation with 389 employees and revenues of $67.0 million, Corendon Hotels & Resorts, a Netherlands based Leisure and Hospitality organisation with 250 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Elektra CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Elektra CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Corendon Hotels & Resorts | Leisure and Hospitality | 250 | $35M | Netherlands | ElektraWEB | Elektra CRM | CRM | 2023 | n/a |
In 2023 Corendon Hotels & Resorts implemented Elektra CRM at Corendon Village Hotel Amsterdam, aligning a vendor solution from ElektraWEB with guest-facing operations. Elektra CRM, categorized as CRM, was deployed to capture and centralize guest data and to support front-office workflows across the property.
The implementation leveraged Elektraweb front-office capabilities including online check-in with OCR passport and ID capture, and integrated reservation and channel management. Functional modules emphasized guest data capture and reservation orchestration, and vendor materials note additional module configuration details are documented in ElektraWEB communications.
Operational coverage focused on the Corendon Village Hotel Amsterdam site with practical applicability demonstrated in the Benelux region, and business functions impacted included front desk, reservations, and guest services. The rollout concentrated on streamlining check-in and reservations processes and on embedding CRM-like guest profiling into daily operations, with governance and workflow adjustments centered on front-office process changes.
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Dedeman Hotels & Resorts | Leisure and Hospitality | 400 | $90M | Turkey | ElektraWEB | Elektra CRM | CRM | 2024 | n/a |
In 2024, Dedeman Hotels & Resorts implemented Elektra CRM as part of Elektraweb's cloud hotel platform in Turkey. Elektra CRM is identified as a CRM application and Elektraweb lists Dedeman in its 2024 customer additions, indicating adoption of the vendor’s guest management and central hotel controls capabilities.
The implementation leverages Elektraweb's cloud SaaS architecture, with Elektra CRM providing guest management, contact and profile management, guest lifecycle workflows and centralized operational controls consistent with a hotel-focused CRM. Elektraweb publicity and customer listings support module usage oriented around CRM and centralized operations within the platform, aligning configuration around reservation-linked guest records and unified control interfaces.
Operational scope covers Dedeman Hotels & Resorts properties in Turkey, with functional impact on guest services, front office, reservations and central operations. Provisioning follows a centralized cloud model to unify guest management and hotel controls across sites, and governance is structured to centralize CRM ownership across hospitality operations and guest-facing teams.
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One Call Insurance | Insurance | 389 | $67M | United Kingdom | ElektraWEB | Elektra CRM | CRM | 2018 | n/a |
In 2018, One Call Insurance implemented Elektra CRM, a CRM deployed to support sales and administration workflows for policy setup and customer renewals. The Elektra CRM deployment from vendor ElektraWEB was positioned to centralize customer records and operationalize tele sales and renewal outreach within the organization.
The implementation focused on core CRM capabilities consistent with the CRM category, including customer master data management, policy quoting and issuance support, renewal invitation workflow configuration, and call logging for tele sales agents. Users leveraged Elektra CRM alongside Microsoft Word and Excel for document generation and spreadsheet tasks, and the platform supported configurable workflows to manage invitations and renewal follow ups.
Operational coverage included Sales and Administration teams across the companys United Kingdom operations, with configuration calibrated for policy setup roles and renewal administrators. Governance emphasized role based access and workflow rules to standardize renewal invitation processes, and user proficiency in Elektra CRM was reflected in operational use for both tele sales interactions and administrative renewal management.
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Titanic Hotels Turkey | Leisure and Hospitality | 4000 | $135M | Turkey | ElektraWEB | Elektra CRM | CRM | 2024 | n/a |
In 2024 Titanic Hotels Turkey implemented Elektra CRM from ElektraWEB as part of a broader 15-module Elektraweb rollout across its resort properties. Elektra CRM is a CRM platform deployed to centralize guest management and core hotel operational workflows, aligning the application and the CRM category with guest-facing functions.
The implementation delivered Elektra CRM guest management and related hotel modules across front office, CRM, POS, channel manager and SPA modules, configured to support reservation lifecycle management, centralized guest profiles and point-of-sale transaction handling. Functional configuration emphasized membership and guest history capture, channel manager controls for rate and inventory visibility, and service workflow orchestration for spa operations.
Architecturally the project consolidated hotel operational modules onto the Elektraweb platform, enabling shared master guest data and integrated process flows between front office, POS, channel manager and SPA capabilities. The operational scope covered Titanic Group’s four large resort hotels in Turkey, and extended across front office, guest services, food and beverage POS and spa departments.
Governance focused on a rapid three-month phased rollout with centralized data governance to ensure consistent guest records and operational handoffs across properties. The completed Elektra CRM deployment improved centralised guest data and operational efficiency as reported following the rollout.
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