List of Ellucian Banner Document Management (formerly Xtender) Customers
Ellucian
2003 Edmund Halley Drive, Suite 500,
Reston, 20191, VA,
United States
Reston, 20191, VA,
United States
1 703-968-9000
Professional Services
4200
$890M
Since 2010, our global team of researchers has been studying Ellucian Banner Document Management (formerly Xtender) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ellucian Banner Document Management (formerly Xtender) for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ellucian Banner Document Management (formerly Xtender) for Document Management include: Texas Tech University System, a United States based Education organisation with 21000 employees and revenues of $2.92 billion, The University of Texas at San Antonio, a United States based Education organisation with 6981 employees and revenues of $2.40 billion, Texas Southern University, a United States based Education organisation with 1400 employees and revenues of $420.0 million, SUNY Suffolk County Community College, a United States based Education organisation with 849 employees and revenues of $221.0 million, SUNY Schenectady County Community College, a United States based Education organisation with 172 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Ellucian Banner Document Management (formerly Xtender) , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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SUNY Schenectady County Community College | Education | 172 | $35M | United States | Ellucian | Ellucian Banner Document Management (formerly Xtender) | Document Management | 2023 | n/a |
In 2023, SUNY Schenectady County Community College deployed Ellucian Banner Document Management (formerly Xtender) as its core Document Management platform. The implementation focused on centralizing electronic student and administrative records to support campus functions, with operational responsibility routed through the college Information Technology organization and a dedicated Data Integration Specialist role reporting to the CIO.
Ellucian Banner Document Management was configured for document capture, indexing, secure storage, and workflow orchestration, with administrative modules used for user account management, permissions, and Banner Workflow configuration. Configuration work included environment maintenance, scheduled patching and upgrades, and runbook creation for routine administration and break/fix support of the document management environment.
Integrations were implemented and supported using RESTful APIs and Ellucian Ethos and Data Connect interfaces, and operational data pipelines such as Constituo. Explicit integrations and operational touch points included Ellucian Banner, Brightspace LMS, identity and access management systems, Argos reporting, Ad Astra scheduling, Laserfiche, and Slate CRM, enabling document exchange and metadata synchronization across admissions, registrar, financial aid, and other functional offices.
Governance and operational controls followed institutional change management practices aligned with ITIL principles, with documented procedures for testing, approvals, release windows, and auditability. Security controls emphasized FERPA compliance, API security, least privilege access, and encryption in transit and at rest, and monitoring and alerting were implemented for integration workloads and document processing jobs.
Ongoing platform operations are staffed to provide training, end user support for staff and faculty, and maintenance of technical documentation including integration workflows, system configurations, SOPs, and runbooks. The Data Integration Specialist role provides hands on integration engineering, administration of Banner Document Management and related systems, and ensures secure, documented data exchange and operational continuity.
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SUNY Suffolk County Community College | Education | 849 | $221M | United States | Ellucian | Ellucian Banner Document Management (formerly Xtender) | Document Management | 2008 | n/a |
In 2008, SUNY Suffolk County Community College implemented Ellucian Banner Document Management (formerly Xtender). The Ellucian Banner Document Management deployment was established as the college level Document Management solution to support student records processing, explicitly handling Financial Aid packaging, verification workflows, and Registrar recordkeeping.
The implementation centers on document imaging, scanning intake, indexing, secure electronic storage, and retrieval capabilities integrated with the college Banner environment. Operational ownership spans Financial Aid, the Registrar, and student services such as Disability Services, where staff package and maintain financial aid awards and records using Banner and Xtender, perform verification by analyzing submitted documentation, and manage scanning and indexing activities. Configuration governance includes role based access controls, intake queues for verification and registration paperwork, and retention and indexing conventions to support record lookup and correspondence workflows.
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Texas Southern University | Education | 1400 | $420M | United States | Ellucian | Ellucian Banner Document Management (formerly Xtender) | Document Management | 2020 | n/a |
In 2020, Texas Southern University implemented Ellucian Banner Document Management (formerly Xtender) to provide enterprise document capture and records organization within its Banner ecosystem. The deployment placed Ellucian Banner Document Management in the Document Management tier to centralize student records, administrative documents, and financial documentation for retrieval and compliance.
Operations and support were managed by the Office of Information Technology, which enumerates Banner Document Management among Banner third party integrated tools alongside Argos, BossCars, DegreeWorks, and International Student and Scholar Management. Integrations include the Banner ERP core, the MyTSU portal, and Touchnet Marketplace per Banner third party integration and support documentation, with configuration focused on document capture, index metadata, workflow routing, role based access controls, and retention controls consistent with Document Management functionality. Governance activity included a process improvement assessment and incorporation into the Banner third party integration and support process to align support ownership across registrar, financial services, and student services.
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Texas Tech University System | Education | 21000 | $2.9B | United States | Ellucian | Ellucian Banner Document Management (formerly Xtender) | Document Management | 2016 | n/a |
In 2016, Texas Tech University System implemented Ellucian Banner Document Management (formerly Xtender) as its Document Management solution. The Information Systems department is responsible for the design, development, implementation, maintenance, and support of enterprise applications shared across Texas Tech components including Texas Tech University, Texas Tech University Health Sciences Center, Texas Tech University Health Sciences Center El Paso, and Texas Tech University System Administration.
Ellucian Banner Document Management was configured to provide document capture and imaging, metadata indexing, electronic records storage, and retrieval workflows linked to Banner records supporting student, student financial aid, finance, human resources, payroll, and budget systems. The implementation included configuration of document lifecycle controls, role based access for functional departments, and content search and retrieval capabilities to support operational processing and records management.
Integrations were established between Ellucian Banner Document Management and the Banner ERP suite to associate documents with transactional student and finance records, and the deployment interfaces with the Operational Data Store data warehouse, the Luminis portal including Raiderlink and WebRaider, and Cognos reporting for consumption of document metadata. TTUS Information Systems worked closely with Texas Tech central IT staff and functional departments to support these integrations and to operationalize retrieval and indexing workflows across the campus components.
Operational governance was centralized under TTUS Information Systems which manages ongoing support, configuration changes, and development of additional connectors, while administering access and records policies for multiple campuses and administrative sites. The implementation is part of a unified digital campus application set maintained alongside the Banner ERP suite, ODS, Luminis, and Cognos to streamline document centric processes for students, faculty, and staff.
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The University of Texas at San Antonio | Education | 6981 | $2.4B | United States | Ellucian | Ellucian Banner Document Management (formerly Xtender) | Document Management | 2022 | n/a |
In 2022 The University of Texas at San Antonio implemented Ellucian Banner Document Management (formerly Xtender) as part of its Banner student information ecosystem. The deployment is categorized under Document Management and was positioned to provide centralized imaging and document repository capabilities tied directly to Banner records.
The implementation included Imaging components referenced as WebXtender, ApplicationXtender, and Document Manager, enabling scanned document capture, indexation, and retrieval workflows that link to Banner student and administrative records. Core functional capabilities in use include document storage, index-driven retrieval, and document-to-record linking consistent with Document Management use cases.
Integrations are explicitly maintained between Banner and ancillary applications, the SIS Security documentation identifies Appworx (Automic), Crystal Reports, and TOAD as reporting and processing tools that access Banner data, and imaging applications such as Xtender interface directly with Banner. The SIS Security team administers access across BANNER and ancillary applications including XTENDER and APPWORX, using the SIS Security Access Request process and designated data custodians to control access.
Operational coverage emphasizes Student Information Systems and records governance, with training and compliance layered through UTSA Training and Development within HR, including courses such as BANNER Users and FERPA Compliance Module CT927 and the Banner 9 Quick Tour. Governance components in the rollout include BANNER user policies, password FAQs, SIS Security Access Request workflows, and FERPA-focused access controls to ensure document access aligns with data custodianship and privacy requirements.
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Buyer Intent: Companies Evaluating Ellucian Banner Document Management (formerly Xtender)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ellucian Banner Document Management (formerly Xtender) . Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Ellucian Banner Document Management (formerly Xtender) for Document Management include:
- Revolution Data Systems, a United States based Professional Services organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Revolution Data Systems | Professional Services | 50 | $5M | United States | 2025-03-18 |
FAQ - APPS RUN THE WORLD Ellucian Banner Document Management (formerly Xtender) Coverage
Ellucian Banner Document Management (formerly Xtender) is a Document Management solution from Ellucian.
Companies worldwide use Ellucian Banner Document Management (formerly Xtender) , from small firms to large enterprises across 21+ industries.
Organizations such as Texas Tech University System, The University of Texas at San Antonio, Texas Southern University, SUNY Suffolk County Community College and SUNY Schenectady County Community College are recorded users of
Ellucian Banner Document Management (formerly Xtender) for Document Management.
Companies using Ellucian Banner Document Management (formerly Xtender) are most concentrated in Education, with adoption spanning over 21 industries.
Companies using Ellucian Banner Document Management (formerly Xtender) are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ellucian Banner Document Management (formerly Xtender) across Americas, EMEA, and APAC.
Companies using Ellucian Banner Document Management (formerly Xtender) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 20%.
Customers of Ellucian Banner Document Management (formerly Xtender) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Ellucian Banner Document Management (formerly Xtender) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.