List of eLogger Customers
Cloquet, 55720-1601, MN,
United States
Since 2010, our global team of researchers has been studying eLogger customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eLogger for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eLogger for Document Management include: DC Water & Sewer Authority, a United States based Utilities organisation with 1100 employees and revenues of $684.0 million, Unitil Energy Systems, a United States based Utilities organisation with 508 employees and revenues of $527.1 million, Victor Valley Wastewater Reclamation Authority United States, a United States based Utilities organisation with 28 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using eLogger, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eLogger customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DC Water & Sewer Authority | Utilities | 1100 | $684M | United States | eLogger | eLogger | Document Management | 2010 | n/a |
In 2010, DC Water & Sewer Authority implemented eLogger at the Blue Plains Advanced Wastewater Treatment Plant to centralize shift logbooks and close communications gaps across multiple shifts and process areas. The deployment used eLogger Document Management capabilities to standardize record formats, capture time stamped entries and create a single searchable repository for operations logs.
Implementation emphasis was operations focused, deploying structured log templates and electronic shift handover workflows to enforce consistency across process areas. eLogger was configured to maintain audit trails and user accountability, with role based access controls and entry timestamps to support traceability. Versioning and archival controls were applied to preserve regulatory records and chain of custody for entries.
The rollout covered plant operations at the Blue Plains Advanced Wastewater Treatment Plant in Washington, D.C., spanning multiple shifts and functional units within the treatment plant. The adoption positioned eLogger as the primary operations logbook and centralized reporting source for regulators and internal compliance reviewers. The deployment was described in an operations article in 2011 that documented the plant level standardization.
Governance changes included standardized logging procedures, handover verification steps and formal audit processes to improve accountability and regulatory reporting across the plant. The operations article specifically cites enforced audit trails and improved accountability and regulatory reporting as outcomes of the eLogger implementation.
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Unitil Energy Systems | Utilities | 508 | $527M | United States | eLogger | eLogger | Document Management | 2014 | n/a |
Unitil Energy Systems implemented eLogger in 2014 to replace spreadsheets used for operations and dispatch. The deployment used eLogger as a Document Management solution focused on operations and maintenance across the New England region, onboarding about 27 users on 30 licenses.
Configuration centered on template-driven capture, with standardized shift-change logs and outage tracking templates, and automated email escalations for incident notification. eLogger provided immutable, audit-ready logs and rapid alerts, which supported improved trend detection, enhanced reporting and regulatory compliance as part of operational recordkeeping.
The rollout concentrated on operations and dispatch teams within Unitil's New England footprint, replacing manual spreadsheet workflows with structured electronic logs and automated escalation paths. No specific external system integrations were documented in the source, the implementation emphasized template governance and real-time notification to operational staff.
Governance and workflow changes included adoption of consistent shift-change procedures enforced by templates, license provisioning for about 30 seats and operationalizing automated escalation rules to accelerate outage response. The use of eLogger centralized event capture and auditability, aligning day to day operational logging with regulatory reporting needs.
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Victor Valley Wastewater Reclamation Authority United States | Utilities | 28 | $15M | United States | eLogger | eLogger | Document Management | 2015 | n/a |
In 2015 Victor Valley Wastewater Reclamation Authority selected eLogger, a Document Management application, to replace paper logkeeping and consolidate operations, maintenance and compliance records. Victor Valley Wastewater Reclamation Authority implemented eLogger as a Document Management solution to support operations, maintenance and compliance business functions across its Victorville California site.
The eLogger deployment was initiated in August 2015 and went live in June 2017, with a focused operations and EHS rollout. Within six months of going live the deployment supported 62 log categories, approximately 10,000 entries and 28 active users, demonstrating rapid adoption of electronic log capture and centralized record keeping.
Configuration emphasized log management and searchable archival capabilities common to Document Management systems, including timestamped entries, audit trail visibility, configurable access controls and structured log templates to support regulatory reporting workflows. The implementation consolidated routine operational entries and maintenance records into a single system of record to improve data discoverability and continuity of operational knowledge.
Governance and process changes centered on transitioning paper based procedures to electronic logging, formalizing data entry responsibilities for operations and maintenance staff, and establishing EHS review workflows within eLogger. Reported outcomes included faster regulatory reporting, better knowledge retention and improved operational visibility as stated in the deployment summary.
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