AI Buyer Insights:

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

List of Engage Hub Journey Orchestration Customers

Engage Hub
Location
Unit 311 Highgate Studios,
London, NW5 1TL,
United Kingdom
Website
https://www.engagehub.com/
Phone
44 20 7183-3860
Artw industry
Communications
Employee
50
Revenue
$11M

Since 2010, our global team of researchers has been studying Engage Hub Journey Orchestration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Engage Hub Journey Orchestration for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Engage Hub Journey Orchestration for Customer Experience include: J Sainsbury's, a United Kingdom based Retail organisation with 141517 employees and revenues of $44.13 billion, Three Ireland, a Ireland based Communications organisation with 1300 employees and revenues of $638.0 million, Greyhound Recycling, a Ireland based Professional Services organisation with 350 employees and revenues of $65.0 million and many others.

Contact us if you need a completed and verified list of companies using Engage Hub Journey Orchestration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Engage Hub Journey Orchestration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Greyhound Recycling Professional Services 350 $65M Ireland Engage Hub Engage Hub Journey Orchestration Customer Experience 2019 n/a
In 2019, Greyhound Recycling implemented Engage Hub Journey Orchestration under the Customer Experience category. The deployment extended an existing Engage Hub SMS and journey automation environment to introduce WhatsApp outbound campaigns and channel orchestration, with the full Engage Hub Journey Orchestration application driving multi-channel outbound workflows. The implementation focused on outbound CRM and contact centre automation capabilities, adding WhatsApp channel handling to prior SMS journey definitions, message sequencing, and campaign scheduling. Engage Hub Journey Orchestration was configured to manage campaign volumes, template-based messaging, and delivery orchestration across SMS and WhatsApp, enabling higher throughput and read-rate optimization. Operational scope was Ireland based, targeting customer communications, contact centre operations, and marketing-led outbound programs. The case study reports delivery greater than 90 percent and campaigns scaled to more than 63,000 messages, with the extension lowering per-message costs and materially increasing delivery and read rates as part of the Engage Hub Journey Orchestration rollout.
J Sainsbury's Retail 141517 $44.1B United Kingdom Engage Hub Engage Hub Journey Orchestration Customer Experience 2018 n/a
In 2018, J Sainsbury's deployed Engage Hub Journey Orchestration as a Customer Experience implementation to rebuild inbound call handling across approximately 600 superstores. The deployment centered on Engage Hub Journey Orchestration's IVR and journey logic orchestration capabilities to orchestrate call flows, self-service paths and routing rules for store and contact centre interactions. The program was positioned as a contact centre automation initiative focused on IVR orchestration and reporting. It integrated with store systems to enable richer self-service and to surface real-time management information for operational teams, providing visibility intended to reduce missed calls. Operational scope included inbound call handling across stores and contact centre routing, with the Engage Hub Journey Orchestration platform supplying the orchestration engine, IVR components and reporting pipelines. Governance changes emphasized real-time MI driven decisioning and routing adjustments to improve agent efficiency and customer handling. The case study reports immediate reductions in lost calls and improved routing and agent efficiency following the rollout.
Three Ireland Communications 1300 $638M Ireland Engage Hub Engage Hub Journey Orchestration Customer Experience 2014 n/a
In 2014, Three Ireland deployed Engage Hub Journey Orchestration to implement the 3Plus loyalty and rewards programme following its acquisition of O2. The Engage Hub Journey Orchestration deployment was scoped as a Customer Experience initiative supporting consumer marketing, loyalty and enterprise messaging to rapidly reach millions of mobile subscribers in Ireland. Engage Hub Journey Orchestration was configured to orchestrate SMS short-code campaigns and hosted messaging, with functional modules covering journey orchestration, loyalty programme management, campaign scheduling and message template management. The implementation also used subscriber segmentation and trigger-based workflows to drive targeted marketing and loyalty interactions across SMS and hosted messaging channels. Integration scope explicitly included SMS short codes and hosted messaging endpoints, and the project completed data migration with zero downtime to preserve continuous messaging service. Operational governance centered on marketing and loyalty teams within Three Ireland, with campaign controls and messaging compliance procedures established to manage short-code usage and enterprise messaging volumes while enabling rapid outreach to millions of subscribers.
Showing 1 to 3 of 3 entries

Buyer Intent: Companies Evaluating Engage Hub Journey Orchestration

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Engage Hub Journey Orchestration. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Engage Hub Journey Orchestration for Customer Experience include:

  1. Anitech, a Australia based Professional Services organization with 20 Employees
  2. Quadrant Solutions, a India based Banking and Financial Services company with 200 Employees

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FAQ - APPS RUN THE WORLD Engage Hub Journey Orchestration Coverage

Engage Hub Journey Orchestration is a Customer Experience solution from Engage Hub.

Companies worldwide use Engage Hub Journey Orchestration, from small firms to large enterprises across 21+ industries.

Organizations such as J Sainsbury's, Three Ireland and Greyhound Recycling are recorded users of Engage Hub Journey Orchestration for Customer Experience.

Companies using Engage Hub Journey Orchestration are most concentrated in Retail, Communications and Professional Services, with adoption spanning over 21 industries.

Companies using Engage Hub Journey Orchestration are most concentrated in United Kingdom and Ireland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Engage Hub Journey Orchestration across Americas, EMEA, and APAC.

Companies using Engage Hub Journey Orchestration range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Engage Hub Journey Orchestration include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Engage Hub Journey Orchestration customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.