List of Enghouse Survey Management Customers
Phoenix, 85053, AZ,
United States
Since 2010, our global team of researchers has been studying Enghouse Survey Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Enghouse Survey Management for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Enghouse Survey Management for Survey and Questionnaire include: Duke University, a United States based Education organisation with 27413 employees and revenues of $3.90 billion, Venture Data, a United States based Professional Services organisation with 250 employees and revenues of $11.0 million and many others.
Contact us if you need a completed and verified list of companies using Enghouse Survey Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Enghouse Survey Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Duke University | Education | 27413 | $3.9B | United States | Enghouse Interactive | Enghouse Survey Management | Survey and Questionnaire | 2007 | n/a |
In 2007 Duke University used Survox, now part of Enghouse Survey Management, to run multi mode CATI phone interviews for the African American Cancer Epidemiology Study across 10 US regions. The deployment supported collection of detailed personal and family medical histories while enforcing participant identity protection and consent processes. Enghouse Survey Management is a Survey and Questionnaire solution and the Survox platform provided the central interviewing infrastructure for this study.
Functional modules centered on phone based CATI interviewing and case management, with inferred use of sample management and quota management capabilities to control regional fieldwork and respondent quotas. Survox supplied interviewer training and ongoing support, indicating a supported operational model that combined platform provisioning with human centered onboarding for field interviewers. The implementation leveraged central scripting and call disposition workflows typical of Survey and Questionnaire deployments to ensure consistent instrument administration.
Operational scope covered research teams and field interviewers across ten US regions, with business functions including epidemiologic data collection, respondent recruitment, and consent administration. Governance emphasized participant privacy and consent handling, with training and platform controls used to preserve identity protection during data capture. No external system integrations are documented in the source case study.
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Venture Data | Professional Services | 250 | $11M | United States | Enghouse Interactive | Enghouse Survey Management | Survey and Questionnaire | 2012 | n/a |
In 2012, Venture Data implemented Enghouse Survey Management to operate IVR-only and mixed-mode voter and consumer polling workflows. The implementation used Survox IVR and survey management tools to enable automated voice interviewing, outbound dialing orchestration, and sample handling for its survey research practice. This deployment supported Venture Data's Survey and Questionnaire business function within its United States operations.
Enghouse Survey Management delivered IVR, dialer and sample-management functionality along with training, with module usage inferred as the application's IVR and CATI modules plus sample-management capabilities based on the case study. The technical architecture centered on Survox IVR engines driving automated interviews while dialer components managed call pacing and sample assignment, and sample management handled respondent lists, quotas and routing logic. Configuration work included voice workflow scripting, outbound dialing parameters, and reporting for live interview monitoring and quality control.
Operational coverage targeted voter and consumer polling and supported large scale interviewing, for example 400 interviews in two days, with mixed-mode routing between automated IVR and human assisted workflows. Training accompanied the rollout to onboard interviewers and administrators and to establish survey management and sample governance processes. The case study reports estimated cost reductions of 60 to 65 percent through use of the Survox tools.
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Buyer Intent: Companies Evaluating Enghouse Survey Management
- Enghouse Systems, a Canada based Professional Services organization with 1813 Employees
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