List of Epic Happy Together Customers
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United States
Since 2010, our global team of researchers has been studying Epic Happy Together customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Happy Together for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Happy Together for Electronic Health Record include: Baylor College of Medicine, a United States based Education organisation with 3586 employees and revenues of $2.53 billion, Riverside Health, a United States based Healthcare organisation with 9500 employees and revenues of $1.60 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Happy Together, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Happy Together customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Baylor College of Medicine | Education | 3586 | $2.5B | United States | Epic Systems | Epic Happy Together | Electronic Health Record | 2018 | n/a |
In 2018 Baylor College of Medicine implemented Epic Happy Together as part of its Electronic Health Record platform. The deployment was led from Baylor College of Medicine in Houston, Texas and managed operationally by a Senior Clinical Information Systems Analyst responsible for system build and clinical workflow analysis.
Configuration and module work included an EpicCare Ambulatory system build, EpicCare Link build and implementation, and secondary MyChart technical and build support. The team performed the Epic 2018 upgrade build and testing and had earlier executed Epic 2015 upgrade build, testing and optimization. E prescribing workflows were configured with Sure Script user setup and ongoing maintenance to support outpatient medication management.
Interoperability and connectivity were addressed through Care Everywhere build and maintenance, enabling clinical record exchange across participating sites. The implementation included targeted departmental rollouts, notably the Physical Therapy department where the Epic build and implementation resulted in the capture of new sources of revenue for the institution. Operational coverage emphasized ambulatory clinical functions, patient portal access, e prescribing, and cross organization record sharing.
Governance and process workstreams included release analysis to determine workflow modifications, coordinated build and testing cycles for major upgrades, and assignment of maintenance ownership for Care Everywhere. The Senior Clinical Information Systems Analyst led build activities, testing coordination, and release-driven workflow alignment for Epic Happy Together. Deployment activities focused on configuring functional modules, validating interoperability, and operationalizing ambulatory and departmental clinical workflows.
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Riverside Health | Healthcare | 9500 | $1.6B | United States | Epic Systems | Epic Happy Together | Electronic Health Record | 2015 | n/a |
In 2015, Riverside Health implemented Epic Happy Together within its Electronic Health Record environment to extend patient-facing record aggregation and cross-organization data viewing. Epic Happy Together was deployed in conjunction with the Riverside MyChart patient portal to enable patients to view consolidated clinical information from encounters at other healthcare organizations.
The implementation focused on the Happy Together capability, which links multiple Riverside MyChart accounts and external medical records to surface specific clinical elements, including Allergies, Care team, Health issues, Medications, Messages, Test results, and Visits. Epic Happy Together operates as a record-linking layer within the Electronic Health Record ecosystem, supporting patient access workflows and clinician review of aggregated external data for care coordination.
Operational controls and governance were implemented at the patient portal level, including an automatic session timeout that logs users out after ten minutes of inactivity and explicit guidance recommending users log out when leaving a computer. Account reactivation and support workflows were documented, with patients instructed to contact MyChartSupport@DoNotUse.DoNotUse or call the Riverside MyChart Patient Support Line at 757-534-9440 for locked or deactivated accounts. Riverside Health Epic Happy Together Electronic Health Record therefore combined patient access, multi-organization record linking, and portal security and support processes to govern external data visibility.
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Buyer Intent: Companies Evaluating Epic Happy Together
- Duke University, a United States based Education organization with 27413 Employees
- Eisenhower Health, a United States based Healthcare company with 2520 Employees
- Axience, a India based Professional Services organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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