List of Epic MyChart Bedside Customers
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United States
Since 2010, our global team of researchers has been studying Epic MyChart Bedside customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic MyChart Bedside for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic MyChart Bedside for Electronic Health Record include: Mount Sinai, a United States based Healthcare organisation with 48000 employees and revenues of $11.90 billion, The Johns Hopkins Hospital, a United States based Healthcare organisation with 40000 employees and revenues of $10.00 billion, RWJBarnabas Health, a United States based Healthcare organisation with 40511 employees and revenues of $6.41 billion, The Ohio State University Wexner Medical Center, a United States based Education organisation with 22838 employees and revenues of $5.90 billion, Childrens Hospital of Philadelphia, a United States based Healthcare organisation with 19722 employees and revenues of $4.68 billion and many others.
Contact us if you need a completed and verified list of companies using Epic MyChart Bedside, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic MyChart Bedside customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Childrens Hospital of Philadelphia | Healthcare | 19722 | $4.7B | United States | Epic Systems | Epic MyChart Bedside | Electronic Health Record | 2016 | n/a |
In 2016 Children's Hospital of Philadelphia implemented Epic MyChart Bedside as an Electronic Health Record capability focused on bedside patient engagement and patient-facing workflows. The deployment was led with product ownership and strategic technical leadership responsibilities, positioning Epic MyChart Bedside within the hospital's Epic application footprint for both inpatient bedside access and patient portal services.
Configuration and module work centered on MyChart Bedside, MyChart Bedside Mobile pilot, Open Notes shared documentation, direct scheduling, and COVID self-scheduling capabilities, reflecting a mix of patient engagement, scheduling, and mobile access functionality. Implementation activities included system configuration, requirements documentation, build and testing, end user and clinical training, and support for system user testing and web page support as part of the application lifecycle.
Operational coverage included inpatient bedside environments and ambulatory access paths through the broader MyChart portal, with implementation and optimization work spanning clinical and nonclinical teams. The Epic MyChart Bedside implementation was positioned within Epic Systems and aligned with MyChart platform initiatives, contributing to MyChart growth indicated in internal records from under 5k to over 400k active accounts, and enabling features such as direct scheduling and Open Notes.
Governance and rollout incorporated product owner oversight, strategic planning, Family Advisory Council engagement for feature input, and go-live support practices. Project responsibilities documented included serving as a MyChart lead for 21st Century Cures Act requirements, technical analyst roles for build and testing, and facilitation of clinical and nonclinical training to embed new workflows into hospital operations.
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Mount Sinai | Healthcare | 48000 | $11.9B | United States | Epic Systems | Epic MyChart Bedside | Electronic Health Record | 2015 | n/a |
In 2015, Mount Sinai implemented Epic MyChart Bedside within its Electronic Health Record portfolio. The Epic MyChart Bedside deployment targeted bedside patient engagement and mobile clinician access across inpatient units in the Mount Sinai Health System.
Configuration work encompassed security and mobile application modules. Security responsibilities included SER maintenance, Access and Security administration, and EPCS. Mobile and patient facing modules implemented included Haiku, Canto, CareEverywhere, CareElsewhere, MyChart, MyChart Bedside, EpicCare Link, and TeleHealth. Bedtime Grand Central was configured to manage ADT workflows, bedplanning, EVS coordination, and transport messaging.
Operational coverage spanned inpatient nursing, transport, environmental services, and clinical documentation workflows across Mount Sinai, an organization with approximately 48,000 employees. Integrations and internal connectivity leveraged Epic modules CareEverywhere, CareElsewhere, and EpicCare Link to support interoperability and bedside data exchange.
Governance was organized under an Epic Applications Manager who managed the Security, Mobile Applications, and Bedtime teams from June 2015 through November 2017, providing centralized oversight for SER maintenance and mobile application lifecycle. The governance model emphasized role based access control and coordinated operational ownership of ADT and bed management workflows to align clinical, EVS, and transport operations.
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Nebraska Medicine | Healthcare | 10253 | $2.5B | United States | Epic Systems | Epic MyChart Bedside | Electronic Health Record | 2016 | n/a |
In 2016 Nebraska Medicine built Epic MyChart Bedside as part of its Electronic Health Record patient engagement strategy, with a Senior Clindoc Analyst consulting on the project from July 2016 to September 2016. The engagement focused on configuring Epic MyChart Bedside to deliver in-room patient education and bedside access to clinical content for inpatient care settings.
The implementation concentrated on content integration and INI configuration, mapping Krames and Emmi third-party video and patient education data to Epic MyChart Bedside INIs. Workstreams included INI mapping, application configuration for tablet form factors, and iterative build changes approved through project team meetings.
Testing and operational validation were executed using tablets running the Epic MyChart Bedside application, including demo tablet patient trials and test patient data to capture user feedback and refine content presentation. The build also included meaningful use and quality reporting configuration to satisfy a requirement of the Inpatient Psychiatric Facility Quality Reporting IPFQR program under CMS, aligning the patient engagement workflows with regulatory reporting needs.
Governance was driven by a project team cadence that reviewed mapping, testing results, and change requests, with the consultant managing build updates and application testing cycles. Epic MyChart Bedside was completed with mapped third-party education content and the IPFQR reporting build in place, enabling bedside education delivery within Nebraska Medicines Electronic Health Record environment.
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Healthcare | 40511 | $6.4B | United States | Epic Systems | Epic MyChart Bedside | Electronic Health Record | 2022 | n/a |
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Healthcare | 40000 | $10.0B | United States | Epic Systems | Epic MyChart Bedside | Electronic Health Record | 2011 | n/a |
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Education | 22838 | $5.9B | United States | Epic Systems | Epic MyChart Bedside | Electronic Health Record | 2011 | n/a |
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