List of Ericsson Network Management and Automation Customers
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Since 2010, our global team of researchers has been studying Ericsson Network Management and Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ericsson Network Management and Automation for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ericsson Network Management and Automation for Network Management and Monitoring include: British Telecom, a United Kingdom based Communications organisation with 85300 employees and revenues of $26.83 billion, Vodafone Germany, a Germany based Communications organisation with 16000 employees and revenues of $12.57 billion, Vodafone Oman, a Oman based Communications organisation with 350 employees and revenues of $37.0 million and many others.
Contact us if you need a completed and verified list of companies using Ericsson Network Management and Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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British Telecom | Communications | 85300 | $26.8B | United Kingdom | Ericsson | Ericsson Network Management and Automation | Network Management and Monitoring | 2021 | n/a |
In 2021 British Telecom deployed Ericsson Network Management and Automation alongside a cloud native dual mode 5G Core delivered by Ericsson. The rollout placed Ericsson Network Manager as the unified operational console spanning radio, transport and core domains, creating a centralized operational environment for network operations in the United Kingdom.
Ericsson Network Management and Automation was configured to provide automated network operations, comprehensive end to end monitoring and lifecycle management, aligning Network Management and Monitoring capabilities with existing operational processes. Functional scope emphasized unified fault and performance visibility across radio, transport and core, automation workflows for routine operational tasks, and orchestration interfaces with the cloud native EPC to support service continuity.
Operational coverage was focused on the United Kingdom and supported the migration of millions of subscribers to a cloud native EPC without service interruptions. Governance and rollout relied on phased migration and centralized tooling through Ericsson Network Manager to improve operational agility and lifecycle management, while integrating radio, transport and core operational workflows under a single Network Management and Monitoring framework.
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Vodafone Germany | Communications | 16000 | $12.6B | Germany | Ericsson | Ericsson Network Management and Automation | Network Management and Monitoring | 2020 | n/a |
In 2020, Vodafone Germany implemented Ericsson Network Management and Automation to support the country’s first commercial 5G Standalone launch and to provide Network Management and Monitoring for its 5G estate. The deployment combined Ericsson Network Management and Automation with Ericsson’s cloud native 5G Core, forming a cloud native dual mode core that enabled network slicing and new enterprise use cases while serving as the primary Network Management and Monitoring layer for 5G services.
The implementation emphasized automation and orchestration capabilities, with configuration focused on automated network operations and real time network monitoring. Functional modules implemented included automation and orchestration workflows, slicing management for dual mode core operations, and service assurance and monitoring capabilities to support enterprise service activation and operational visibility.
Technically the solution paired Ericsson Network Management and Automation with the Ericsson cloud native 5G Core, creating tight operational integration between core control plane functions and the network management plane. Operational coverage was national, applied across Vodafone Germany’s 5G footprint, and impacted network operations, service assurance, and enterprise service delivery teams.
Governance and rollout were aligned to the commercial 5G Standalone launch, centralizing network management through Ericsson Network Management and Automation and transitioning operational processes toward automated orchestration and continuous monitoring. The deployment delivered the stated outcomes of enabling network slicing and new enterprise use cases while improving operational efficiency and real time network monitoring.
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Vodafone Oman | Communications | 350 | $37M | Oman | Ericsson | Ericsson Network Management and Automation | Network Management and Monitoring | 2024 | n/a |
In 2024, Vodafone Oman deployed Ericsson Network Management and Automation to upgrade its core, cloud and network management layers. The project targeted Network Management and Monitoring capabilities to prepare the operator for 5G Standalone and to improve lifecycle management across the GCC region.
The Ericsson Network Management and Automation implementation was built around Ericsson Orchestrator and its automation pipeline, executing orchestration and automation workflows for upgrade and lifecycle operations. Functional capabilities implemented included orchestration-driven upgrade automation, configuration management and automated node-level lifecycle activities consistent with Network Management and Monitoring platforms.
Operationally the deployment touched core network, cloud infrastructure and network management domains inside Vodafone Oman, enabling more automated upgrade and operations processes for network operations teams. Integrations centered on orchestration interfaces to core and cloud management functions to coordinate over 200 live node activities executed first-time-right.
Governance shifted toward orchestration-led change control and automated runbooks, reducing manual steps in upgrade windows and aligning operational procedures with automation pipelines. The program executed over 200 live node activities with zero incidents, an outcome reported to enhance network reliability and to enable continued automated upgrade and operations capabilities.
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Buyer Intent: Companies Evaluating Ericsson Network Management and Automation
- SOCOMEC Group S.A., a France based Manufacturing organization with 3100 Employees
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