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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of ETP Omni-Channel Analytics Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Luxasia Philippines Retail 200 $50M Philippines ETP Group ETP Omni-Channel Analytics Analytics and BI 2018 n/a
In 2018, Luxasia Philippines deployed ETP Omni-Channel Analytics as part of an ETP V5.5 POS, Mobile POS and Omni-channel Connect implementation at its Freyja concept in the Philippines. The implementation tied in-store commerce to the brand online store to enable unified omnichannel retail operations across physical and digital touchpoints. The deployment explicitly covered point of sale, mobile point of sale, and an omnichannel connectivity layer, creating a single operational plane for sales and customer interaction data. The work was scoped to retail store operations within the Freyja concept and the corresponding online storefront. The technical footprint included ETP V5.5 POS and Mobile POS terminals collecting transaction and interaction events, with Omni-channel Connect orchestrating order and inventory visibility between channels. ETP Omni-Channel Analytics was provisioned as the analytics and reporting component to surface sales reporting, customer segmentation and cross-channel customer insights, aligning with the Analytics and BI category. Configuration emphasized consolidated transaction capture and customer data enrichment to support engagement and fulfilment workflows. Integrations deployed as part of the solution connected in-store sales data with the online store, CRM and ERP systems to synchronize customer records, orders and inventory states. The integration layer routed transactional and master data to the analytics component for reporting and insight generation. Operational coverage focused on retail selling, CRM-driven customer engagement, and fulfilment orchestration between online and physical inventory. Governance and rollout followed a store concept level go-live at Freyja, the implementation went live in 2018 to deliver seamless omnichannel customer access. Process changes concentrated on centralized reporting and unified order handling across channels, with analytics used for customer insight and reporting to inform engagement and fulfilment processes. ETP Omni-Channel Analytics remained the central reporting and insight tool within the deployed stack, supporting ongoing omnichannel operations.
PT Matahari Department Store Tbk Retail 7300 $820M Indonesia ETP Group ETP Omni-Channel Analytics Analytics and BI 2022 n/a
In 2022, PT Matahari Department Store Tbk selected and deployed ETP Omni-Channel Analytics as part of an initiative to consolidate retail data and unify cross-channel operations. ETP Omni-Channel Analytics, listed in the Analytics and BI category, was introduced to provide consolidated reporting and measurement of promotion effectiveness across in-store and online touchpoints. The implementation integrated omni-channel point of sale capabilities, CRM, and loyalty modules to create a centralized analytics surface that consolidates transaction and customer data across hundreds of stores and external marketplaces. Configuration emphasized unified promotions and fulfilment workflows, with the analytics layer used to harmonize campaign definitions, customer loyalty identifiers, and fulfillment status across retail and marketplace channels. Operational scope covered retail merchandising, marketing and loyalty management, store operations, and e-commerce fulfilment, with the engagement starting in 2022 and live operations estimated in 2023. Governance changes focused on centralizing promotion control and cross-channel fulfilment processes to enable consistent customer experiences and to support stated objectives to improve customer loyalty and omnichannel sales.
Tupperware India Consumer Packaged Goods 600 $20M India ETP Group ETP Omni-Channel Analytics Analytics and BI 2020 n/a
In 2020 Tupperware India deployed ETP Omni-Channel Analytics as part of an omnichannel initiative to unify retail and direct sales channel data. ETP Omni-Channel Analytics, categorized as Analytics and BI, was fed by ETP POS and unified commerce capabilities to consolidate transactions across stores, direct sellers and the webstore while supporting CRM and loyalty workflows. The implementation used the analytics module to ingest POS and loyalty feeds, normalize transaction and customer identifiers, and produce consolidated customer profiles and operational dashboards for sales and marketing teams. Functional capabilities implemented included data ingestion, profile consolidation, segmentation workflows and reporting for customer insight and campaign activation. Integrations explicitly consolidated feeds from physical stores, the direct seller network and the webstore into a centralized analytics instance, with connective support for CRM, loyalty systems and new social selling channels. Operational coverage focused on Tupperware India’s retail outlets and direct‑selling operations, aligning point of sale data with digital order flows for unified customer visibility. Governance included standardizing POS and loyalty data models and a phased onboarding approach for stores and seller groups to enable consistent reporting and insight generation. Public accounts and ETP testimonials indicate POS and loyalty feeds were used for analytics and customer insights, and the omnichannel rollout materially increased digital and direct-selling contribution during 2020.
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FAQ - APPS RUN THE WORLD ETP Omni-Channel Analytics Coverage

ETP Omni-Channel Analytics is a Analytics and BI solution from ETP Group.

Companies worldwide use ETP Omni-Channel Analytics, from small firms to large enterprises across 21+ industries.

Organizations such as PT Matahari Department Store Tbk, Luxasia Philippines and Tupperware India are recorded users of ETP Omni-Channel Analytics for Analytics and BI.

Companies using ETP Omni-Channel Analytics are most concentrated in Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using ETP Omni-Channel Analytics are most concentrated in Indonesia, Philippines and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ETP Omni-Channel Analytics across Americas, EMEA, and APAC.

Companies using ETP Omni-Channel Analytics range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of ETP Omni-Channel Analytics include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ETP Omni-Channel Analytics customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.