List of ETP Omni-Channel Analytics Customers
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Since 2010, our global team of researchers has been studying ETP Omni-Channel Analytics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ETP Omni-Channel Analytics for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ETP Omni-Channel Analytics for Analytics and BI include: PT Matahari Department Store Tbk, a Indonesia based Retail organisation with 7300 employees and revenues of $820.0 million, Luxasia Philippines, a Philippines based Retail organisation with 200 employees and revenues of $50.0 million, Tupperware India, a India based Consumer Packaged Goods organisation with 600 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using ETP Omni-Channel Analytics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ETP Omni-Channel Analytics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Luxasia Philippines | Retail | 200 | $50M | Philippines | ETP Group | ETP Omni-Channel Analytics | Analytics and BI | 2018 | n/a |
In 2018, Luxasia Philippines deployed ETP Omni-Channel Analytics as part of an ETP V5.5 POS, Mobile POS and Omni-channel Connect implementation at its Freyja concept in the Philippines. The implementation tied in-store commerce to the brand online store to enable unified omnichannel retail operations across physical and digital touchpoints. The deployment explicitly covered point of sale, mobile point of sale, and an omnichannel connectivity layer, creating a single operational plane for sales and customer interaction data. The work was scoped to retail store operations within the Freyja concept and the corresponding online storefront.
The technical footprint included ETP V5.5 POS and Mobile POS terminals collecting transaction and interaction events, with Omni-channel Connect orchestrating order and inventory visibility between channels. ETP Omni-Channel Analytics was provisioned as the analytics and reporting component to surface sales reporting, customer segmentation and cross-channel customer insights, aligning with the Analytics and BI category. Configuration emphasized consolidated transaction capture and customer data enrichment to support engagement and fulfilment workflows.
Integrations deployed as part of the solution connected in-store sales data with the online store, CRM and ERP systems to synchronize customer records, orders and inventory states. The integration layer routed transactional and master data to the analytics component for reporting and insight generation. Operational coverage focused on retail selling, CRM-driven customer engagement, and fulfilment orchestration between online and physical inventory.
Governance and rollout followed a store concept level go-live at Freyja, the implementation went live in 2018 to deliver seamless omnichannel customer access. Process changes concentrated on centralized reporting and unified order handling across channels, with analytics used for customer insight and reporting to inform engagement and fulfilment processes. ETP Omni-Channel Analytics remained the central reporting and insight tool within the deployed stack, supporting ongoing omnichannel operations.
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PT Matahari Department Store Tbk | Retail | 7300 | $820M | Indonesia | ETP Group | ETP Omni-Channel Analytics | Analytics and BI | 2022 | n/a |
In 2022, PT Matahari Department Store Tbk selected and deployed ETP Omni-Channel Analytics as part of an initiative to consolidate retail data and unify cross-channel operations. ETP Omni-Channel Analytics, listed in the Analytics and BI category, was introduced to provide consolidated reporting and measurement of promotion effectiveness across in-store and online touchpoints.
The implementation integrated omni-channel point of sale capabilities, CRM, and loyalty modules to create a centralized analytics surface that consolidates transaction and customer data across hundreds of stores and external marketplaces. Configuration emphasized unified promotions and fulfilment workflows, with the analytics layer used to harmonize campaign definitions, customer loyalty identifiers, and fulfillment status across retail and marketplace channels.
Operational scope covered retail merchandising, marketing and loyalty management, store operations, and e-commerce fulfilment, with the engagement starting in 2022 and live operations estimated in 2023. Governance changes focused on centralizing promotion control and cross-channel fulfilment processes to enable consistent customer experiences and to support stated objectives to improve customer loyalty and omnichannel sales.
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Tupperware India | Consumer Packaged Goods | 600 | $20M | India | ETP Group | ETP Omni-Channel Analytics | Analytics and BI | 2020 | n/a |
In 2020 Tupperware India deployed ETP Omni-Channel Analytics as part of an omnichannel initiative to unify retail and direct sales channel data. ETP Omni-Channel Analytics, categorized as Analytics and BI, was fed by ETP POS and unified commerce capabilities to consolidate transactions across stores, direct sellers and the webstore while supporting CRM and loyalty workflows.
The implementation used the analytics module to ingest POS and loyalty feeds, normalize transaction and customer identifiers, and produce consolidated customer profiles and operational dashboards for sales and marketing teams. Functional capabilities implemented included data ingestion, profile consolidation, segmentation workflows and reporting for customer insight and campaign activation.
Integrations explicitly consolidated feeds from physical stores, the direct seller network and the webstore into a centralized analytics instance, with connective support for CRM, loyalty systems and new social selling channels. Operational coverage focused on Tupperware India’s retail outlets and direct‑selling operations, aligning point of sale data with digital order flows for unified customer visibility.
Governance included standardizing POS and loyalty data models and a phased onboarding approach for stores and seller groups to enable consistent reporting and insight generation. Public accounts and ETP testimonials indicate POS and loyalty feeds were used for analytics and customer insights, and the omnichannel rollout materially increased digital and direct-selling contribution during 2020.
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