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List of Evolutio Contact Center Cloud Customers

Evolutio
Location
Calle Isabel Colbrand, 8.,
Madrid, 28050,
Spain
Website
https://www.evolutio.com/
Phone
34 91 270 6000
Artw industry
Professional Services
Employee
1500
Revenue
$219M

Since 2010, our global team of researchers has been studying Evolutio Contact Center Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Evolutio Contact Center Cloud for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Evolutio Contact Center Cloud for Call Center include: Puig, a Spain based Retail organisation with 7539 employees and revenues of $4.64 billion, Credito Y Caucion, a Spain based Insurance organisation with 1500 employees and revenues of $500.0 million, aProperties, a Spain based Construction and Real Estate organisation with 250 employees and revenues of $50.0 million, Servicios Funerarios de Madrid Spain, a Spain based Government organisation with 421 employees and revenues of $48.0 million, Gamels&Co, a Indonesia based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using Evolutio Contact Center Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Evolutio Contact Center Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
aProperties Construction and Real Estate 250 $50M Spain Evolutio Evolutio Contact Center Cloud Call Center 2023 n/a
In 2023, aProperties implemented Evolutio Contact Center Cloud as a cloud-based Call Center platform hosted on their corporate website. Evolutio Contact Center Cloud was deployed to centralize inbound customer contact for sales and property management, positioning the application as the primary web-facing contact channel for lead capture and service inquiries. The implementation leverages Call Center functional capabilities common to cloud contact solutions, including automatic call distribution, interactive voice response, web chat engagement and a browser-based agent desktop to support omni-channel routing. The solution is embedded in the website to surface web form and chat sessions to live agents, and the architecture favors cloud-native, browser-access delivery with centralized operational reporting. Operational scope covers customer service and sales teams within aProperties in Spain, with governance aligned to commercial operations to standardize contact workflows, agent routing rules and escalation processes.
Credito Y Caucion Insurance 1500 $500M Spain Evolutio Evolutio Contact Center Cloud Call Center 2023 n/a
In 2023 Credito Y Caucion implemented Evolutio Contact Center Cloud as a Call Center solution and deployed the application on their public website to handle customer-facing interactions. The deployment is focused on the insurer's customer service and policyholder communication channels across its Spain operations, positioning Evolutio Contact Center Cloud to serve as the primary web‑facing contact layer for inbound requests. The implementation uses a cloud hosted contact routing architecture embedded into the website, providing omnichannel session handling, interactive voice response flows, and agent desktop functionality consistent with Call Center platform capabilities. Configuration work emphasized routing rules, queue management, and scripted agent workflows to support contact handling and service continuity. Integration scope centers on capturing inbound contacts originating from the corporate website and routing them into centralized contact queues, with operational coverage aligned to customer service teams. Governance and rollout emphasized standardized routing policies and agent workflow standardization to align contact handling across the insurer's service functions.
Gamels&Co Professional Services 10 $1M Indonesia Evolutio Evolutio Contact Center Cloud Call Center 2023 n/a
In 2023, Gamels&Co implemented Evolutio Contact Center Cloud on its website. Gamels&Co uses Evolutio Contact Center Cloud as a Call Center solution for customer support and sales inquiry handling for the Indonesia based professional services firm. The deployment runs as a cloud hosted instance embedded into the corporate website to expose web chat and click to call entry points, with browser based agent consoles and cloud queued call handling. Functional capabilities aligned to the Call Center category include inbound voice routing, interactive voice response flows, web chat widget, browser based agent desktop and operational reporting and call recording typical of contact center platforms. Integration is explicitly surfaced via the website implementation, embedding customer engagement channels into web pages to capture leads and service requests. Governance and operations are scaled to a 10 person firm, with centralized configuration and user administration managed by internal operations rather than a dedicated IT program, and rollout focused on lightweight configuration and browser delivered agent workflows.
Professional Services 10 $1M Spain Evolutio Evolutio Contact Center Cloud Call Center 2023 n/a
Retail 7539 $4.6B Spain Evolutio Evolutio Contact Center Cloud Call Center 2023 n/a
Government 421 $48M Spain Evolutio Evolutio Contact Center Cloud Call Center 2023 n/a
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Buyer Intent: Companies Evaluating Evolutio Contact Center Cloud

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FAQ - APPS RUN THE WORLD Evolutio Contact Center Cloud Coverage

Evolutio Contact Center Cloud is a Call Center solution from Evolutio.

Companies worldwide use Evolutio Contact Center Cloud, from small firms to large enterprises across 21+ industries.

Organizations such as Puig, Credito Y Caucion, aProperties, Servicios Funerarios de Madrid Spain and Gamels&Co are recorded users of Evolutio Contact Center Cloud for Call Center.

Companies using Evolutio Contact Center Cloud are most concentrated in Retail, Insurance and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Evolutio Contact Center Cloud are most concentrated in Spain and Indonesia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Evolutio Contact Center Cloud across Americas, EMEA, and APAC.

Companies using Evolutio Contact Center Cloud range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Evolutio Contact Center Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Evolutio Contact Center Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.