List of Exela PCH Global Customers

Exela Technologies

2701 E. Grauwyler Road,
Irving, 75061, TX,
United States

https://www.exelatech.com/

1 844-935-2832

Professional Services

14100

$1.1B

Since 2010, our global team of researchers has been studying Exela PCH Global customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Exela PCH Global for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Exela PCH Global for Revenue Cycle Management include: McKesson, a United States based Distribution organisation with 45000 employees and revenues of $359.10 billion, CareSource, a United States based Insurance organisation with 4500 employees and revenues of $11.80 billion, Utica National Insurance Group, a United States based Insurance organisation with 1400 employees and revenues of $1.70 billion, Blue Cross Complete of Michigan, a United States based Insurance organisation with 7000 employees and revenues of $1.44 billion, AmeriHealth Caritas Pennsylvania, a United States based Insurance organisation with 3000 employees and revenues of $1.00 billion and many others.

Contact us if you need a completed and verified list of companies using Exela PCH Global, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Exela PCH Global customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
AmeriHealth Caritas Pennsylvania	Insurance	3000	$1.0B	United States	Exela Technologies	Exela PCH Global	Revenue Cycle Management	2023	n/a	In 2023, AmeriHealth Caritas Pennsylvania provisioned Exela PCH Global as an alternative claims submission channel after a security incident caused an interruption at the Change Healthcare electronic data interchange clearinghouse. Exela PCH Global was used to enable direct claims entry into the payer claims processing system and to support Revenue Cycle Management for AmeriHealth Caritas Pennsylvania, AmeriHealth Caritas Pennsylvania Community HealthChoices CHC, and AmeriHealth Caritas Pennsylvania VIP Care Providers. The deployment emphasized manual claims capture and submission workflows, with providers registering on the PCH Global web portal and selecting Payor as the referral source during sign up. Functional capabilities implemented included direct claims entry, user account registration, promo code based fee waivers using Exela-EDI, and access to a PCH Global Registration manual hosted in the portal Resource Menu. The solution mirrored the claim submission functionality previously available through the NaviNet provider portal by enabling provider-side claim construction and electronic transmission. Operational coverage focused on external provider organizations interacting with AmeriHealth Caritas Pennsylvania reimbursement processes, rather than internal back office reconfiguration. Exela PCH Global functioned as an alternate EDI channel into the existing claims processing pathway, ingesting manually entered claims for adjudication by the payer claims system while the Change Healthcare clearinghouse was unavailable. Providers were instructed to register at https://pchhealth.global and complete self-service registration steps to gain access. Governance for the interim rollout assigned provider organizations frontline submission responsibility, while AmeriHealth Caritas Pennsylvania retained Provider Services as the escalation point for questions and noted Provider Services could not accelerate payment processing. The interim arrangement was positioned as a temporary operational workaround to restore claim intake continuity, with portal-hosted documentation and registration controls used to standardize provider onboarding.
Blue Cross Complete of Michigan	Insurance	7000	$1.4B	United States	Exela Technologies	Exela PCH Global	Revenue Cycle Management	2015	n/a	In 2015, Blue Cross Complete of Michigan implemented Exela PCH Global as its Revenue Cycle Management application to provision direct claims entry and electronic claims intake for provider billing workflows. The deployment used Exela PCH Global to enable web-based provider registration, profile management, and subscription controls tied to payer mappings, with providers instructed to register at pchhealth.global and select payer AmeriHealth during onboarding. The Exela PCH Global implementation included functional capabilities aligned to Revenue Cycle Management, specifically electronic claims submission, manual direct claims entry, user account and profile administration, and subscription-level access controls. Providers were guided through Manage User and My Profile flows and to use the Subscription Details screen to apply the promo code Exela-EDI when completing registration. Operationally the Exela PCH Global rollout sat alongside alternative electronic intake channels, with Blue Cross Complete establishing a parallel connection to Availity to receive electronic claims while Change Healthcare connectivity was intermittent. Blue Cross Complete communicated an operational extension to the standard claims filing time limit by 30 days due to a Change Healthcare network interruption and confirmed that payments for claims submitted prior to the incident were resumed, reflecting coordinated intake and adjudication continuity across Exela PCH Global and other electronic channels. Governance and provider support for the Exela PCH Global implementation emphasized self-service registration, a published PCH Global User Manual, and Provider Inquiry support through Provider Services and account executives. The implementation narrative positions Exela PCH Global as the Revenue Cycle Management application supporting provider-facing claims workflows, registration governance, and alternate electronic submission paths during third party network outages.
CareSource	Insurance	4500	$11.8B	United States	Exela Technologies	Exela PCH Global	Revenue Cycle Management	2021	n/a	In 2021 CareSource deployed Exela PCH Global for Revenue Cycle Management. The cloud based PCH Global rollout was scoped to process claims and provider correspondence for approximately 2 million members across several states, establishing Exela PCH Global as a centralized claims intake and adjudication platform for Medicaid operations. Implementation emphasized claims processing and correspondence capabilities, including edit resolution engines, digital appeals workflows and payment transparency features. The deployment configured Exela PCH Global to expose self service data analytics and reporting, with ongoing enhancement of analytics as additional claim volumes are processed. Architecture used a cloud hosted network designed for scalability, high uptime and business continuity protections, enabling centralized processing of provider submissions and member communications. Integrations targeted digital connections between providers, members and the payer to enable cleaner claims and more transparent payment workflows, reflecting the platform focus on correspondence handling and edit resolution for submitted claims. Operational coverage included claims operations, provider relations and analytics teams across multiple states, with rollout priorities on automated edit resolution and digital appeals to reduce manual correspondence handling. Governance incorporated provisioning of self service analytics access for internal stakeholders and ongoing platform investment by the vendor to expand edit resolution and reporting capabilities as stated.
	Distribution	45000	$359.1B	United States	Exela Technologies	Exela PCH Global	Revenue Cycle Management	2018	n/a
	Insurance	100	$10M	United States	Exela Technologies	Exela PCH Global	Revenue Cycle Management	2015	n/a
	Insurance	1400	$1.7B	United States	Exela Technologies	Exela PCH Global	Revenue Cycle Management	2018	n/a

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