List of Experian PowerCurve Customers
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Since 2010, our global team of researchers has been studying Experian PowerCurve customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Experian PowerCurve for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Experian PowerCurve for Debt Collection and Recovery include: Bank of Ireland UK, a United Kingdom based Banking and Financial Services organisation with 8696 employees and revenues of $6.61 billion, Bank of Ireland, a Ireland based Banking and Financial Services organisation with 11386 employees and revenues of $5.20 billion and many others.
Contact us if you need a completed and verified list of companies using Experian PowerCurve, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Experian PowerCurve customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Bank of Ireland | Banking and Financial Services | 11386 | $5.2B | Ireland | Experian | Experian PowerCurve | Debt Collection and Recovery | 2015 | n/a |
In 2015, Bank of Ireland deployed Experian PowerCurve for Debt Collection and Recovery as a core system supporting collections workflows across retail lending segments. Operational adoption focused on collections, back office support, and customer services inside AA personal loans and PO Money teams, with active use documented at the Multi-Services Agent site in Basildon from December 2017 onward.
Experian PowerCurve was configured to support case management and workflow-driven collections activities, enabling agents to create, update, and manage work-cases through structured queues and scripted interactions. The implementation emphasized agent-facing functionality for outbound and inbound telephone collections, as well as tools for proofing and maintaining written correspondence, consistent with Debt Collection and Recovery functional terminology.
The deployment integrated directly with Vision for customer database searching and updating, and with Advanced Digital Image Repository for contract proofing and retrieval, establishing a linked operational stack for customer records and document management. Operational coverage included frontline collectors, back office support staff, and training leads who used PowerCurve and Vision together to maintain case histories and evidence of customer communications.
Governance and process changes accompanied the rollout, with designated training responsibilities for new agents, ongoing quality checks of external correspondence, and calendar year work-case updating and reporting routines. Day to day operations reinforced strict GDPR privacy standards when handling customer data within Experian PowerCurve and connected repositories, and quality assurance was embedded as part of standard collections workflows.
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Bank of Ireland UK | Banking and Financial Services | 8696 | $6.6B | United Kingdom | Experian | Experian PowerCurve | Debt Collection and Recovery | 2015 | n/a |
In 2015 Bank of Ireland UK implemented Experian PowerCurve to support its Debt Collection and Recovery operations, establishing the application as a central case management and collections platform for AA personal loans and PO Money. Experian PowerCurve was deployed to manage work-cases and customer-facing collection workflows used by Multi-Services Agent teams at the Basildon site, and to support back office support and customer services functions alongside agent training responsibilities.
The implementation emphasized case management capabilities within Experian PowerCurve, including structured work-case updates, scripted collections workflows, and consolidated customer record searches and updates. Agents used Experian PowerCurve to open, update, and maintain detailed case reports and to perform quality checks on written correspondence, aligning operational activities with standardized collections processes.
Experian PowerCurve was integrated operationally with Vision for customer database searching and updating, and with Advanced Digital Image Repository for proofing and accessing stored contracts. These integrations supported document verification and customer data reconciliation across collections and back office service tasks, while maintaining strict GDPR privacy standards in handling customer information.
Governance and process controls were applied through role-based agent duties, ongoing training of new agents, and routine quality assurance on external correspondence. Experian PowerCurve served as the primary platform for case orchestration, compliance-conscious recordkeeping, and the operational coordination of collections, back office, and customer service teams.
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