List of Eyos Connect Customers
Since 2010, our global team of researchers has been studying Eyos Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Eyos Connect for Customer Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Eyos Connect for Customer Analytics include: New Look United Kingdom, a United Kingdom based Retail organisation with 8000 employees and revenues of $929.0 million, Vivienne Westwood, a United Kingdom based Retail organisation with 281 employees and revenues of $128.0 million, POLITIX, a Australia based Retail organisation with 250 employees and revenues of $27.0 million and many others.
Contact us if you need a completed and verified list of companies using Eyos Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Eyos Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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New Look United Kingdom | Retail | 8000 | $929M | United Kingdom | Eyos | Eyos Connect | Customer Analytics | 2021 | n/a |
In 2021, New Look United Kingdom deployed Eyos Connect as a Customer Analytics solution to capture consented, item-level in store transaction data via digital receipts. Eyos Connect was configured to capture shopper consent and SKU level transaction detail at point of sale and to persist structured receipt records for downstream processing.
The implementation implemented digital receipt capture, consent management, and a data pipeline that fed Emarsys and social ad platforms for offline conversion tracking, aligning retail transaction signals with CRM and advertising systems. Operational coverage encompassed New Look stores across the United Kingdom and impacted retail operations, CRM, and marketing workflows.
Governance and rollout focused on store level configuration and accuracy controls, producing over 95% data accuracy and an 84% digital receipt opt in rate during the program roll out. The Eyos Connect deployment enabled attribution of over £34 million of in store revenue to Facebook and Instagram campaigns, operationalizing offline attribution between in store transactions and digital advertising.
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POLITIX | Retail | 250 | $27M | Australia | Eyos | Eyos Connect | Customer Analytics | 2022 | n/a |
In 2022 POLITIX implemented Eyos Connect, a Customer Analytics application, to identify in store shoppers using digital receipts and stream transactional data in real time into their CRM, Salesforce. The deployment covered POLITIX's Australia and New Zealand store estate and was completed without changes to EPOS.
Eyos Connect was configured to capture digital receipt events at point of sale and normalize transactional records for real time routing into Salesforce, enabling unified online and offline customer profiles. Functional capabilities implemented included shopper identification via digital receipt tokens, real time transaction streaming, and data orchestration to support CRM driven marketing and loyalty workflows. Eyos Connect's Customer Analytics features were used to align retail sales events with ecommerce and loyalty records.
Integration focused on a direct real time feed into Salesforce, consolidating transactional and loyalty signals into CRM for marketing automation, loyalty enrollment, and customer service workflows. Operational coverage included store operations, CRM and marketing teams across the retail organization, supporting ongoing loyalty sign up processes and returning customer engagement. Governance emphasized control of data flows into Salesforce and centralized orchestration of online and offline journey stitching.
Outcomes reported in year one included a 60% increase in loyalty sign ups and approximately a 12% increase in sales from returning customers, achieved without EPOS modification. These results reflect Eyos Connect delivering measurable retail and CRM impacts for POLITIX.
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Vivienne Westwood | Retail | 281 | $128M | United Kingdom | Eyos | Eyos Connect | Customer Analytics | 2021 | n/a |
In 2021, Vivienne Westwood implemented Eyos Connect from Eyos to capture in store digital receipts and route store transactional data and opt ins into Mapp Cloud. The Eyos Connect deployment, classified under Customer Analytics, focused on ingesting store level purchases and opt ins to support personalization and unified customer data across retail and CRM in the United Kingdom.
Implementation centered on digital receipt ingestion, consent capture and data normalization so transaction events could be consistently mapped to customer profiles in Mapp Cloud. Configuration work included consent flags, attribute enrichment and segmentation rules to enable targeted communications and personalization, reflecting core Customer Analytics capabilities for behavioral and transaction driven marketing. The Eyos Connect configuration produced event level purchase records and consent attributes for downstream use by marketing and CRM systems.
Integration architecture routed Eyos Connect outputs directly into Mapp Cloud as the central customer data store, enabling Mapp to ingest store level purchases and opt ins for marketing automation and insight led personalization. Operational scope covered retail store operations and CRM teams across the United Kingdom, aligning point of sale digital receipt workflows with centralized customer profiles. Governance activity emphasized consent handling and data mapping rules to ensure transactional events and opt ins were consistently attributed to customer records.
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