List of FICO Decision Management Suite Customers
Fair Isaac Corporation
5 West Mendenhall Suite 105,
Bozeman, 59715, MT,
United States
Bozeman, 59715, MT,
United States
1 406-982-7276
Professional Services
3718
$1.7B
Since 2010, our global team of researchers has been studying FICO Decision Management Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FICO Decision Management Suite for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FICO Decision Management Suite for Analytics and BI include: FIS, a United States based Professional Services organisation with 60000 employees and revenues of $10.13 billion, Home Credit, a Netherlands based Banking and Financial Services organisation with 132000 employees and revenues of $3.19 billion, Shop Direct, a United Kingdom based Retail organisation with 3500 employees and revenues of $2.44 billion and many others.
Contact us if you need a completed and verified list of companies using FICO Decision Management Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Analytics and BI software purchases.
The FICO Decision Management Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Analytics and BI software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
FIS | Professional Services | 60000 | $10.1B | United States | FICO | FICO Decision Management Suite | Analytics and BI | 2018 | n/a |
In 2018 FIS's Worldpay business implemented FICO Decision Management Suite, deploying FICO Merchant Acquiring Solutions to automate merchant onboarding within its merchant acquiring operations. The initiative targeted merchant acceptance and contingent risk management for a portfolio that processes more than 17 billion payment transactions annually for nearly half a million retail merchants, aligning the deployment with Analytics and BI objectives to centralize decisioning data and scoring.
The implementation configured decisioning modules within FICO Decision Management Suite, including rule based decision logic, scorecard scoring and decision orchestration to automate underwriting and pricing decisions. Configuration emphasized workflow automation to replace manual review steps, accelerating decision execution and standardizing acceptance criteria across merchant types.
Operationally the solution was embedded into merchant onboarding and pricing decision workflows used by acquiring, underwriting and sales enablement teams, and it supported faster engagement with independent sales organizations and merchant banks. The deployment consolidated decision inputs and operationalized pricing offers, enabling consistent risk screening and faster credit acceptance while remaining within the Analytics and BI domain for decision intelligence.
Governance and process changes focused on moving manual checks into automated decision workflows managed through the FICO Decision Management Suite, with controls to adjust rules and score thresholds over time. As an explicit outcome Worldpay cut merchant onboarding from days to minutes, which facilitated rapid growth and opened new possibilities for partnerships with independent sales organizations and merchant banks.
|
 |
Home Credit | Banking and Financial Services | 132000 | $3.2B | Netherlands | FICO | FICO Decision Management Suite | Analytics and BI | 2017 | n/a |
In 2017 Home Credit implemented FICO Decision Management Suite to enable a more agile approach to decision-making across its operations in 11 countries. The FICO Decision Management Suite was deployed as an Analytics and BI platform to centralize decision logic, support predictive analytics, and operationalize scoring and rule execution for consumer finance decision flows.
The implementation focused on embedding decision management into credit underwriting, risk scoring, and customer acquisition workflows, using modules for predictive model execution, business rules orchestration, and model management with version control. Configuration emphasized reusable decision components and real-time decisioning capabilities, allowing standardized credit policies across markets while supporting localized parameterization.
Governance established a centralized decision repository, formal model governance processes, and controlled promotion paths for models and rules into production to support coordinated rollout across multiple countries and business units. The deployment was explicitly aimed at accelerating decision cycles to support Home Credit Group's objective of radical but sustainable growth.
|
 |
Shop Direct | Retail | 3500 | $2.4B | United Kingdom | FICO | FICO Decision Management Suite | Analytics and BI | 2015 | n/a |
In 2015 Shop Direct implemented the FICO Decision Management Suite to centralize enterprise fraud detection and decisioning, aligning the deployment with its Analytics and BI strategy. The FICO Decision Management Suite was applied across the group’s retail channels to provide real-time decisioning for online purchases and credit applications. The implementation replaced Oracle OBIEE for the enterprise fraud analytics and decisioning use case.
The deployment uses FICO Decision Management Suite capabilities to score every transaction in real time, comparing multiple facets of a purchase against a customer profile to detect unusual patterns. The solution also performs decision scoring for new credit applications, and operationalizes decision logic through FICO® Blaze Advisor® decision rules management. Configuration covers rule authoring, scoring pipelines, and real-time policy evaluation consistent with fraud detection workflows.
Operational scope includes Shop Direct’s ecommerce sites Very.co.uk, Littlewoods.com and VeryExclusive.co.uk, and accommodates multiple payment options including interest-free credit and instalment plans by applying real-time scoring to each payment flow. The fraud operations team defines review rates, policy rules and flash fraud rules within Blaze Advisor, enabling rule-driven review queues and policy enforcement. Integrations focus on ingesting transaction and application data feeds for scoring and feeding review outcomes back into transactional workflows.
Governance was structured to give the fraud team direct control of decision rules and review thresholds, shifting operational ownership to risk and fraud analysts while standardizing decision logic in Blaze Advisor. This implementation emphasizes centralized decision management, rule lifecycle control, and real-time scoring to support fraud review and credit risk workflows across Shop Direct’s ecommerce operations.
|
Showing 1 to 3 of 3 entries
Buyer Intent: Companies Evaluating FICO Decision Management Suite
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FICO Decision Management Suite. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating FICO Decision Management Suite for Analytics and BI include:
- Discover Financial Services, a Capital One Company, a United States based Banking and Financial Services organization with 21100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD FICO Decision Management Suite Coverage
FICO Decision Management Suite is a Analytics and BI solution from FICO.
Companies worldwide use FICO Decision Management Suite, from small firms to large enterprises across 21+ industries.
Organizations such as FIS, Home Credit and Shop Direct are recorded users of
FICO Decision Management Suite for Analytics and BI.
Companies using FICO Decision Management Suite are most concentrated in Professional Services, Banking and Financial Services and Retail, with adoption spanning over 21 industries.
Companies using FICO Decision Management Suite are most concentrated in United States, Netherlands and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FICO Decision Management Suite across Americas, EMEA, and APAC.
Companies using FICO Decision Management Suite range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of FICO Decision Management Suite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified FICO Decision Management Suite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.