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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of FICO Forecaster Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Avis UK Professional Services 328 $198M United Kingdom FICO FICO Forecaster Demand Forecasting and Planning 2010 n/a
In 2010 Avis UK implemented FICO Forecaster as a Demand Forecasting and Planning solution to generate system-based forecasts and prescriptive recommendations for fleet distribution, pricing and allocation across its European operations. The deployment centered on supporting fleet management and pricing decision workflows, aligning forecasting outputs with allocation and revenue management processes. Implementation signals point to the use of FICO Xpress Optimization and likely FICO Xpress Insight as part of the FICO Forecaster implementation, based on public case materials, delivering optimization and forecast user interfaces consistent with the Demand Forecasting and Planning category. Functional capabilities included automated demand forecasting, prescriptive optimization for vehicle allocation, and pricing recommendation workflows to inform operational decisions. Operational coverage spanned European operations and impacted fleet operations, pricing teams and allocation planning. Public results reported from the implementation include an uplift of approximately two percentage points in fleet utilization and roughly $19M in annual benefits, reflecting system-driven allocation and pricing improvements.
DoorDash Professional Services 23700 $10.7B United States FICO FICO Forecaster Demand Forecasting and Planning 2023 n/a
In 2023, DoorDash implemented FICO Forecaster for Demand Forecasting and Planning, deploying the FICO Forecaster capability to support demand forecasting and operational planning functions across its delivery operations. DoorDash implemented FICO Forecaster to align forecasting inputs with operational planning workflows and solver orchestration for routing and fulfillment decisions. DoorDash leveraged FICO Xpress Optimization to accelerate delivery-matching and routing decisions in its United States operations, reporting 10–100x faster solve times and enabling higher-quality multi-order routing decisions. The implementation centers on optimization engines and solver orchestration integrated into routing decision support, with functionality aligned to Demand Forecasting and Planning such as scenario-based demand inputs, routing-aware batching logic, and decision automation that bridges forecasting outputs to operational schedulers. Operational coverage emphasized delivery operations and planning teams in the United States, with the optimization work inferred to feed demand forecasting and operational planning workflows and to be surfaced to business users via FICO deployment tooling. Governance focused on embedding solver results into planning workflows and exposing optimization outputs for business user review, enabling closer alignment between the FICO Forecaster application, optimization engines, and day-to-day routing operations.
Fleury Sa Healthcare 1600 $500M Brazil FICO FICO Forecaster Demand Forecasting and Planning 2018 n/a
In 2018, Grupo Fleury implemented FICO Forecaster, a FICO Xpress Insight based application for Demand Forecasting and Planning. The deployment targeted demand planning and resource allocation across its diagnostic services in Brazil, automating forecast creation workflows and reducing forecast generation time from about one month to roughly 30 minutes. FICO Forecaster was configured to support demand planning modules and scenario analysis consistent with Demand Forecasting and Planning applications, embedding automated forecast generation, hierarchical forecasting and time series management into operational planning cycles. The solution used FICO Xpress Insight as the analytics and orchestration layer, centralizing model execution and forecast versioning for planning teams. Operational coverage emphasized diagnostic service lines and scheduling functions to deliver higher granularity in demand signals. Planning governance and cadence were updated to incorporate FICO Forecaster outputs into routine resource allocation reviews and operational planning meetings, with planners adopting the platform for scheduled forecast runs. The implementation delivered reported outcomes including overall MAPE below 10%, forecast creation time of roughly 30 minutes, and expected cost savings through improved resource allocation.
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FAQ - APPS RUN THE WORLD FICO Forecaster Coverage

FICO Forecaster is a Demand Forecasting and Planning solution from FICO.

Companies worldwide use FICO Forecaster, from small firms to large enterprises across 21+ industries.

Organizations such as DoorDash, Fleury Sa and Avis UK are recorded users of FICO Forecaster for Demand Forecasting and Planning.

Companies using FICO Forecaster are most concentrated in Professional Services and Healthcare, with adoption spanning over 21 industries.

Companies using FICO Forecaster are most concentrated in United States, Brazil and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FICO Forecaster across Americas, EMEA, and APAC.

Companies using FICO Forecaster range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of FICO Forecaster include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified FICO Forecaster customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Demand Forecasting and Planning.