List of FICO Responsible AI Customers
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Since 2010, our global team of researchers has been studying FICO Responsible AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FICO Responsible AI for ML and Data Science Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FICO Responsible AI for ML and Data Science Platforms include: Bradesco, a Brazil based Banking and Financial Services organisation with 84022 employees and revenues of $46.67 billion, Industrial Alliance Portfolio Management (IAPM), a Canada based Insurance organisation with 10200 employees and revenues of $4.10 billion and many others.
Contact us if you need a completed and verified list of companies using FICO Responsible AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FICO Responsible AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bradesco | Banking and Financial Services | 84022 | $46.7B | Brazil | FICO | FICO Responsible AI | ML and Data Science Platforms | 2019 | n/a |
In 2019, Bradesco implemented FICO Responsible AI as part of its ML and Data Science Platforms investment to extend the FICO Platform deployment for real-time fraud detection and digital account opening in Brazil. Bradesco used the FICO Platform and the SAFER AI fraud and compliance capability to modernize transaction screening and onboarding workflows at scale.
The implementation configured FICO Responsible AI capabilities including explainability, model governance, and model monitoring alongside real-time scoring and SAFER AI decision logic. Functional modules applied to the deployment encompassed fraud detection models, automated decisioning for digital account opening, and extension into credit decisioning where explainability and governance controls were required.
Operationally the solution was embedded into real-time transaction processing and digital onboarding workflows, covering retail banking fraud, compliance screening, and credit decision touchpoints in Brazil. The deployment affected customer onboarding and transaction authorization business functions, and used model governance and monitoring features to operationalize ongoing model oversight and decision explainability.
As described in the vendor announcement, the rollout delivered measurable operational outcomes, reducing fraud related customer disruption by approximately 89 percent, cutting transaction rejections by 25 percent, and increasing real-time account openings by 11 percent.
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Industrial Alliance Portfolio Management (IAPM) | Insurance | 10200 | $4.1B | Canada | FICO | FICO Responsible AI | ML and Data Science Platforms | 2024 | n/a |
In 2024, Industrial Alliance Portfolio Management (IAPM) implemented FICO Responsible AI in the ML and Data Science Platforms category to extend FICO Platform capabilities for insurance underwriting. The initiative targeted automating and accelerating underwriting decisions, aiming for up to 80 percent automation and enabling more real-time underwriting interactions for advisors and clients in Canada.
The deployment of FICO Responsible AI included real-time decisioning, explainable machine learning and governance capabilities aligned with decision orchestration for underwriting workflows. FICO Responsible AI was configured to provide model explainability and governance artifacts, supporting automated decision flows and human-in-the-loop review points consistent with ML and Data Science Platforms functionality.
Operational scope centered on insurance underwriting functions, with the capability surface exposed to advisor channels and underwriting operations across Canada. The implementation emphasized real-time decision availability for advisors and client-facing workflows while embedding explainability into model outputs for operational use.
Governance and process change focused on embedding explainable ML and model governance into underwriting workflows, enabling auditability and consistent decision logic. Rollout expanded FICO Platform usage within the insurer’s underwriting domain and explicitly targeted increased automation outcomes, while maintaining governed model behavior through the FICO Responsible AI features described.
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