List of Finys Billing Customers
Finys
1050 Wilshire Drive, Suite 301,
Troy, 48084, MI,
United States
Troy, 48084, MI,
United States
1 248-833-1805
Professional Services
120
$15M
Since 2010, our global team of researchers has been studying Finys Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finys Billing for Insurance Billing Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finys Billing for Insurance Billing Administration include: Virginia Farm Bureau Insurance, a United States based Insurance organisation with 1000 employees and revenues of $500.0 million, Wayne Insurance Group, a United States based Insurance organisation with 60 employees and revenues of $100.0 million, Farmers of Salem, a United States based Insurance organisation with 60 employees and revenues of $40.0 million, American Surety Company, a United States based Insurance organisation with 30 employees and revenues of $18.0 million, Mennonite Mutual Insurance, a United States based Insurance organisation with 40 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Finys Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finys Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Surety Company | Insurance | 30 | $18M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2020 | n/a |
In 2020, American Surety Company began working with Finys Billing in the Insurance Billing Administration category to support a new Miscellaneous Surety division focused on small commercial surety bonds. The engagement was initiated while the company was standing up business processes and evaluating systems for bond issuance, with Finys Billing scoped to handle billing, claims accounting, financial reporting, agency management, document management, diary workflows, and payment processing for agencies and applicants.
Finys Billing was configured to match American Surety’s screen flows, including Bond Management, Billing, Documents, and Diary, and Finys provided a functionally accurate, configurable testing environment. The vendor demonstrated early data migration and adapter logic, and the project produced a prioritized gap list during user acceptance testing in the first half of 2021 to sequence production features based on immediate revenue flow and operational risk.
A key technical deliverable was an interface between the selected third party bond-issuance system and Finys Billing, plus data migration tooling that was demonstrated early in the evaluation. Operational coverage included agency pilot onboarding the week of May 15, 2022, and a production go live in June of 2022, after iterative UAT cycles; project communications and incident response were highlighted when a prelaunch security shutdown was resolved overnight and the pilot proceeded without data or processing failure.
Governance and rollout emphasized process documentation, joint prioritization of time and cost, and direct involvement of Finys development resources on calls to accelerate issue resolution. Ongoing operational practices include regular UAT updates, brief scheduled maintenance windows that have been executed in 15 minutes, and continuity through low vendor turnover, with Finys infrastructure and security teams supporting databases, claims workflows, reinsurance interfaces, and future feature planning.
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Farmers of Salem | Insurance | 60 | $40M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2020 | n/a |
In 2020, Farmers of Salem implemented Finys Billing in the Insurance Billing Administration category. The deployment centralized policy administration, billing, and claims processes for the 60 person mutual insurer writing personal and commercial lines across New Jersey, Pennsylvania, Maryland, and Delaware, and included initial product builds for Homeowners, Personal Umbrella, Combination Dwelling, with Business Owners Policy and Commercial Package queued for rollout.
The implementation delivered core modules for policy administration, billing, and claims, and included the Finys user interface, completed declarations, and both online and batch integrations. The project team used the Finys Design Studio to build rating algorithms, rate data tables, and test cases, and to create a smart model, endorsement forms, and Lookup Lists, aligning rating and product configuration with underwriting and actuarial needs.
Operational integrations provided self-service portals for insureds and agents, enabling policy registration, document retrieval, payment processing, quoting, policy issuance, claims reporting, and claim status visibility. Claims functionality implemented detailed payment tracking by individual coverages and expense reporting for inhouse and outside adjusters, engineers, roofers, and attorneys, and the claims conversion was performed as a point in time cutover for all lines of business.
Governance and rollout were structured with biweekly full team calls and weekly breakout calls for policy, billing, claims, and reports, enabling rapid issue resolution and release review. Stakeholders reported improved agent ease of doing business, fewer inbound calls to claims due to portal visibility, and the vendor team accommodated mid project scope changes including adding additional states, which provided operational flexibility during conversion.
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Hospitality Insurance Group | Insurance | 36 | $10M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2020 | n/a |
In 2020, Hospitality Insurance Group implemented Finys Billing. The Insurance Billing Administration deployment consolidated the insurer's core policy administration, claims, and billing functions across seven states, covering Commercial Property, General Liability, and Liquor Liability lines of business.
The project used Finys Design Studio to configure quoting ahead of the full rollout, enabling underwriters to begin quoting on Finys Billing roughly one year before full system activation. Finys Billing was configured with a rules engine that removed spreadsheet dependent calculations, and the policy administration, claims, and billing modules were implemented to centralize underwriting workflows and payment processing.
Marias Technology acted as the technical implementation partner, defining requirements, developing test plans, and translating Hospitality Insurance Group business needs into Finys system specifications. The program launched all seven states and multiple lines of business simultaneously, simplifying agent and broker interactions by avoiding a patchwork of staggered processes.
Governance and change management emphasized staged feature exposure, leadership coaching on user expectations, and vendor supported configuration changes. The go live was reported as remarkably smooth and stable, underwriting teams adopted the system quickly, and the insurer is planning portal and mobile access alongside a business owners policy offering to expand into standard markets.
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Mennonite Mutual Insurance | Insurance | 40 | $10M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2018 | n/a |
In 2018, Mennonite Mutual Insurance Company implemented Finys Billing, adopting the Finys Suite to address aging legacy systems and a failed implementation with a previous vendor. The deployment targeted Insurance Billing Administration to unify policy and claims data across lines of business and to extend secure, web based access to internal users and external agents.
The implementation emphasized configurable modules and self service configuration through Design Studio, enabling Mennonite Mutual to adapt product definitions, policy screens, and workflows without extensive custom coding. Finys Billing supported underwriting, billing, claims intake via FNOL, reserve and settlement authority parameterization, and month end reporting and commission processing, consolidating accounting and policy functions into the billing and administration layer.
Integrations were selected to facilitate underwriting workflows and to improve data flows between agents and back office systems, with Finys providing guidance on integration selection and setup. Operational coverage included underwriting, claims, agency distribution, accounting, and IT, with agent access and claims reporting explicitly called out as drivers of adoption and improved visibility into the full policy on the claim screen.
Governance changes accompanied the technical implementation, including creation of internal documentation for underwriters, a process re engineering mindset to reshape workflows rather than replicate prior practices, and an ongoing configuration model using Design Studio to balance product adaptations with process changes. Project continuity was maintained through a consistent Finys project team and participation in vendor advisory board sessions to leverage peer experience.
Explicit outcomes reported by Mennonite Mutual include improved agent satisfaction and FNOL adoption, faster accounting close cycles with month end reports and commissions available on the first day of the month, reduced need to purchase and maintain servers due to the web based architecture, clearer billing transparency and lower outstanding accounts receivable balances. Since 2018 direct written premium grew from 21,502,000 to just over 42,000,000 and staffing changed with the addition of an underwriting assistant, two underwriters, one IT person, and five claims representatives while absorbing two underwriting departures without replacement.
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Rogers & Gray Insurance Agency | Insurance | 20 | $2M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2018 | n/a |
In 2018 Rogers & Gray Insurance Agency implemented Finys Billing as part of the Finys Suite, addressing core needs in Insurance Billing Administration for its new MGA, Monomoy Insurance. The implementation supported an aggressive product launch for Monomoy Homeowners, with Finys Billing used alongside native Finys rating and policy issuance capabilities to provide a single integrated application for policy lifecycle and billing functions.
Deployment was executed in a phased architecture, with Phase 1 focused on minimal viable policy issuance and billing to meet a targeted go live date, and Phase 2 expanding integrations. Finys Billing was configured to handle invoicing and customer payment flows while the project added address verification, mortgage verification, LexisNexis screening, and an online pay portal tied to the carrier bank. Future Phase 3 work scoped pulling claims data from a third-party claims administrator into Finys for reporting, and adding producer management and distribution management from the Finys Suite.
Operational coverage concentrated on the MGA and Rogers & Gray agency channels, supporting underwriting, policy administration, billing, payments, and reporting for personal lines coastal-flood homeowners products. The rollout required close coordination with the Division of Insurance filing process, which created dependency-driven changes in backend configuration as filings evolved. Finys Billing was positioned as the central system of record for billing and payment history, with open integration points to the third-party claims administrator for downstream reporting.
Governance and program management emphasized high cadence communication and concurrent testing, with formal status updates twice weekly and user acceptance testing performed in parallel with development to hit timeline constraints. The implementation team absorbed a mid-project personnel change when a lead project manager departed, and Finys maintained continuity by reallocating resources, acknowledging both the agility and bandwidth limits of a smaller vendor. The project produced a near-term operational outcome with the first policy written on April 14 and active policy issuance soon after, while stakeholders continued to refine reports and remaining functionality as the system matured, noting ongoing stress and work to complete the platform.
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Insurance | 1000 | $500M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2011 | n/a |
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Insurance | 60 | $100M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2013 | n/a |
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Insurance | 10 | $1M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2018 | n/a |
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Buyer Intent: Companies Evaluating Finys Billing
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Finys Billing Coverage
Finys Billing is a Insurance Billing Administration solution from Innovative Computer Systems.
Companies worldwide use Finys Billing, from small firms to large enterprises across 21+ industries.
Organizations such as Virginia Farm Bureau Insurance, Wayne Insurance Group, Farmers of Salem, American Surety Company and Mennonite Mutual Insurance are recorded users of
Finys Billing for Insurance Billing Administration.
Companies using Finys Billing are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Finys Billing are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Finys Billing across Americas, EMEA, and APAC.
Companies using Finys Billing range from small businesses with 0-100 employees - 87.5%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Finys Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Finys Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Billing Administration.