List of Finys Claims Administration Customers
Finys
1050 Wilshire Drive, Suite 301,
Troy, 48084, MI,
United States
Troy, 48084, MI,
United States
1 248-833-1805
Professional Services
120
$15M
Since 2010, our global team of researchers has been studying Finys Claims Administration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finys Claims Administration for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finys Claims Administration for Insurance Claims Management include: Virginia Farm Bureau Insurance, a United States based Insurance organisation with 1000 employees and revenues of $500.0 million, Wayne Insurance Group, a United States based Insurance organisation with 60 employees and revenues of $100.0 million, Farmers of Salem, a United States based Insurance organisation with 60 employees and revenues of $40.0 million, American Surety Company, a United States based Insurance organisation with 30 employees and revenues of $18.0 million, Mennonite Mutual Insurance, a United States based Insurance organisation with 40 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Finys Claims Administration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finys Claims Administration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Surety Company | Insurance | 30 | $18M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2020 | n/a |
In 2020 American Surety Company began working with Finys Claims Administration. American Surety Company implemented Finys Claims Administration in an Insurance Claims Management deployment to support a newly created Miscellaneous Surety division and to centralize claims, billing, accounting, and financial reporting workflows.
Finys delivered functionally accurate, configurable modules that included Bond Management screen flow, Billing, Documents, Diary, Agency Management screens, payment processing for agencies and applicants, claims administration, financials and accounting, and reporting. American Surety did not adopt the Finys front end for bond issuance, so Finys built a data migration and an interface between the externally procured bond-issuance system and Finys Claims Administration to exchange bond and policy data during implementation.
The technical rollout followed a staged approach, Finys provisioned a test environment, the customer entered user acceptance testing by the first half of 2021, a single-agency pilot occurred on May 15, 2022, and full production was completed in June 2022. Finys managed infrastructure, security, and databases for the solution, kept development resources directly engaged on implementation calls, applied UAT updates in controlled windows, and resolved a pre-launch security shutdown prior to the pilot.
Governance emphasized a documented gap list and prioritized backlog to phase features into production, tight collaboration between American Surety subject matter experts and Finys developers, and coordinated cutover procedures with agency pilots. Outcomes explicitly reported by American Surety include a successful go-live, ongoing stable operations with no recurring outages, and increased confidence in vendor continuity and performance, summarized as solid performance, measurable value, and peace of mind.
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Farmers of Salem | Insurance | 60 | $40M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2020 | n/a |
In 2020, Farmers of Salem implemented Finys Claims Administration to modernize claims handling and add web-based self-service. The deployment focused on Insurance Claims Management and centralized claims, policy servicing, and billing workflows under a single, web-enabled claims platform.
Finys Claims Administration was configured to support detailed claims accounting and payment allocation, tracking payments at the individual coverage level for items such as service line coverage, sewer backup, and sump pump overflow while enabling single check issuance to simplify customer interactions. Claims modules implemented include claim intake and status tracking, assignment and workflow for in-house and outside adjusters, and expense-reporting capabilities for adjusters, engineers, roofers, and attorneys. On the policy side, the team used the Finys Design Studio to build rating algorithms, rate data tables, test cases, a smart model, endorsement forms, and Lookup Lists, and declarations were implemented as part of the conversion.
Integrations were delivered as online and batch interfaces, and the program included both an insured portal for policy registration, document retrieval, bill payment, and claims reporting, and an agent portal that enables policy issuance, claims logging, forms access, and access to both Finys and the prior system. The organization executed a point-in-time conversion for claims, shutting off the old claim system and going live for all lines of business, and configured reporting and billing flows consistent with agent feedback about invoice understandability. Operational coverage included claims, policy, billing, and reporting functions across the carrier as it wrote business in New Jersey, Pennsylvania, Maryland, and Delaware.
Governance for the implementation emphasized frequent vendor collaboration and structured release management, with biweekly full-team calls and weekly breakout sessions for policy, billing, claims, and reports to review release status and open tickets. The validated outcomes cited by the company include increased self-service for policyholders and agents, reduced inbound calls to the claims department, enhanced specificity in claim expense reporting useful for rating and actuarial work, and an ability to add additional states and product lines during the conversion due to vendor responsiveness.
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Hospitality Insurance Group | Insurance | 36 | $10M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2020 | n/a |
In 2020, Hospitality Insurance Group implemented Finys Claims Administration as its central Insurance Claims Management platform. The deployment brought Commercial Property, General Liability, and Liquor Liability lines live across seven states, and the quoting function was released nearly a year ahead of the full launch to accelerate user adoption and reduce change friction.
The implementation used Finys Design Studio to configure underwriting screens and business rules, and Hospitality deployed policy administration, claims, and billing modules in the production cutover. Finys Claims Administration leveraged a rules engine to eliminate spreadsheet-driven calculations for underwriters, and the configuration allowed multiple lines of business to be written on a single form to simplify processing and agent workflows.
Hospitality worked closely with Marias Technology to define requirements, convert business needs into system specifications, and execute testing, with Marias providing key technical and business-process support during implementation. The rollout was performed as a simultaneous go-live across all seven states and lines of business so agents and partners experienced a single unified process, and portals and mobile access were identified as the immediate next modules to support self-service quoting and issuance for standard market products.
Governance and change management emphasized expectation setting and hands-on coaching for staff, combined with the staged approach of enabling quoting first to build familiarity. The implementation was described by the client as remarkably smooth, with the system stable from day one and users reporting faster comfort and confidence processing on the platform. Hospitality also noted a commercial pricing relationship with Finys tied to premium, aligning vendor incentives with company growth.
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Insurance | 40 | $10M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2018 | n/a |
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Insurance | 20 | $2M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2018 | n/a |
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Insurance | 1000 | $500M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2011 | n/a |
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Insurance | 60 | $100M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2013 | n/a |
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Insurance | 10 | $1M | United States | Innovative Computer Systems | Finys Claims Administration | Insurance Claims Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Finys Claims Administration
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Finys Claims Administration Coverage
Finys Claims Administration is a Insurance Claims Management solution from Innovative Computer Systems.
Companies worldwide use Finys Claims Administration, from small firms to large enterprises across 21+ industries.
Organizations such as Virginia Farm Bureau Insurance, Wayne Insurance Group, Farmers of Salem, American Surety Company and Mennonite Mutual Insurance are recorded users of
Finys Claims Administration for Insurance Claims Management.
Companies using Finys Claims Administration are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Finys Claims Administration are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Finys Claims Administration across Americas, EMEA, and APAC.
Companies using Finys Claims Administration range from small businesses with 0-100 employees - 87.5%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Finys Claims Administration include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Finys Claims Administration customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.