List of FirmFinder Reputation Management Customers
Lebanon,, 45036, OH,
United States
Since 2010, our global team of researchers has been studying FirmFinder Reputation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FirmFinder Reputation Management for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FirmFinder Reputation Management for Customer Experience include: Client Chat Live, a United States based Professional Services organisation with 25 employees and revenues of $3.0 million, FirmFinder, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using FirmFinder Reputation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FirmFinder Reputation Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Client Chat Live | Professional Services | 25 | $3M | United States | FirmFinder | FirmFinder Reputation Management | Customer Experience | 2023 | n/a |
In 2023, Client Chat Live implemented FirmFinder Reputation Management on their website to centralize customer feedback and public review workflows. FirmFinder Reputation Management is deployed as a Customer Experience application for the company, instrumenting website-level review capture, on-site review display, and reputation monitoring.
The deployment is web-embedded with the website serving as the primary control point, and configuration focused on reputation management capabilities such as review solicitation, moderated testimonial display, and dashboard reporting. Operational scope covers customer-facing functions including marketing and customer success, with governance defined around content moderation and response workflows, and the FirmFinder Reputation Management application managing the end-to-end online feedback lifecycle for the 25-employee professional services firm.
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FirmFinder | Professional Services | 10 | $1M | United States | FirmFinder | FirmFinder Reputation Management | Customer Experience | 2023 | n/a |
In 2023, FirmFinder implemented FirmFinder Reputation Management as a Customer Experience application on its public website. The deployment integrated an embedded review and rating widget with a centralized administrative console that surfaces incoming reviews, moderation queues, and response workflows. FirmFinder Reputation Management is embedded on client-facing pages to capture customer feedback and display aggregated ratings, linking site interaction to the reputation management workflow.
Configuration emphasized standard reputation modules, including review collection forms, display widgets, response templates, and a moderation workflow managed from a single admin interface. Operational coverage centers on FirmFinder's marketing and client services teams, with administrator roles assigned for review triage, response publishing, and governance. Governance measures include administrator role controls, canned response libraries, and publication rules to standardize review handling and operational cadence.
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Buyer Intent: Companies Evaluating FirmFinder Reputation Management
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