List of FIS Horizon Customers
FIS
347 Riverside Ave.,
Jacksonville, 32202, FL,
United States
Jacksonville, 32202, FL,
United States
1 904-438-6000
Professional Services
44000
$10.7B
Since 2010, our global team of researchers has been studying FIS Horizon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Horizon for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Horizon for Core Banking include: IBC Bank, a United States based Banking and Financial Services organisation with 2000 employees and revenues of $1.00 billion, Centennial Bank, a United States based Banking and Financial Services organisation with 1800 employees and revenues of $619.0 million, Fidelity Bank, a Ghana based Banking and Financial Services organisation with 3000 employees and revenues of $600.0 million, Rockland Trust, a United States based Banking and Financial Services organisation with 1700 employees and revenues of $500.0 million, Republic Bank & Trust Company, a United States based Banking and Financial Services organisation with 973 employees and revenues of $378.0 million and many others.
Contact us if you need a completed and verified list of companies using FIS Horizon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FIS Horizon customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Centennial Bank | Banking and Financial Services | 1800 | $619M | United States | FIS Global | FIS Horizon | Core Banking | 2019 | n/a |
In 2019, Centennial Bank implemented FIS Horizon as its Core Banking application. The implementation established FIS Horizon as the system of record for customer accounts, loan servicing, and transaction processing during a period that included the Happy State Bank acquisition. Deployment supported remote compliance roles and centralized compliance review workflows, aligning account master data and servicing functions for retail and commercial portfolios. The implementation scope included compliance, lending, deposit operations, and BSA teams.
Configurations emphasized core deposit processing, loan servicing, customer information management, and compliance reporting workflows, with explicit operational use for HMDA data review and commercial loan HMDA scrubbing. Compliance staff used FIS Horizon to capture and reconcile account and loan data that fed regulatory reporting workflows, and to produce formal compliance review reports. Standard Core Banking capabilities were configured to support account investigations, transaction-level evidence collection, and file-level exports for regulatory submissions.
FIS Horizon was used in conjunction with a set of specialist compliance and risk tools explicitly referenced by staff, including Risk Exec and CLX for HMDA data correction, Origenate and Gupton Mars for compliance review tasks, and Verafin for BSA monitoring, CTR review, and SAR preparation and filing. Integrations enabled FIS Horizon to provide authoritative account and loan master records while specialist systems handled analytics, suspicious activity detection, and regulatory data preparation. Operational coverage spanned compliance, lending, BSA, and reporting functions across the bank, with remote Compliance Officer II personnel executing reviews, corrections, and report drafting.
Governance was structured around recurring compliance review cycles, policy and procedure assessment, and internal customer service escalations tied to system-based evidence from FIS Horizon and the connected toolset. Compliance officers performed review, scrub, and correction activities within combined workflows and drafted completed compliance review reports to support internal governance and examiner requests. The implementation emphasized orchestration between the Core Banking record in FIS Horizon and specialized regulatory systems to maintain audit trails and support examination-ready reporting.
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Commercial Bank of California | Banking and Financial Services | 320 | $66M | United States | FIS Global | FIS Horizon | Core Banking | 2020 | n/a |
In 2020 Commercial Bank of California implemented FIS Horizon as its Core Banking platform to enable a paperless, remote account opening experience and to accelerate commercial business development across its Los Angeles and Orange County footprint. The initiative was designed to empower account executives to cultivate and close new commercial relationships from any connected device while simplifying downstream processing for operations and administrative staff.
The implementation centered on HORIZON Deposit Origination integrated with SmartSign e-signature capabilities, configuring deposit account origination workflows to accept electronic signatures and digitized documentation. Functional capabilities implemented included remote account opening, electronic signature capture, automated document handling within deposit origination workflows, and streamlined back-office task routing to reduce manual handoffs and error-prone processes.
Integration scope explicitly tied SmartSign with HORIZON Deposit Origination from FIS, providing a unified origination and e-signature flow that supported commercial client onboarding and PPP loan processing. Operational coverage focused on commercial banking teams, account executives in the field, and administrative operations, enabling 24x7 client-facing enrollment from any device while consolidating origination artifacts into the Core Banking environment.
The deployment was originally planned as a moderate 2020 rollout but was accelerated in response to global events, fast-tracking the introduction of SmartSign integrated with FIS Horizon. Reported outcomes tied to the integration include faster commercial deposit account openings, streamlined back-office workflows, and nearly 50% growth in total assets over a one-year period while enabling the bank to efficiently meet PPP loan demand.
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Fidelity Bank | Banking and Financial Services | 3000 | $600M | Ghana | FIS Global | FIS Horizon | Core Banking | 2014 | n/a |
In 2014, Fidelity Bank implemented FIS Horizon for Core Banking to support its loan operations and mortgage servicing workflows. The deployment centered on mortgage loan servicing and escrow servicing while supporting homeowner's insurance, flood insurance, wind and hail coverage, condo insurance and property tax processing within the Core Banking environment.
Configuration of FIS Horizon included modules for mortgage servicing, escrow management, insurance escrow accounting and property tax tracking, and operational workflows were established to interact with insurance agents and to acquire updated insurance declaration pages. Daily servicing activities incorporated Microsoft Teams, Excel, Word, Outlook, Horizon and other FIS software as primary productivity and communication tools used by loan operations staff.
As part of insurance determination and escrow processes, the implementation evaluated flood insurance requirements by reviewing determination letters and cross-referencing CoreLogic and Servicelink websites, integrating those data checks into escrow and insurance servicing workflows. These external data references informed customer outreach and insurer engagement procedures.
Operational ownership resided with Fidelity Bank loan operations and mortgage servicing teams in Ghana, and staff completed Mortgage Bankers Association training for Escrow Essentials, Insurance Servicing, Basics of Mortgage Servicing, Mortgage Banking Primer and Loan Admin Essentials for CSR. Governance focused on standardized escrow and insurance servicing procedures, insurer interaction protocols and role based servicing responsibilities within the Core Banking implementation of FIS Horizon.
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First Bank | Banking and Financial Services | 1421 | $104M | United States | FIS Global | FIS Horizon | Core Banking | 2018 | n/a |
In 2018, First Bank implemented FIS Horizon as its Core Banking platform. The implementation aligned deposit processing, account servicing, and transaction posting workloads into FIS Horizon to support branch operations and centralized processing for the bank’s business and treasury clients.
FIS Horizon was configured to handle deposit posting, ACH file intake and NACHA formatting, wire processing, stop payments, funds transfers, positive pay, and remote deposit capture workflows, reflecting Core Banking functional coverage for payments and cash management. First Bank staff used FIS Horizon alongside channel tooling to document cases, validate transaction flows, and execute QA tests that preserved end user experience for online banking and treasury services.
Operational integration points explicitly included Q2 Central and Metavante, with case and ticket details recorded across Q2 Central, FIS Horizon and Metavante while First Bank coordinated with online vendors for remote deposit and online banking issue resolution. Cross functional collaboration extended to Cash Management, Customer Service, Items Exception Processing and Digital Operations, and operational staff reformatted and moved failed NACHA files to federal file upload and monitored processing through to completion.
Governance and operationalization emphasized quality assurance and knowledge transfer, business support personnel created test scripts for QA, coached and trained new employees, and handled case creation and troubleshooting across multiple browsers. Staff responsibilities included processing monthly billing for Treasury products, training clients on Treasury offerings, monitoring inquiries to successful resolution, and traveling to support bank mergers, which supported ongoing operational continuity and optimal system performance.
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First Commerce Bank | Banking and Financial Services | 90 | $10M | United States | FIS Global | FIS Horizon | Core Banking | 2026 | n/a |
In 2026, First Commerce Bank implemented FIS Horizon, a Core Banking application from FIS Global. The deployment replaced the bank's Fiserv Premier Bank Platform and was executed through an internal core conversion program, making FIS Horizon the bank's primary system of record for deposits and loan accounting.
Configuration centered on standard Core Banking modules, including customer information management, deposit processing, loan servicing, general ledger, payments and teller operations, with business rules and posting workflows configured to support product pricing and fee assessment. The implementation included batch and real-time posting capabilities and the bank's business rules engine to automate posting, fees and reconciliation processes.
FIS Horizon was integrated with First Commerce Bank's compliance and risk workflows, aligning system alerts to existing BSA/AML monitoring, OFAC screening, CIP and CDD document management, and Remote Deposit Capture oversight, so alerts and cases flowed into the bank's established triage and case management practices. Operational coverage targeted retail operations, compliance, and back-office accounting across First Commerce Bank's operations in the United States.
Governance was organized around a cross-functional core conversion team with representation from operations, compliance and accounting, leveraging prior institutional experience converting cores from FIS Metavante to Fiserv Navigator. The bank publicly selected FIS Horizon in 2026 to position First Commerce Bank for an AI-ready future as part of its core platform strategy.
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Banking and Financial Services | 465 | $111M | United States | FIS Global | FIS Horizon | Core Banking | 2016 | n/a |
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Banking and Financial Services | 350 | $72M | United States | FIS Global | FIS Horizon | Core Banking | 2020 | n/a |
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Banking and Financial Services | 2000 | $1.0B | United States | FIS Global | FIS Horizon | Core Banking | 2016 | n/a |
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Banking and Financial Services | 487 | $35M | United States | FIS Global | FIS Horizon | Core Banking | 2023 | Rwc Consulting Group |
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Banking and Financial Services | 100 | $15M | United States | FIS Global | FIS Horizon | Core Banking | 2018 | n/a |
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Buyer Intent: Companies Evaluating FIS Horizon
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FIS Horizon. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating FIS Horizon for Core Banking include:
- Voonami, a United States based Professional Services organization with 15 Employees
- Bellwether Technology, a United States based Professional Services company with 150 Employees
- Nepi Rockcastle, a Isle of Man based Construction and Real Estate organization with 439 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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FIS | Professional Services | 44000 | $10.7B | United States | 2026-06-03 |
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Voonami | Professional Services | 15 | $2M | United States | 2026-05-31 |
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Bellwether Technology | Professional Services | 150 | $25M | United States | 2026-05-25 |
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Construction and Real Estate | 439 | $613M | Isle of Man | 2026-05-04 |
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Banking and Financial Services | 3160 | $857M | United States | 2026-05-01 |
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Banking and Financial Services | 70 | $9M | United States | 2026-05-01 |
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Banking and Financial Services | 151 | $25M | United States | 2026-04-22 |
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Banking and Financial Services | 3000 | $981M | United States | 2026-04-07 |
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Education | 1350 | $203M | United States | 2026-04-02 |
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Professional Services | 140 | $15M | United States | 2026-03-31 |