List of FIS Policy Administration Suite (formerly Compass) Customers
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Since 2010, our global team of researchers has been studying FIS Policy Administration Suite (formerly Compass) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Policy Administration Suite (formerly Compass) for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Policy Administration Suite (formerly Compass) for Insurance Policy Administration include: Achmea, a Netherlands based Banking and Financial Services organisation with 14000 employees and revenues of $24.06 billion, Mutual of Omaha, a United States based Insurance organisation with 8300 employees and revenues of $9.35 billion and many others.
Contact us if you need a completed and verified list of companies using FIS Policy Administration Suite (formerly Compass), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Achmea | Banking and Financial Services | 14000 | $24.1B | Netherlands | FIS Global | FIS Policy Administration Suite (formerly Compass) | Insurance Policy Administration | 2018 | n/a |
In 2018, Achmea implemented FIS Policy Administration Suite (formerly Compass) as its Insurance Policy Administration platform, working with vendor FIS Global to centralize policy processing for life lines. The deployment effort emphasized integration with the actuarial tooling stack rather than a simple point replacement, and the program included explicit workstreams to prepare actuarial models and reporting flows for the new policy administration landscape.
The FIS Policy Administration Suite implementation covered standard Insurance Policy Administration capabilities, including product configuration, policy lifecycle management, and data structures required for actuarial and financial reporting. Achmea’s actuarial team maintained life models in Prophet and supported Excel and DCS based inputs and reporting, aligning model libraries, Excel templates, and DCS artifacts into coherent release packages for the policy administration environment.
Integrations included the actuarial Prophet environment, Excel reporting and input templates, DCS artifacts, and connections into FIS driven IFRS 17 reporting outputs as part of the program. The initiative also involved work to make the Prophet environment suitable for cloud production using PMCS, and operational coverage explicitly included actuarial, finance, and IT responsibilities across Achmea sites in Apeldoorn and Leeuwarden.
Governance and rollout processes emphasized consolidation of multiple model versions into single releases, preparation of environments for User Acceptance Testing, and structured reporting of model changes and effects to upper management. The implementation scope included maintenance and development of life models and an explicit transition path to IFRS 17 reporting based on FIS software, with governance routines to control model release, UAT, and sign off.
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Mutual of Omaha | Insurance | 8300 | $9.3B | United States | FIS Global | FIS Policy Administration Suite (formerly Compass) | Insurance Policy Administration | 2012 | n/a |
In 2012, Mutual of Omaha implemented FIS Policy Administration Suite (formerly Compass) to support Insurance Policy Administration for its individual and group health and accident lines of business. The engagement centered on the SunGard Compass Core Batch Interface and the Oracle database estate that supported core policy transaction and batch processing, comprising more than 50 schemas and approximately 2000 Oracle tables.
The implementation emphasis was on database and batch processing modules within FIS Policy Administration Suite (formerly Compass), including logical and physical database design to support business transaction functionality, schema cloning for test and development instances, and heavy data load operations using SQL*Loader and import export workflows. Teams developed and tuned large PL/SQL stored procedures, created unit and integrity test plans, and executed test cases to validate core batch jobs and transaction processing.
Operational integration points were managed at the database and middleware layer, using Oracle Streams for capture, propagate, and apply workflows and Advanced Queue as the queuing framework for batch orchestration. The Oracle environment spanned versions 10.2.0.4 and 11.2.0.2 and ran across HP UX, RHEL, UNIX, Linux and Windows platforms, with tooling including Putty, Toad, SQL Developer, and VNC. Performance and availability practices included instance monitoring, control log and redo log surveillance, AWR and ADDM analysis, ASM and RMAN for physical and logical backups, and patch management.
Governance and operational processes were formalized around database user security and role management, scheduled backups and recovery procedures, and change control via version control systems CVS and SVN. Documentation was maintained in Lotus Notes and Quickr, and the support model included 24x7 on-call coverage to minimize disruptions to Insurance Policy Administration processing for Mutual of Omaha.
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Buyer Intent: Companies Evaluating FIS Policy Administration Suite (formerly Compass)
- Aquiline Capital Partners, a United States based Banking and Financial Services organization with 130 Employees
- Prudential Financial, a United States based Banking and Financial Services company with 40366 Employees
- A&O Shearman, a United Kingdom based Professional Services organization with 6076 Employees
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