List of FIS Real-Time Lending Customers
Jacksonville, 32204, FL,
United States
Since 2010, our global team of researchers has been studying FIS Real-Time Lending customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Real-Time Lending for Loan Origination System (LOS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Real-Time Lending for Loan Origination System (LOS) include: MidFirst Bank, a United States based Banking and Financial Services organisation with 3000 employees and revenues of $1.50 billion, Hancock Whitney, a United States based Banking and Financial Services organisation with 3627 employees and revenues of $1.44 billion, Eastern Bank, a United States based Banking and Financial Services organisation with 1998 employees and revenues of $1.16 billion, Peoples United Financial, Inc, a United States based Banking and Financial Services organisation with 6500 employees and revenues of $827.0 million and many others.
Contact us if you need a completed and verified list of companies using FIS Real-Time Lending, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FIS Real-Time Lending customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eastern Bank | Banking and Financial Services | 1998 | $1.2B | United States | FIS Global | FIS Real-Time Lending | Loan Origination System (LOS) | 2018 | n/a |
In 2018, Eastern Bank deployed FIS Real-Time Lending under the Loan Origination System (LOS) category to modernize small business lending and respond to shifting customer behavior and declining branch traffic. The deployment was positioned to digitize the bank’s existing credit policies while enabling an online application to account funding flow in less than 5 minutes, preserving Eastern Bank’s conservative credit culture and servicing credit, compliance, information security, marketing, and sales stakeholders.
FIS Real-Time Lending was configured with a suite of LOS capabilities, including a fully branded online application interface, a customizable pre-qualification engine, applicant-specific offer generation for term and line products, and a risk-based pricing decisioning engine. The implementation digitized more than 20 credit parameters, incorporated automated verification of industry and business financials, applied data science models to compute credit variables, and provided customizable segment-based routing and dashboards for bankers, underwriters, and executives.
The platform integrated with Eastern Bank’s core banking foundation, leveraging the FIS IBS Core Banking platform and its APIs to enable seamless booking and servicing flows. Operational coverage extended across online, in-branch, phone, and banker iPad channels, with automated identification of current customers and new prospects that meet credit policy parameters, and daily refreshing of target segments for omnichannel marketing and outbound campaigns.
Governance and rollout emphasized regulatory and security controls, including design and testing to meet Reg B and UDAAP requirements, multiple regulatory exams and internal audits, penetration testing of the platform, and commitments to uptime and service levels for monitoring and troubleshooting. Process and workflow changes included digitization of credit policy decisioning, customizable underwriter routing rules, training for bankers on multi-channel origination workflows, and tailored compensation approaches to drive adoption.
Outcomes reported by the bank included a fourfold increase in small business lending volumes and a transformation of a previously low-margin, operationally inefficient business line into a growing, more profitable portfolio. FIS Real-Time Lending enabled faster funding and a simplified borrowing experience for time-strapped small business customers while coupling marketing automation with lending decisioning to drive targeted acquisition and conversion.
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Hancock Whitney | Banking and Financial Services | 3627 | $1.4B | United States | FIS Global | FIS Real-Time Lending | Loan Origination System (LOS) | 2020 | Moody's Corporation |
In 2020, Hancock Whitney implemented FIS Real-Time Lending to scale business lending intake and approvals during the COVID-19 pandemic. The deployment was executed in partnership with FIS Global and Numerated and launched its digital lending experience for Paycheck Protection Program processing less than a week after the bank began accepting applications.
FIS Real-Time Lending, a Loan Origination System (LOS), was provisioned as a SaaS platform that combined advanced digital lending and account opening capabilities with rich data integration and artificial intelligence. The implementation emphasized automated approval workflows and streamlined electronic application intake to accelerate underwriting throughput, while retaining API-based connectivity for orchestration with back-office systems.
Integrations were implemented via API to link FIS Real-Time Lending with the bank’s operational systems and to enable direct submission to the Small Business Administration for PPP approval. Operational coverage targeted Hancock Whitney’s business lending channels across Mississippi, Alabama, Florida, Louisiana, and Texas, supporting more than 12,000 business customers and enabling the bank to distribute more than $2.4 billion in relief funds while submitting to SBA for approval at rates exceeding three loans per minute and funding many loans the same day.
Governance and rollout combined rapid iterative cuts with partner coordination between bank operations, FIS Global, and Numerated, enabling the bank to originate roughly three months of typical loan volume in a three week span. The implementation impacted business lending origination workflows, loan operations, and digital channels, and the bank indicated intent to continue using the streamlined platform for subsequent loan forgiveness phases.
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MidFirst Bank | Banking and Financial Services | 3000 | $1.5B | United States | FIS Global | FIS Real-Time Lending | Loan Origination System (LOS) | 2018 | Moody's Corporation |
In 2018, MidFirst Bank implemented FIS Real-Time Lending, a Loan Origination System (LOS), for business lending and real-time credit decisioning in the United States. Vendor materials and customer testimonials describe MidFirst using FIS Real-Time Lending to automate small-business loan origination and to support banker sales workflows.
The deployment used FIS Real-Time Lending modules for real-time origination and credit decisioning, leveraging the platform's decisioning engine and origination workflows to streamline application intake, underwriting orchestration, and banker-assisted processing. The vendor brochure identifies Numerated as the technology partner, and Moody's Corporation is listed as an implementation partner, indicating a combined vendor and partner configuration for technology integration and deployment services.
Operational coverage focused on business lending teams and banker channels across the United States, aligning the Loan Origination System (LOS) with frontline sales processes and standardized credit policy enforcement. Governance emphasis centered on codifying automated decisioning criteria and standardizing banker workflows, with configuration and rollout executed on the FIS Real-Time Lending platform supported by Numerated and Moody's Corporation services.
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Banking and Financial Services | 6500 | $827M | United States | FIS Global | FIS Real-Time Lending | Loan Origination System (LOS) | 2018 | Moody's Corporation |
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