List of Five9 Cloud Customers
San Ramon, 94583, CA,
United States
Since 2010, our global team of researchers has been studying Five9 Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Five9 Cloud for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Five9 Cloud for Call Center include: Siemens, a Germany based Manufacturing organisation with 312000 employees and revenues of $84.55 billion, EF Education First, a Switzerland based Professional Services organisation with 52000 employees and revenues of $11.00 billion, Gentiva, a United States based Healthcare organisation with 34000 employees and revenues of $8.50 billion, NetSuite, a United States based Professional Services organisation with 20000 employees and revenues of $4.00 billion, Teladoc Health, a United States based Healthcare organisation with 4620 employees and revenues of $2.57 billion and many others.
Contact us if you need a completed and verified list of companies using Five9 Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Five9 Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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1 A Lifesafer | Manufacturing | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2019 | n/a | In 2019, 1 A Lifesafer implemented Five9 Cloud as its Call Center platform. The deployment is surfaced on the company website to capture web-originated contacts and route them into cloud-hosted automatic call distribution and interactive voice response workflows, leveraging browser-based agent consoles for telephony and contact handling consistent with Call Center capabilities. The implementation supports the firm’s customer support and order inquiry business functions, operating at the scale of a small team of about 10 employees. Five9 Cloud configuration emphasis is apparent on web call capture, cloud call routing, agent scripting and real-time queue visibility, while integrations with other back-office systems are not documented in the available source. | |
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360training.com | Education | 350 | $40M | United States | Five9 | Five9 Cloud | Call Center | 2019 | n/a | In 2019, 360training.com implemented Five9 Cloud. The deployment used Five9 Cloud as its Call Center platform embedded into the 360training.com website to handle customer-facing voice interactions. Implementation covered cloud telephony configuration including automatic call distribution, interactive voice response, computer telephony integration for click-to-call and web callback, call recording, and operational reporting. The Five9 Cloud configuration routed learner and client inquiries into queue-based workflows, with agent desktop integration to support customer service and technical support teams. The architecture was a cloud-hosted contact center solution integrated directly with the corporate website, enabling web-initiated voice sessions and browser-based agent controls. Governance focused on contact center operations for queue management, agent profile provisioning, and monitoring workflows during rollout across United States support teams. | |
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5280 Waste Solutions | Utilities | 43 | $7M | United States | Five9 | Five9 Cloud | Call Center | 2019 | n/a | In 2019, 5280 Waste Solutions implemented Five9 Cloud to provide Call Center functionality embedded on its website. The deployment leverages Five9 Cloud as a cloud hosted contact center platform, surfacing browser based agent controls and a web integrated contact path for inbound customer inquiries to support service coordination for the utilities business. Configuration focused on category aligned capabilities typical of Call Center deployments, including automatic call distribution, interactive voice response routing, browser softphone agent desks, and web click to call integration on the corporate site. Operational responsibility sits with customer service and operations teams within the 5280 Waste Solutions organization, and governance centered on consolidating telephony touch points through the Five9 Cloud instance and standardizing call handling workflows across the company. | |
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Construction and Real Estate | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2020 | n/a |
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Healthcare | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2023 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2023 | n/a |
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Retail | 15 | $1M | Canada | Five9 | Five9 Cloud | Call Center | 2022 | n/a |
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Distribution | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2022 | n/a |
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Distribution | 20 | $2M | United States | Five9 | Five9 Cloud | Call Center | 2020 | n/a |
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Automotive | 11000 | $1.1B | United States | Five9 | Five9 Cloud | Call Center | 2021 | n/a |
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Buyer Intent: Companies Evaluating Five9 Cloud
- Codejudge, a India based Professional Services organization with 10 Employees
- Nexlinx, a Pakistan based Professional Services company with 220 Employees
- Ckdelta United Kingdom, a United Kingdom based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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